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Krystal Monterrey

3.5 star property
3.5-star hotel near Fundidora Park

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Photo gallery for Krystal Monterrey

Interior
Creator video
Lobby sitting area
Daily buffet breakfast (MXN 350 per person)
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(90 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(100 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

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About the neighborhood

Monterrey

Heart of Monterrey.With a stay at this Monterrey Centro hotel, you'll be steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Plaza Mexico and Casino Monterrey are also within half a mile (1 km).

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.2 miles
  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Explanada de los Heroes - 7 min walk - 0.4 miles
  • Santa Lucia Riverwalk - 9 min walk - 0.5 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk

About this property

Krystal Monterrey

3.5-star hotel near Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

How close is Krystal Monterrey to the airport?

Krystal Monterrey is 19.9 mi (28-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

Does Krystal Monterrey have an airport shuttle?

Airport shuttle services are not available at Krystal Monterrey.

Does Krystal Monterrey offer free breakfast?

Free breakfast isn’t provided at Krystal Monterrey, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 175 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Monterrey?

No, there is no casino at this hotel, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are nearby.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Monterrey?

Free parking is not available at this hotel. Valet parking is available for MXN 180 per stay.

Does Krystal Monterrey have a pool?

Krystal Monterrey does not have a pool.

Does Krystal Monterrey have a restaurant?

Krystal Monterrey is home to Café Flores, which features international cuisine.

Does Krystal Monterrey have a spa?

There are no spa services available at this hotel.

How close is Krystal Monterrey to downtown Monterrey?

Krystal Monterrey is 1.4 mi away from Monterrey.

Reviews

Krystal Monterrey Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1096 out of 1962 reviews
Rating 8 - Good. 403 out of 1962 reviews
Rating 6 - Okay. 214 out of 1962 reviews
Rating 4 - Poor. 120 out of 1962 reviews
Rating 2 - Terrible. 129 out of 1962 reviews

Reviews

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Nicholas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked and smelled of sewage. There was a mold or water spot on the ceiling in the bathroom.
Stayed 3 nights in Sep 2025

6/10 Okay

Jaime

Stayed 1 night in Aug 2025

6/10 Okay

Joel

Stayed 7 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Frankie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, ceilings were filled with dust and visibly you can see from the ceilings. Housekeeping was quick to respond and cleaned it up. During the stay, there were 2 nights (almost full nights) without electricity, meaning we did not have any air conditioning during the midst of summer. Front desk said it was due to the power outage in the entire block of the town. No compensation provided, no other alternatives provided and we spent the night sweating in a stuffy room, waking up with headaches due to lack of airflow in the room. Decent customer service, they were able to provide cold storage travelling with medications that needed to be in the fridge. Valet parking is nice enough with no complaints. The area this hotel is located in is quite busy, bustling with people and great for shopping, although the streets are very dirty and garbage everywhere. Overall, this place was an ok place to be, I wouldn't give it the star rating they currently have, it's more of a 2 or 3 star hotel rather than a 4, and most definitely not a 5 star stay. If given the choice, there's a 10% chance of me reboojung at this place mainly due to convenience of location (although there are other hotels in the same area).
Stayed 11 nights in Aug 2025

8/10 Good

Emiliano

Stayed 1 night in Aug 2025

2/10 Terrible

Lany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

eduardo

Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

6/10 Okay

Eduardo Guzman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They need improvement in customer services ; specifically in the front desk!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay-
Stayed 2 nights in May 2025

10/10 Excellent

Josue Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i wouldve love to have maybe a mini fridge and a microwave avaible to heat up food and keep drinks cold
Stayed 5 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Aug 2025

8/10 Good

Gilberto

Stayed 3 nights in Jul 2025

6/10 Okay

JOSE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Manuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms need renovation. Elevator issues lobby bar opens when they want to
Stayed 4 nights in Aug 2025

6/10 Okay

Miguel, Midland

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms smell like humidity. No fridge on room. Old tvs and furniture. Great location thats for sure.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Honorio

Liked: Amenities
the service
Stayed 3 nights in Aug 2025

2/10 Terrible

Kanghyun

Stayed 3 nights in Aug 2025

6/10 Okay

Ana

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025