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Krystal Monterrey

3.5 star property
3.5-star hotel near Fundidora Park

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Fundidora Park
    ‪2 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(86 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

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About the neighborhood

Monterrey

Heart of Monterrey.A stay at this Monterrey Centro hotel places you within half a mile (1 km) of Macroplaza and 2 miles (3 km) of Fundidora Park. Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey are also within half a mile (1 km).

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Cintermex - 4 min drive - 1.7 miles
  • Arena Monterrey - 4 min drive - 1.9 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪1900 - ‬1 min walk

About this property

Krystal Monterrey

3.5-star hotel near Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

How close is Krystal Monterrey to the airport?

Krystal Monterrey is 19.9 mi (28-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Monterrey?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Sep 28, 2025 start from $85.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Monterrey have an airport shuttle?

Airport shuttle services are not available at Krystal Monterrey.

Does Krystal Monterrey offer free breakfast?

Free breakfast isn’t provided at Krystal Monterrey, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 175 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Monterrey?

No, there is no casino at this hotel, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are nearby.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Monterrey?

Free parking is not available at this hotel. Valet parking is available for MXN 180 per stay.

Does Krystal Monterrey have a pool?

Krystal Monterrey does not have a pool.

Does Krystal Monterrey have a restaurant?

Krystal Monterrey is home to Café Flores, which features international cuisine.

Does Krystal Monterrey have a spa?

There are no spa services available at this hotel.

How close is Krystal Monterrey to downtown Monterrey?

Krystal Monterrey is 1.4 mi away from Monterrey.

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1093 out of 1970 reviews
Rating 8 - Good. 401 out of 1970 reviews
Rating 6 - Okay. 218 out of 1970 reviews
Rating 4 - Poor. 126 out of 1970 reviews
Rating 2 - Terrible. 132 out of 1970 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
The whole lights went off for like 2 hours
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien deberían ańadir el minifriedge
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

We love Krystal in Monterrey but we did not enjoy.

We arrived at hotels safe I stayed there about 6 months ago. it was extremely busy and we decided to take a shower, this was terrible without hot water, we called reception to report it lady told us she was sending someone to check, which he never arrived, after out third call they said keep the water open for an hour and hot water will ok, which we did. at 6:00 am we would hear a lot of noise like they were working on it but it was a horrible noise this was a vacation that we took and I love Krystal staff, this year we realized there were no cabs, which made it worse. we left disappointed we had a bad view they were making a new building and we had a bad scenery. I never expected for that to happen. Thank you kindly!
Stayed 5 nights in Jun 2025

10/10 Excellent

World

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

fabio

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe professional
Stayed 1 night in Jun 2025

2/10 Terrible

Ricardo

El Viernes 20 de Junio que llegamos notamos que la habitación estaba muy caliente. Comprendí qué a lo mejor fue porqué el aire se tiene que prender y enfriar durante la noche. Por mañana del sábado notamos que nunca enfrio el aire. Esa mañana le dije a las señorita del lobby lo que ocurrió. Dijeron qué mandarían a alguien de servicio. Nunca nos avisaron si se compuso el problema o no. Esa misma noche del sábado notamos un charco de agua escurriendo de la unidad del aire. Mi pareja hablo al lobby para reportar lo que estaba sucediendo. Le dijeron que mandaría a alguien de servicio en cuanto antes. Toda la noche pasamos calor de nuevo, nuca llegaron, no nos avisaron nada, ni para ofrecer cambiarnos de habitación. Cuando sali de la habitación el Domingo, tube que esperar demasiado tiempos para hacer check-out porqué solo habia una persona ayudando a todos los que llegában y saliamos del hotel. Cuando llegó mi turno le explique lo qué sucedió a la recepcionista. Me dijo que gracias por reportar el problema. Sin pedir una disculpa ni una compensación por el disgustó que pasamos. Le dije que era inaceptable lo que sucediendo asi que queria hablar con el gerente. Ella tomo mis datos para qué me contactaran y me dio una tarjeta con la información del hotle. Mande un mensaje por WhatsApp al hotel poniendo la queja cuando salí del hotel. Ya pasaron dos dias y no me han contestado de Krystal por teléfono correo electrónica ni WhatsApp.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Khasanbay

Stayed 1 night in Jun 2025

10/10 Excellent

Iris

Stayed 4 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate place to stay
Stayed 1 night in Jun 2025

6/10 Okay

Marco

I called a day before to ask about early check in since my flight arrived at 8 am. They said yes just need to pay a fee . I showed up they refused my room said they where sold out. But hotel was empty. Rep gave me a whole attitude I explained I had called she said nothing I can do even offer to get a different room or pay difference but she did not want to.
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Cleanliness
Really dirty the rooms and beds and also AC don’t work at all is just fresh air but don’t blow cold at all, they change me from room to room like 4 times.
Stayed 6 nights in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Jun 2025

10/10 Excellent

eliseo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Monterrey
Stayed 1 night in May 2025

10/10 Excellent

Hector Arturo, Midland

Stayed 6 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location of the Hotel the rooms are very spacious
Stayed 3 nights in May 2025

10/10 Excellent

Victor, Ixtaczoquitlán

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de parte de todo el personal. Muy buena ubicación e instalaciones. El único detalle es que la piscina no estaba en funcionamiento.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marin, Los Fresnos

Stayed 1 night in Jun 2025

10/10 Excellent

Dagoberto, Roma

Traveled with group
The girl in front desk name Kissy was very rude
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, very confortable, only thing need to fix on my opinion is the a/c, not cold enough....
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Stayed 1 night in Jun 2025

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good area
Stayed 4 nights in May 2025

10/10 Excellent

Germain Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great service and most important clean
Stayed 2 nights in May 2025

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025