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Mystic Marriott Hotel and Spa

4-star property
625 North Rd, Groton, CT 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Was the perfect stopover between NYC and Cape Cod. " More

By a verified traveler on Tue 27 Jun 2023

Points Of Interest

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Hotel Description

Enjoy the spa at this 4-star Groton hotel

In suburbs

You'll be within 3 miles (5 km) of Bluff Point State Park and 6 miles (10 km) of Fort Griswold Battlefield State Park with a stay here. Cornerstone Playhouse and Olde Mistick Village are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Enjoy the gym and perks like free self parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$183* Per night/room May 2 - May 3

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mystic Marriott Hotel and Spa ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mystic Marriott Hotel and Spa

Everyone (11) Couples (4) Family (3)
5 out of 5

Posted by , from South Salem on Mar 27, 2024

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Comment from Hotel Management

Apr 17, 2024 by Front Office Manager

Dear Juan, It is wonderful to know you enjoyed everything about your time at Mystic Marriott Hotel & Spa and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best regards,Cindy JonesFront Office Manager

2 out of 5

Posted by on Nov 5, 2023

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Comment from Hotel Management

Nov 28, 2023 by Front Office Manager

Dear kettia, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best regards,Cindy JonesFront Office Manager

5 out of 5
Was the perfect stopover between NYC and Cape Cod.

Posted by , from Brooklyn on Jun 27, 2023

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Comment from Hotel Management

Jun 28, 2023 by Front Office Manager

Dear Judith, Thank you for staying at Mystic Marriott Hotel & Spa and for your excellent feedback. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your review and look forward to seeing you on your next visit.Best regards,Cindy Jones,Front Office Manager

5 out of 5
NA

Posted by , from Brooklyn on Jun 26, 2023

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Comment from Hotel Management

Jun 26, 2023 by Front Office Manager

Dear Judith, Thank you for rating your stay at Mystic Marriott Hotel & Spa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best regards,Cindy JonesFront Office Manager

4 out of 5

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 7, 2023 by Front Office Manager

Dear Hilary, Thank you for the nice rating. We are glad you had a wonderful time at Mystic Marriott Hotel & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best regards,Cindy JonesFront Office Manager

4 out of 5
Nice

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by General Manager

Dear Hilary, Thank you for your recent stay at Mystic Marriott Hotel & Spa. It is a pleasure to know that we exceeded most of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit.Best regards,Cindy Jones,Front Office Manager

5 out of 5

Posted by , from West Yarmouth on May 25, 2023

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Comment from Hotel Management

Jun 15, 2023 by Front Office Manager

Dear Dorothy, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We look forward to hosting you again at Mystic Marriott Hotel & Spa. Best regards,Cindy Jones,Front Office Manager

2 out of 5
The hotel was "overbooked" despite having enough rooms. Staff was scrambling to clean rooms five hours after check out time (11am), in order to check us in at 4pm. We waited an hour and thirty minutes for our room to be cleaned, only to find a stack of dirty towels and trash in our closet...

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 23, 2022 by Assistant Front Office Manager

Dear Julia, I sincerely apologize for the issues you experienced during your stay. I have made our leadership team aware of your feedback and we are working with them to ensure this does not happen again in the future. We appreciate you choosing to stay with us and hope that you choose to rebook with us in the future so we can make it up to you. Sincerely, Mystic Marriott Hotel & Spa 860-446-2600

5 out of 5

Posted by on Oct 19, 2021

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4 out of 5
Loved the modern open concept lobby/bar area. Didn’t use the spa, but thought it was a great amenity. Service and staff were pleasant. Didn’t like the lack of coffee availability at 4 PM and the room was freezing. We adjusted the thermostat to a reasonable temp, but not pleased that they would set it at 65 and use that much energy for no reason. Overall though we enjoyed our stay.

Posted by on Aug 12, 2021

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About the Mystic Marriott Hotel and Spa

Location 625 North Rd, Groton, CT 06340

Property Features

Mystic Marriott Hotel and Spa offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at Mystic Marriott Hotel and Spa. Free self parking is available. This 4-star Groton hotel is smoke free.

  • 285 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 19999 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Mystic Station (8.2 km / 5.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Mystic Marriott Hotel and Spa offers 285 accommodations with video-game consoles and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels and pay movies. This Groton hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and refrigerators can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Helmsman Kitchen & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.95 for adults and USD 8.95 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Mystic
  • Mystic Marriott
  • Mystic Marriott Groton
  • Mystic Marriott Hotel
  • Mystic Marriott Hotel Groton
  • Groton Marriott
  • Marriott Groton
  • Marriott Mystic Hotel Groton
  • Mystic Marriott And Spa Groton
  • Mystic Marriott Hotel and Spa Hotel
  • Mystic Marriott Hotel and Spa Groton
  • Mystic Marriott Hotel and Spa Hotel Groton

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.