Crowne Plaza Monterrey by IHG

4.0 star property
4-star hotel near Auditorium Pabellón M

Choose dates to view prices

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Club Lounge Access (Business Lounge Access)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, Accessible, Club Lounge Access (Business Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Club Lounge Access (Business Lounge Access)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Club Lounge Access (Business Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(17 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, desk, soundproofing

Premium Room

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Monterrey

Heart of Monterrey.Within a 15-minute walk of this Monterrey Centro hotel, you'll find Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica de Guadalupe - 12 min walk - 0.7 miles
  • Fundidora Park - 3 min drive - 1.2 miles
  • Cintermex - 4 min drive - 1.9 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

4-star hotel near Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

How close is Crowne Plaza Monterrey by IHG to the airport?

Crowne Plaza Monterrey by IHG is 20.2 mi (35-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Monterrey by IHG?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey by IHG on Aug 3, 2025 start from $80.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Monterrey by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Monterrey by IHG.

Does Crowne Plaza Monterrey by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Monterrey by IHG, but buffet breakfast is offered for a fee of MXN 385 for adults and MXN 149 for children. It's available every day from 6:00 AM to noon.

Is there a casino at Crowne Plaza Monterrey by IHG?

No, there is no casino at this hotel, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are nearby.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Crowne Plaza Monterrey by IHG?

This hotel offers free self parking.

Does Crowne Plaza Monterrey by IHG have a pool?

Crowne Plaza Monterrey by IHG features an indoor pool and a children's pool.

Does Crowne Plaza Monterrey by IHG have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and light fare.

Does Crowne Plaza Monterrey by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Monterrey by IHG to downtown Monterrey?

Crowne Plaza Monterrey by IHG is 1.5 mi away from Monterrey.

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 789 out of 1240 reviews
Rating 8 - Good. 265 out of 1240 reviews
Rating 6 - Okay. 97 out of 1240 reviews
Rating 4 - Poor. 43 out of 1240 reviews
Rating 2 - Terrible. 46 out of 1240 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dr Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service
Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Stayed 1 night in Mar 2025

10/10 Excellent

nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Property conditions & facilities, room comfort

Good

I did not have a chancecto stay at this hotel because I booked the wrong dates. The hotel staff was very lenient, which I appreciate very much to cancel the stay without any penalty. Thank you for providing that service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Myrna J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Mar 2025

6/10 Okay

Emmanuel

Business traveler
Liked: Cleanliness, staff & service
Honestly the hotel in a good location and the lobby area is nice but the room I stayed in is very outdated for the price it’s not worth it in my opinion but the staff and area was nice lobby area nice
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet and clean place

Amazing place, everyone very friendly and attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Gerardo Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 5 nights in Feb 2025

8/10 Good

Leatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Andréw

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff did their best to make our stay enjoyable. The bathroom toilet has pet water bottles to displace the tank water so it doesn’t use so much. But they fall constantly and cause the tank stopper to stay open which cause water waste. The room air control was hot had to totally turn off to get the room to a temperature that you could sleep in. The service was great the room very poor mold in the tub , room temperature

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO, NUEVO CUSCLATAN

Disliked: Cleanliness, staff & service
Laundry bed service and people in reception are not coperatong at all, very dissapointed.
Stayed 5 nights in Oct 2024

6/10 Okay

Homero

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the gym area there is whole in ceiling that smells horrible. In the room we stayed in filters have not been changed, we were sneezing and itchy eyes. Bathroom shower head horrible the water sprayed out everywhere and held with a type of towel in its socked. Shower curtain hooks rusted. The door to bathroom does not properly close all the way due to hinge.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly stay 👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for 25 YEARS! The thing that I love about this place is their buffet for breakfast & lunch. Fresh fruit, fresh salad bar, fresh juices and fresh lemonade. It makes a HUGE difference when you have access to variety. The staff is always nice. The place has many sofas & chairs in the lobby so I can receive my family and chat comfortably there. The beds are comfortable & they provide water bottles too! <3 We went for the Christmas dinner and that was such a fun event & experience. Now that I have a daughter I brought her to see Santa Clause, a balloon drop & he also gave handed her the Christmas present. Thank you for everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Agustin

Stayed 1 night in Dec 2024

2/10 Terrible

Karla

Stayed 7 nights in Sep 2024

10/10 Excellent

Fidel, Houston

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Creo que necesitan cuidar un poco más de oración en los cuartos y en general se ven descuidados falta pintura y reparaciones las toallas muy viejas si muy limpias pero raspan de lo viejas necesitan atraer un poco más
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Dec 2024

8/10 Good

olga

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2024