For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Stay at this Falmouth property and you'll be within 2 miles (3 km) of Luminous Lagoon and 9 miles (15 km) of Silver Sands Public Beach. Rose Hall Great House and Montego Bay Convention Centre are within 16 miles (25 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Bring the family and enjoy the lazy river, free kid's club, and mini golf.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and premium bedding, the 352 guestrooms offer thoughtful touches like free minibar items and bathrobes. LCD TVs come with satellite channels, and other amenities include free WiFi and balconies or patios.
Luxury Presidential Jacuzzi Swim Out Pool View One Bedroom Suite Diamond Club
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Ocean View Room
Bed Count1 King BedMaximum Occupancy
3 Max
Luxury Junior Suite Swim Out Diamond Club
Bed Count1 King BedMaximum Occupancy
4 Max
Family Jacuzzi Ocean View Suite
Bed Count1 King BedMaximum Occupancy
5 Max
Luxury Ocean View Room Diamond Club
Bed Count1 King BedMaximum Occupancy
3 Max
Luxury Presidential Jacuzzi Ocean View Two Bedroom Suite Diamond Club
Bed Count1 King BedMaximum Occupancy
9 Max
Luxury Junior Suite Ocean View Diamond Club
Bed Count1 King BedMaximum Occupancy
4 Max
Luxury Presidential Jacuzzi Ocean View One Bedroom Suite Diamond Club
Royalton White Sands All Inclusive ratings based on 23 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Royalton White Sands All Inclusive
Everyone (18)Couples (1)Family (3)
4 out of 5
The animation that poor and the service is too slow the restaurant is good but is better is make a reservation because when you go there at least way 45 minutes to enter
Posted by a verified traveler on Aug 19, 2019
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Comment from Hotel Management
Aug 21, 2019
by RWS
Dear Valued Guest,
Thank you for choosing Royalton White Sands for your recent vacation and taking the time to share your experience with us.
Please accept our sincerest apology for the inconveniences you encountered during your stay, this is certainly not the typical circumstance and your comments have been shared with the relevant managers for further review.
It is our sincerest hope that you will grant us the opportunity of serving you to a future experience which will surpass your last.
Regards,
Daniel Cazarin
General Manager
4 out of 5
The pools were clean, big, and the perfect water temperature.
The pool staff were friendly and helpful. The rooms were definitely outdated and in need of a facelift. Front desk check weren't very helpful at all. You receive better service if you pay extra for diamond club stay.
Posted by a verified traveler on Aug 16, 2019
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Comment from Hotel Management
Aug 20, 2019
by RWS
Dear Valued Guest,
Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.
We appreciate your comments highlighting our friendly water-sports team and relaxing pools.
Please accept our sincerest apology for the inconsistent service you encountered at the front desk, this is certainly not the typical circumstance and your comments were noted and shared with the relevant managers for further review.
It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.
Regards,
Daniel Cazarin
General Manager
5 out of 5
The property was clean and the staff were friendly.
Posted by Cynthia, from Florida on Jun 17, 2019
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Comment from Hotel Management
Jun 17, 2019
by Royalton White Sands
Dear Cynthia,
Thank you for sharing your experience with us. We appreciate your feedback highlighting our clean resort and service from our friendly hosts.
It was an absolute pleasure serving you and we cannot wait to welcome you again.
Regards
5 out of 5
Property is very nice and clean. This is an older resort that was re done by Royalton. It is about 45 minutes from the airport. This was our first time to a Royalton and we were impressed. When we arrived, our room was a little warm. Within minutes we were brought a fan and they fixed the problem. They offered to move us but they ended up fixing the problem so we did not have to move to another room. We Never had another issue with it being warm in the room after that.
They have multiple restaurants to choose from. We tried one each night. All are good but our favorites were Zen, Armadillo, and Opa.
Staff was Excellent - Tashika, Emanuel, Dana, Abbigail and Jaden took excellent care of us during our stay. Anything that we needed it was there within minutes.
Royalton White Sands and Blue Waters share all facilities. Only difference is the rooms. Blue waters is brand new. White Sands is older but re done.
We wanted a resort that was clean, had beautiful beaches and a friendly staff. This resort was perfect for us. We did not have any issues as some of the reviews have had other than the warm room which was taken care of right away. We stayed nice and cool the rest of our stay.
Great Resort for the price. Would definitely recommend!
Posted by a verified traveler on May 18, 2019
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Comment from Hotel Management
May 21, 2019
by Royalton White Sands
Dear Valued guest,
Thank you for taking the time to share your experience with us. We appreciate your comments on our nice resort, restaurants, beautiful beach and our hosts who impacted your stay positively.
It was indeed a pleasure serving you and we look forward to welcoming you again.
Regards
5 out of 5
Posted by a verified traveler on Apr 11, 2019
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Comment from Hotel Management
Apr 11, 2019
by Royalton White Sands
Dear Valued guest,
Thank you for taking the time to share your vacation experience with us. We appreciate your feedback on your recent vacation and we look forward to welcoming you again.
Regards
4 out of 5
There is a large prescence of weed aroma around the pool and beach area. Had requested twice in the last 9 months for two rooms next to each other. Checked in at 4:30pm. One room was ready, the other we couldn't get into until 7:30pm. The closet we could get was 20 rooms apart. :( Other than that staff was friendly and working hard to keep everything clean for the most part.
Posted by DLR on Mar 18, 2019
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Comment from Hotel Management
Mar 19, 2019
by Royalton White Sands
Dear DLR,
Thank you for taking the time to share your recent vacation experience with us. We appreciate your feedback highlighting our friendly hosts and we would like to take this opportunity to apologize for the inconvenience you encountered.
