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Hyatt Place Mohegan Sun

3-star property
2049 Norwich, Montville, CT 1-855-201-7819

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4.4 out of 5
Excellent!
See all 42 Travelocity Reviews

"We were going to Mohegan Sun Christmas Eve and decided to book a hotel so we did not have to drive home. It was a good price, the check in was painles ... " More

By a verified traveler on Tue 26 Dec 2017

Points Of Interest

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Hotel Description

3-star hotel near Mohegan Sun Casino

In Montville

Within 2 miles (3 km) of this well-placed hotel, you'll find Mohegan Sun Casino and Mohegan Sun Arena. Also, Norwich Golf Course is within 2 miles (3 km) and Stoddard Hill State Park is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 176 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, first-run movies, and refrigerators are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Oct 28 - Oct 29

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofabed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Mohegan Sun ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Mohegan Sun

Everyone (26) Couples (5) Family (2)
4 out of 5
The property shows its age and needs a thorough remodeling. Staff and location are excellent.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by MOD

Thank you for your review. We are starting renovations on our hotel in the upcoming months and look forward to any future stays you have with us!

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by MOD

Thank you for your feedback!

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 22, 2019 by FOM

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Check in was simple, staff was curtious and friendly. Room is clean, spacious and met our needs.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 8, 2019 by FOM

Thank you for your feedback

4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by FOM

Thank you for your feedback

5 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by FOM

Thank you for your feedback

5 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by FOM

THANK YOU FOR YOUR FEEDBACK

5 out of 5
Clean and well furnished rooms. Friendly staff. Nice pool wish there was a hot tub.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 22, 2019 by FOM

Thank you for your feedback

3 out of 5
We had a room next to the stairs and from our room (401) we heard people in and out all night. That was the only downside.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by FOM

Thank you for your feedback

2 out of 5
This property is falsely advertised. The rooms are not what they appear to be on line and in very poor condition the couch was damaged and ripped the pullout was dirty and had food all over the sheets. The bathroom wasn't very clean and had long dark brown hair all over the bathroom for our entire stay from the previous guests. The furniture was warn and dated. There is no restaurant as advertised and the small bar right next to the check in only has room for maybe 3 people. The pool is small and very closed in with low ceilings. At check out I asked to see my bill and he replied that It would be emailed to me by Expedia?? why was I not presented with my check out bill as they charged my card and I have yet to know for what. I complained about the room as soon as I checked in and they said they could not do anything for me because I booked through a 3rd party and had no other rooms. It felt like I was staying at a roadside dump instead of a Hyatt. I will not stay at a Hyatt again!!

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by FOM

Thank you for your feedback. Your concerns will be addressed.

About the Hyatt Place Mohegan Sun

Location 2049 Norwich, Montville, CT 06382

Property Features

Hyatt Place Mohegan Sun offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters). The business-friendly Hyatt Place Mohegan Sun also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Montville hotel is smoke free.

  • 176 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (90.4 km / 56.2 mi)
  • Property shuttles: Free area shuttle and casino shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Mohegan Sun offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels, first-run movies, and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Montville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Hyatt Place Mohegan Sun has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests should be aware that the stated pet fee increases to $175 per accommodation for stays of 7-30 nights. To obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Mohegan
  • Hyatt Place Mohegan Sun
  • Hyatt Place Mohegan Sun Hotel
  • Hyatt Place Mohegan Sun Hotel Uncasville
  • Hyatt Place Mohegan Sun Uncasville
  • Mohegan Sun Hyatt Place
  • Hyatt Place Uncasville Hotel Uncasville
  • Hyatt Place Mohegan Sun Hotel Montville
  • Hyatt Place Mohegan Sun Montville
  • Hyatt Place Mohegan Sun Hotel
  • Hyatt Place Mohegan Sun Montville
  • Hyatt Place Mohegan Sun Hotel Montville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.