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4.5 out of 5

"Location was good but not as clean as I expected ( compared to other Holiday Inns I have stayed at). " More

By a verified traveler on Mon 28 Oct 2019

Hotel Description

3-star hotel in West Bloomington

Close to airport

Your stay at this West Bloomington hotel places you within 2 miles (3 km) of Normandale Lake Park and Hyland Ski and Snowboard Area. Best Buy Corporate Headquarters and Normandale Community College are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

The 148 soundproofed guestrooms offer free WiFi and room service. Entertainment options include LCD TVs with satellite channels, while refrigerators and microwaves provide the conveniences of home. Weekly housekeeping is available.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Jul 2 - Jul 3

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Feature)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel

Everyone (10) Family (2)
4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 7, 2020 by Ryan, Hotel Owner

Thank you for staying with us and sharing your feedback.

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 7, 2020 by Ryan, Hotel Owner

Thank you for choosing our hotel and for sharing your feedback!

3 out of 5
Location was good but not as clean as I expected ( compared to other Holiday Inns I have stayed at).

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by General Manager

Our team is happy to hear that our location was perfect for your travels, though it's unfortunate that not everything about your stay with us was perfect. Rest assured, housekeeping has been notified about the general untidiness you experienced so that this matter can be promptly addressed. Next time you're in the area, we'd love the chance to change your perceptions.

4 out of 5
Beautiful, clean, well appointed room with comfortable beds, good shower, and large towels. Excellent food at reasonable prices. Friendly and professional housekeeping staff. Very helpful courtesy shuttle drivers. Unfortunately, the front desk crew and wait staff we encountered were inept and unfriendly. An otherwise pleasant stay.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by General Manager

It means a lot to receive your praise regarding our accommodations as we work hard to make sure they are excellent. We are happy you enjoyed our amenities as well and as we strive to be perfect in all aspects, we will make sure our team is aware of your concerns. Thank you for your review and we cannot wait to provide you with another great experience here at Holiday Inn Bloomington W MSP Airport Area!

5 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Ryan, Hotel Owner

Thanks for staying with us with and sharing your feedback!!!

4 out of 5
New hotel. Very well thought out rooms very nice lounge and pool area. Good location with shuttle to MOA. Heating cooling unit seems to have an overnight override. Does not matter what you set it on - it does not cool.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Ryan, Hotel Owner

Thank you for sharing your comments and we appreciate you staying with us! Sorry to hear about the HVAC, I'm not aware of an override but I will definitely ask the question. We hope to see you again soon.

4 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Ryan, Hotel Owner

Thank you for staying with us and taking the time to share your feedback. We hope to see you again soon!

4 out of 5

Posted by on Feb 12, 2019

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5 out of 5

Posted by on Jan 18, 2019

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Comment from Hotel Management

Jan 26, 2019 by Ryan Flannery

Thank you so much for your feedback, we are so pleased you enjoyed your stay! We hope to see you again soon. Best regards,

5 out of 5

Posted by on Nov 16, 2018

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Comment from Hotel Management

Dec 10, 2018 by G Pike

We appreciate the 5 Star rating, we look forward to your next visit.

About the Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel

Location 5120 American Blvd. West, Bloomington, MN 55437

Property Features

Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1281 square feet (119 square meters). The business-friendly Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3-star Bloomington hotel is smoke free.

  • 148 guestrooms or units
  • 6 levels
  • 1281 sq ft of conference space
  • 119 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel offers 148 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

5120 Restaurant - This restaurant specializes in American cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered.

Onyx Bar - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Monday: 6:00 AM - midnight
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Monday: 6:00 AM - midnight
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Country Carlson Bloomington West
  • Country Inn Carlson Bloomington West
  • Country Inn Bloomington West
  • Country Inn And Suites Bloomington West
  • Bloomington W Msp Area, An Ihg
  • Holiday Inn Bloomington W MSP Airport Area
  • Holiday Inn : Bloomington W MSP Airport Area, an IHG Hotel Hotel

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.