It was a pleasure hosting you and cannot wait to welcome you again.
Regards
2 out of 5
Beach great but very windy during our stay so lots of waves, pools were great, kids pool was great, Italian restaurant and Opa Mediterranean restaurant were the best. Buffet had 0 variation. It’s a big area but all stations had the same food. People are sweeping under and around you as you’re eating. 1 out of 2 Elevators broken for 3 days, AC doesn’t cool properly and I heard many people complain about this too, rooms are soooooo small. Ridiculously small. Bed options are king, twin, single and red couch that opens up. Who pays thousands of dollars to sleep on a couch that opens up? It doesn’t even open to a mattress, the cushion of the couch extends out and housekeeping puts a sheet over it. My parents room has 2 single beds which my dad and mom slept on separetly and my grown brother had to sleep on the red couch. A complete waste of money. That is NOT what you expect on vacation. If you can look past all this, then go right ahead. 75% of staff are amazing but the other 25% are so rude that you really want to question humanity. Also, stay away from their nurse room or first aid room. My husband cut his toe on a broken step on the stairs and the “nurse” was so unbeliavably rude to him. She said she can give him a bandaid for free or put a dressing over it and charge him $50. He opted for a bandaid and when he asked her for one more she said no. This is laughable. We paid 5k for a week and you can’t give us another bandaid? Little things add up. Bad out weighs the good.
Posted by Adrine, from los angeles on Jul 30, 2018
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Comment from Hotel Management
Jul 31, 2018
by Royalton White Sands
Dear Adrine,
Thank you for taking the time to share your experience with us. We would like to take this opportunity to apologize for the inconvenience experienced as we always aim to provide excellent service to our valued guests. Your feedback was discussed with the relevant heads of department for their review and to take action. It is our hope that you will grant us another opportunity to serve you to a better experience.
Regards
4 out of 5
Very lively. Great for family vacations
The staff is very attentive.
Posted by zina, from new york on Jul 15, 2018
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Comment from Hotel Management
Jul 16, 2018
by Royalton White Sands
Dear Zina,
Thank you for taking the time to share your experience with us. We are happy that you had a great family vacation. It was indeed a pleasure hosting you and we look forward to seeing you again.
Regards
5 out of 5
Very nice hotel
Had a great time. Can't wait to go back. Staff was great. Restaurants were amazing. Great location
Posted by a verified traveler on Jul 14, 2018
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Comment from Hotel Management
Jul 16, 2018
by Royalton White Sands
Dear Valued Guest,
Thank you for sharing your wonderful comments on our nice hotel and we are pleased to read that you had a great time. Your feedback on our restaurants and our hosts are greatly appreciated. It was a pleasure serving you and we look forward to your next visit.
Regards
4 out of 5
Hotel was beautiful and the food was great , but there was a mold issue that wasn’t noticed until later and I had a bit of confusion with trying to hear a sales presentation
Posted by a verified traveler on Apr 9, 2018
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Comment from Hotel Management
May 3, 2018
by RWS
Dear Valued Guest,
It is a pleasure to say thanks to you for vacationing at Royalton White Sands.
We are happy to know that you had a great stay with us. We look forward to your return visit very soon.
Kind regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment All non-motorized water sports are included.
Land activities
Fitness facilities
Miniature golf
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Kids' club
Supervised activities for children between 2 and 17 years old
Entertainment
Onsite entertainment and activities
Theme parties
Not included
Motorized water sports
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Premium and/or non-domestic beverages
Airport transfers
Laundry/dry cleaning services
Spa/beauty facilities and services
Activities and services offered by independent operators
Transportation to offsite activities
Taxes included
24-hour room service
Buffet and à la carte dining
Airport transfers not included
Premium/non-domestic beverages not included
Fitness facilities included
Water fitness classes/lessons included
Volleyball included
Laundry/dry cleaning services not included
Scuba diving excursions not included
Snorkeling excursions not included
Motorized water sports not included
All available beverages included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Miniature golf included
Transportation to offsite activities not included
Scuba diving lessons not included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Cooking classes/lessons included
Additional gratuities accepted
All food and beverages included
Minibar (all beverages included)
All non-motorized water sports included
Theme parties included
Property Features
Royalton White Sands All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Royalton White Sands All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Falmouth property.
352 guestrooms or units
6 buildings
11 dining venues
3 bars by the pool
5 bars or lounges
Nightclub
Bar on the beach
Swim-up bar
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 3
Children's pool
Lazy river
Waterslide
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis court
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Miniature golf on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free valet parking
Transport
Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (36.2 km / 22.5 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Royalton White Sands All Inclusive offers 352 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony or patio
Pillowtop beds
Stocked minibar (free)
MP3 dock
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Bathtub or shower
Rainfall showerhead
Housekeeping (daily)
International calls (free)
Long distance calls (free)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Hunter Steakhouse - This steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Taj - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Playground on site
Beach yoga on site
Miniature golf on site
Ecotours nearby
Fitness classes on site
Volleyball on site
Beach volleyball on site
Yoga classes/instruction on site
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments, and manicures and pedicures.
Manicures and pedicures
Body treatments
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pets
Pets and service animals are not allowed at Royalton White Sands All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No pets or service animals allowed
Hotel Names
Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive Falmouth
Royalton White Sands All Inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Promotions
1 Kid Stays Free
Book a stay in a "Luxury Junior Suite" or "Luxury Presidential Suite" room type from now - May 15, 2019, for travel May 1 - October 31, 2019, and 1 kid stays free when traveling with 2 paying adults.
Full details provided at check-in. There are no room charges for 1 child when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
