Hotel Plaza del Arco Express

3.0 star property
3-star hotel near Fundidora Park, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Plaza del Arco Express

City view
Exterior
Deluxe Double Room | Desk, free WiFi, bed sheets
Restaurant
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min drive‬
  • Fundidora Park
    ‪4 min drive‬
  • Cintermex
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Monterrey

City center stay.Your stay at this Monterrey Centro hotel places you within 2 miles (3 km) of Fundidora Park and Alameda. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 2 miles (3 km).

What's nearby

  • Macroplaza - 3 min drive - 1.5 miles
  • Auditorium Pabellón M - 3 min drive - 1.5 miles
  • Arena Monterrey - 4 min drive - 1.9 miles
  • Fundidora Park - 4 min drive - 1.7 miles
  • Cintermex - 4 min drive - 1.9 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café de Papá - ‬5 min walk
  • ‪Wateke - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪El Pollo Loco - ‬3 min walk
  • ‪Taqueria la Siberia de Mexico - ‬2 min walk

About this property

Hotel Plaza del Arco Express

3-star hotel near Fundidora Park, connected to the convention center
There's a restaurant on site. WiFi is free in public spaces. Hotel Plaza del Arco Express also features a terrace and an elevator.

This 3-star Monterrey hotel is smoke free.

  • 77 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Plaza del Arco Express offers 77 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

How close is Hotel Plaza del Arco Express to the airport?

Hotel Plaza del Arco Express is 19.3 mi (35-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

Does Hotel Plaza del Arco Express have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza del Arco Express.

Does Hotel Plaza del Arco Express offer free breakfast?

Hotel Plaza del Arco Express does not offer free breakfast.

Is there a casino at Hotel Plaza del Arco Express?

No, there is no casino at this hotel, but Casino Monterrey (4-min drive) and Foliatti Casino (7-min drive) are nearby.

What time is check-in at Hotel Plaza del Arco Express?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Plaza del Arco Express?

Free parking is not available at this hotel.

Does Hotel Plaza del Arco Express have a pool?

Hotel Plaza del Arco Express does not have a pool.

Does Hotel Plaza del Arco Express have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza del Arco Express have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza del Arco Express to downtown Monterrey?

Hotel Plaza del Arco Express is 0.2 mi away from Monterrey.

Hotel Plaza del Arco Express Reviews

Reviews

6.4
Rating 10 - Excellent. 71 out of 313 reviews
Rating 8 - Good. 77 out of 313 reviews
Rating 6 - Okay. 60 out of 313 reviews
Rating 4 - Poor. 37 out of 313 reviews
Rating 2 - Terrible. 68 out of 313 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio J

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thelma Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024

10/10 Excellent

Beatriz Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024

2/10 Terrible

Dulce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena mi estancia
Stayed 4 nights in Oct 2023

2/10 Terrible

Israel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Stayed 2 nights in Apr 2023

2/10 Terrible

Consuelo

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023

6/10 Okay

Valdemar

Stayed 1 night in Mar 2023

2/10 Terrible

Adolfo

Stayed 1 night in Mar 2023

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
Stayed 1 night in May 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Solo cafe y pan por la desayuno
Stayed 1 night in May 2022

2/10 Terrible

JULIO ANDRES

Stayed 1 night in Apr 2022

6/10 Okay

Pamela

Business traveler
Liked: Cleanliness, staff & service
Is clean but it is not the same as it shows in the photos, the furniture is very old
Stayed 2 nights in Apr 2022

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/10 Poor

Penelope

Traveled with family
Disliked: Cleanliness, staff & service

Worst customer service

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Stayed 1 night in Jul 2021

2/10 Terrible

Grecia

Disliked: Staff & service
Stayed 1 night in Jun 2021

6/10 Okay

VICTOR

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

FERNANDO, Mexico city

Disliked: Property conditions & facilities, room comfort
The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Stayed 4 nights in Jul 2018

4/10 Poor

Esteban

Disliked: Property conditions & facilities, room comfort

ok stay at hotel

if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol

2/10 Terrible

Chris, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dint stay, it was awfull

A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Stayed 3 nights in Mar 2018

2/10 Terrible

Betty, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The hotel is so bad. No facilities available. Food so bad. Bad service. Noisy
Stayed 1 night in Mar 2018

10/10 Excellent

María Goretti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo bien, solo la entrada en la parte de la calle le deberian de dar lavadas ya q es muy mal aspecto cuando uno llega porq puedes pensar q todo estara asi y no es cierto. Y algun atomatizante. Por parte del desayuno deberian de agregar otro guiso.
Stayed 4 nights in Mar 2025

2/10 Terrible

Edel

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es grosero y prepotente, con cero idea de la hospitalidad. El de recepción de la noche me quiso gritar y corregir cuando él no entendía, un patán. La zona es como quedarse en Silent Hill, la cama terrible, el colchón tan delgado que te clavas las tablas, sin muebles, la regadera desperdicia agua y se escucha todo de las otras habitaciones. Pésimo lugar, necesitaba 2 días de alojamiento y preferí salirme de ahí a buscar otro.
Stayed 1 night in Mar 2025