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4.2 out of 5

"Staff was very friendly Would be nice if the pub is open before 4 pm for food and drinks Also website says open until 10 pm we went at 9:30 and bart ... " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

3.5-star spa hotel with free breakfast

In suburbs

You'll find O'Neill Regional Park and Saddleback Valley Volleyball Club within 3 miles (5 km) of this hotel. Etnies Skate Park of Lake Forest and Whiting Ranch Wilderness Park are also within 3 miles (5 km).

Full-service spa, fitness center

A full-service spa and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like full breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 90 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.

ADA King Accessible- One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$129* Per night/room Dec 6 - Dec 7

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Signature Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ayres Hotel & Spa Mission Viejo ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ayres Hotel & Spa Mission Viejo

Everyone (15) Couples (6) Family (8)
5 out of 5
Staff was very friendly Would be nice if the pub is open before 4 pm for food and drinks Also website says open until 10 pm we went at 9:30 and bartender rudely said they closed at 9. Free breakfast in the morning was great.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 13, 2021 by Danielle K

Dear Theresa, Thank you for taking the time to share your feedback. I apologize for your experience at the restaurant and hope that you will give us another chance. We hope to welcome you back to our hotel very soon!

2 out of 5
Check in is 3pm but no rooms ready. Couldn’t get our room till almost 4 and we had a big birthday party that started at 4. We were late because of room check in was not available. Others were also in same jam.

Posted by , from Chino hills on Aug 29, 2021

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Comment from Hotel Management

Sep 11, 2021 by Danielle Kim

Dear Deanna, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danielle Kim

5 out of 5

Posted by on Jul 26, 2021

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5 out of 5
Very clean and nice! Our room was very nice! 2 queen beds and a sitting area to read. It was bigger than I expected.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 20, 2021 by Assistant General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayley Burbank

2 out of 5
I liked the breakfast area, I didn't like the poor access to the rooms and the overall look of the "remodeled" building I was forced into.,

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 20, 2021 by Assistant General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hayley Burbank

2 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 7, 2021 by General Manager

Dear Valued Guest, Thank you for taking the time to rate your recent stay! Although we wished you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back soon. Sincerely, Steve Wheatley General Manager

4 out of 5

Posted by on May 21, 2021

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5 out of 5

Posted by on May 17, 2021

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3 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

May 26, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hayley Burbank

4 out of 5

Posted by on Feb 14, 2021

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About the Ayres Hotel & Spa Mission Viejo

Location 28951 Los Alisos Blvd, Mission Viejo, CA 92692

Property Features

Ayres Hotel & Spa Mission Viejo offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1792 square feet (166 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ayres Hotel & Spa Mission Viejo. Self parking is free. This 3.5-star Mission Viejo hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 3 levels
  • 1792 sq ft of conference space
  • 166 sq m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Ayres Hotel & Spa Mission Viejo offers 90 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Mission Viejo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • Sitting area
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Athena Day Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayres Hotel Mission Viejo
  • Ayres Mission Viejo
  • Ayres Mission Viejo Hotel
  • Hotel Mission Viejo
  • Mission Viejo Ayres
  • Mission Viejo Ayres Hotel
  • Mission Viejo Hotel
  • Ayres Hotel And Spa Mission Viejo
  • Ayres Hotel Mission Viejo
  • Ayres Hotel Spa Mission Viejo
  • Ayres & Spa Mission Viejo
  • Ayres Hotel & Spa Mission Viejo Hotel
  • Ayres Hotel & Spa Mission Viejo Mission Viejo
  • Ayres Hotel & Spa Mission Viejo Hotel Mission Viejo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.