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Mystic Marriott Hotel and Spa

4-star property
625 North Rd, Groton, CT 1-855-201-7819
4.3 out of 5
Very good!
See all 15 travelocity Reviews

"Loved the modern open concept lobby/bar area. Didn’t use the spa, but thought it was a great amenity. Service and staff were pleasant. Didn’t like t ... " More

By a verified traveler on Thu 12 Aug 2021

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Hotel Description

Enjoy 2 restaurants at this 4-star Groton hotel

In suburbs

Within 3 miles (5 km) of this Groton hotel, you'll find Bluff Point State Park and Fort Griswold State Park. Mystic Seaport and Fort Griswold Battlefield State Park are also within 6 miles (10 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Nov 30 - Dec 1

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (​​​​​​​Concierge Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mystic Marriott Hotel and Spa ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mystic Marriott Hotel and Spa

Everyone (9) Couples (3) Family (3)
2 out of 5
The hotel was "overbooked" despite having enough rooms. Staff was scrambling to clean rooms five hours after check out time (11am), in order to check us in at 4pm. We waited an hour and thirty minutes for our room to be cleaned, only to find a stack of dirty towels and trash in our closet...

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 23, 2022 by Assistant Front Office Manager

Dear Julia, I sincerely apologize for the issues you experienced during your stay. I have made our leadership team aware of your feedback and we are working with them to ensure this does not happen again in the future. We appreciate you choosing to stay with us and hope that you choose to rebook with us in the future so we can make it up to you. Sincerely, Mystic Marriott Hotel & Spa 860-446-2600

5 out of 5

Posted by on Oct 19, 2021

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4 out of 5
Loved the modern open concept lobby/bar area. Didn’t use the spa, but thought it was a great amenity. Service and staff were pleasant. Didn’t like the lack of coffee availability at 4 PM and the room was freezing. We adjusted the thermostat to a reasonable temp, but not pleased that they would set it at 65 and use that much energy for no reason. Overall though we enjoyed our stay.

Posted by on Aug 12, 2021

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5 out of 5
The hotel staff were very helpful. We all enjoyed our stay.

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 19, 2021 by Erin

Thank you for your feedback; we are glad you enjoyed your stay! We hope to host you again soon.

5 out of 5
Friendly staff. The room was clean and they extended checkout for daylight savings.

Posted by on Mar 8, 2020

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5 out of 5

Posted by on Jan 2, 2020

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5 out of 5
This hotel was well designed and clean. The staff accommodating and pleasant. Would stay again.

Posted by on Jun 17, 2019

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4 out of 5

Posted by on Mar 25, 2019

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4 out of 5
Clean rooms, nice staff and about 15 minute Uber from Foxwoods casino.

Posted by on Feb 24, 2019

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3 out of 5

Somewhat Disappointed...

Pros: The decor.
Cons: Staff services.
Location: Plenty to do, downtown Mystic and the aquarium for starters.
We arrived with our three-year-old at approx. 11:30 PM last Wednesday night. No one was the lobby desk when we arrived. It took Nick fifteen minutes to show up. He tells us that "he is the only guy working". He then proceeds to tell us that since we booked with Travelocity that the room we paid for was not actually "guaranteed". So, we were sent to another room. The next day we did get moved, but obviously not the experience you plan to encounter. They did not clean our room on time and we had to call them to have this done after a long day at the aquarium. The rooms were nice and updated but the staff needs a bit more training... No one really seemed to know what exactly to do.

Posted by , from NY on Aug 13, 2018

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About the Mystic Marriott Hotel and Spa

Location 625 North Rd, Groton, CT 06340

Property Features

Mystic Marriott Hotel and Spa offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Mystic Marriott Hotel and Spa. Free self parking is available. This 4-star Groton hotel is smoke free.

  • 285 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Mystic Station (8.2 km / 5.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Mystic Marriott Hotel and Spa offers 285 accommodations with video-game consoles and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels and pay movies. This Groton hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and refrigerators can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Octagon Restaurant - This restaurant serves breakfast and dinner. Reservations are required.

Lounge at Octagon - This restaurant serves lunch and dinner. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 7 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Mystic
  • Mystic Marriott
  • Mystic Marriott Groton
  • Mystic Marriott Hotel
  • Mystic Marriott Hotel Groton
  • Groton Marriott
  • Marriott Groton
  • Marriott Mystic Hotel Groton
  • Mystic Marriott And Spa Groton
  • Mystic Marriott Hotel and Spa Hotel
  • Mystic Marriott Hotel and Spa Groton
  • Mystic Marriott Hotel and Spa Hotel Groton

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.