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View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(96 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

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About the neighborhood

Monterrey

Heart of Monterrey.A stay at this Monterrey Centro hotel places you within half a mile (1 km) of Macroplaza and 2 miles (3 km) of Fundidora Park. Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey are also within half a mile (1 km).

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Cintermex - 4 min drive - 1.7 miles
  • Arena Monterrey - 4 min drive - 1.9 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪1900 - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk

About this property

Krystal Monterrey

3.5-star hotel near Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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4.5 out of 5, Wonderful, 2,124 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

How close is Krystal Monterrey to the airport?

Krystal Monterrey is 19.9 mi (28-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Monterrey?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Sep 16, 2025 start from $89.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Monterrey have an airport shuttle?

Airport shuttle services are not available at Krystal Monterrey.

Does Krystal Monterrey offer free breakfast?

Free breakfast isn’t provided at Krystal Monterrey, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 175 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Monterrey?

No, there is no casino at this hotel, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are nearby.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Monterrey?

Free parking is not available at this hotel. Valet parking is available for MXN 180 per stay.

Does Krystal Monterrey have a pool?

Krystal Monterrey does not have a pool.

Does Krystal Monterrey have a restaurant?

Krystal Monterrey is home to Café Flores, which features international cuisine.

Does Krystal Monterrey have a spa?

There are no spa services available at this hotel.

How close is Krystal Monterrey to downtown Monterrey?

Krystal Monterrey is 1.4 mi away from Monterrey.

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1086 out of 1947 reviews
Rating 8 - Good. 398 out of 1947 reviews
Rating 6 - Okay. 212 out of 1947 reviews
Rating 4 - Poor. 123 out of 1947 reviews
Rating 2 - Terrible. 128 out of 1947 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marin, Los Fresnos

Stayed 1 night in Jun 2025

10/10 Excellent

Dagoberto, Roma

Traveled with group
The girl in front desk name Kissy was very rude
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, very confortable, only thing need to fix on my opinion is the a/c, not cold enough....
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Stayed 1 night in Jun 2025

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good area
Stayed 4 nights in May 2025

10/10 Excellent

Germain Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great service and most important clean
Stayed 2 nights in May 2025

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025

8/10 Good

Enrique

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Modesta

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Benito

Stayed 2 nights in Apr 2025

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Eric

Stayed 4 nights in May 2025

10/10 Excellent

GUILLERMO

Liked: Staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 2 nights in May 2025

2/10 Terrible

Daniela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

arlene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much potential BUT, the staff and service was TERRIBLE! I stayed for 3 nights and called room service 3 times on the 3rd morning and never received assistance. I ordered room service and it took about 20 calls until they answered. The A/C was leaking YELLOW water the whole stay. There was only half of a roll of toilet paper when I checked and I never received another roll in the 3 nights I was there! HORRIBLE never again will I stay here. MIND YOU it was my BIRTHDAY!!!
Stayed 3 nights in May 2025

2/10 Terrible

Laura

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you stepped in to the lobby, it reaked of sewage smell! We left, not caring that we lost what we paid for it.
Stayed 2 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient if you are going to move in downtown.
Stayed 2 nights in May 2025

6/10 Okay

Javier

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location but hotel has bugs bathroom outdated

Stayed 3 nights in May 2025

10/10 Excellent

pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel good price
Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Vladimir

Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025