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4.4 out of 5
Excellent!
See all 10 travelocity Reviews

"Very luxurious hotel. " More

By a verified traveler on Tue 17 May 2022

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Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Oct 22 - Oct 23

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Monterrey ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Krystal Monterrey

Everyone (4) Couples (2) Family (2)
5 out of 5
Nice

Posted by , from DOWNEY on Jun 11, 2022

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Comment from Hotel Management

Jun 13, 2022 by General Manager Hotel Krystal Monterrey

Dear Uriel. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time. Kind regards. Juan Carlos Martinez. General Manager

5 out of 5
Very luxurious hotel.

Posted by , from Houston on May 17, 2022

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Comment from Hotel Management

Jun 10, 2022 by Director General Hotel Krystal Monterrey

Dear Flor. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time. Kind regards. Juan Carlos Martinez. General Manager

4 out of 5
They did not accept dollar money!!!!! Never good. Will go to a hotel that accepts dollar!

Posted by , from East Norriton on Apr 5, 2022

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Comment from Hotel Management

Apr 6, 2022 by General Manager Hotel Krystal Monterrey

Dear Mr. Francisco; Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time. Kind regards. Juan Carlos Martinez. General Manager

4 out of 5
It was a clean hotel. Staff were pleasant and helpful

Posted by on Mar 3, 2022

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Comment from Hotel Management

Mar 3, 2022 by Director General Hotel Krystal Monterrey

Dear Mr Luis. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time. Kind regards. Juan Carlos Martinez. General Manager

5 out of 5

Posted by , from Dallas on Feb 15, 2022

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4 out of 5

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 17, 2021 by HKMC

Estimado Huésped: Le agradecemos su calificacion y lo esperamos muy pronto en esta seu casa. Reciba un cordial Saludo

2 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 2, 2021 by GERENTE DE EXPERIENCIAS AL HUESPED

Apreciable Huésped: Es un gusto poder saludarle. Agradecemos por su tiempo tan valioso que nos brindó para darnos a conocer sus comentarios. Cada uno de ellos no permiten seguir mejorando en la calidad de nuestro servicio. Será un honor tenerle de regreso. ¡Gracias por su preferencia!

5 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 16, 2021 by GERENTE DE EXPERIENCIAS AL HUESPED

Apreciable Huésped: Es un placer tener la oportunidad de saludarle. Y al mismo tiempo agradecerle que haya elegido nuestra propiedad para su estadia. Ha sido un placer haberle tenido en casa, y será un honor tenerle de regreso. Estaremos esperando con gusto su regreso. ¡Gracias por su preferencia!

5 out of 5
Me gusta todo excelente sevicio mucho respeto privacidad muy buena

Posted by , from Apodaca Nl on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by Gerente de Experiencias al Huésped

Muchas Gracias por tomarse el tiempo en evaluarnos, estaremos esperando con ansias su próxima visita para seguir brindándole un excelente servicio

5 out of 5
Muy buen servicio

Posted by on May 26, 2021

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Comment from Hotel Management

May 27, 2021 by Gerente de Experiencias al huésped.

Gracias por responder nuestra encuesta de calidad!! Sus comentarios son muy importantes para nosotros. Esperamos seguir estando dentro de su preferencia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.