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Holiday Inn Harrisburg East, an IHG Hotel

3-star property
815 South Eisenhower Blvd, Middletown, PA 1-855-201-7819
3.6 out of 5
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See all 8 travelocity Reviews

"Very nice and well kept up " More

By a verified traveler on Mon 30 Aug 2021

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

You'll be within 2 miles (3 km) of Susquehanna River and 6 miles (10 km) of Penn State Harrisburg with a stay here. Middletown & Hummelstown Railroad and Kohl Memorial Park are also within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free self parking and free train station pick-up.

Free WiFi, LCD TVs

The 175 guestrooms have LCD TVs with satellite channels and offer free WiFi and room service. Premium bedding, rainfall showerheads, and coffee/tea makers are also available. Weekly housekeeping is available.

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$100* Per night/room Nov 15 - Nov 16

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Harrisburg East, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Harrisburg East, an IHG Hotel

Everyone (4) Couples (1) Family (4)
5 out of 5
Very nice and well kept up

Posted by on Aug 30, 2021

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1 out of 5
Fire alarm kept going off. Firemen showed up at building. False alarm. Hotel could not get alarm system back on line. This happened late at night. Alarm went off 6 times before we decided to leave. Terrible!

Posted by on Aug 16, 2021

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5 out of 5
Fantastic beds, nice restaurant. They definitely need to work on their showers- I heard a complaint when I checked in and we had a hard time turning ours on/off.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by Scott

Thank you for taking the time to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found our beds comfortable as a good night sleep always makes being away from home a little easier. I will notify the maintenance team about the shower you had in your room to see if we can have that adjusted. I know they can be a bit tricky sometimes but we will address this accordingly. Thank you again for providing us some feedback and we hope to see you on your next trip tot he area. Safe travels.

3 out of 5
My family and I booked 3 rooms for just one night as we just spent the day at Hersey park. The front desk staff was friendly and no complaints there. The issue I had was with the room. I had a hole in the wall in the bathroom, chilling and peeling back on the ceiling in the bathroom, stains on the curtain. The room clearly needs some alot of maintenance. For a one night stay it was suitable. But I will would not be returning.

Posted by , from New York, NY on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Scott

Thank you for taking the time to leave us some insight from your most recent stay with us. We are happy to hear that our front desk staff was able to provide exceptional service. I do want to apologize on behalf of the hotel for the maintenance issues in the room. I am having maintenance go to the room to ensure all repairs are made. Thank you again for your feedback and safe travels.

5 out of 5
My family and I arrived about an hour before check in. When I approached the desk to ask if it was possible to check in early, the young man was very polite and accommodating. He was able to get us in a room and gave us all the details about the hotel. He was very friendly! We got to our room and was pleasantly surprised by the decor and the comfort of the bed, linens and pillows! The only thing we started to realize was the temperature in the room was getting warmer and warmer. Also, there were only 2 sets of towels (usually in a 2 Queen I've gotten 4 towels). We called downstairs about the AC and the towels. Someone came to our room within minutes to try to fix it since maintenance was not on the property yet. We were leaving for Hershey park that evening and the young woman asked if it was ok for maintenance to come in our room and if he couldn't fix it, they would move us to a room close that had working AC. When we returned, very late that night, the woman informed us that the AC was good and it was much more comfortable in the room. Slept great that night. The next morning we had the option of paying for a buffet style breakfast or order from menu. We did buffet. I didn't think it was worth it at all. No waffle maker :( Food was meh and the server/hostess was ok. In all, every staff member we saw was very polite and asked how our stay was or said, "have a great day"! They acknowledged us every chance they could. Oh ya, the pool was nice for our kids!

Posted by , from NEW JERSEY on Aug 7, 2018

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Comment from Hotel Management

Aug 8, 2018 by Scott

Thank you for taking the time to leave us some feedback from your recent stay. We are pleased to hear we were able to exceed your expectations. We at the Holiday Inn Harrisburg East strive to excel past the highest of standards for our guest. I am pleased that the maintenance staff was able to get your air conditioning running properly so you and your party could have a good nights rest. I have touched base with the food and beverage staff regarding the comments you mentioned about breakfast. We hope we have the opportunity to have you stay with us again while in the Harrisburg/Hershey area. Thank you for choosing Holiday Inn Harrisburg East and safe travels.

3 out of 5

Harrisburg trip

Pros: The location
Cons: Lots
Location: Hersie civil war museum
Bad experience at the hotel staf not training facilities dirty employees not dress property room service not well for a 3 star hotel breakfast poor smell at the eating room

Posted by , from sacramento ca on Oct 9, 2017

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3 out of 5

Travelocity guests treated as second rate.

Pros: Proximity to Hershey and Gettysburg. Those were our destinations.
Cons: Treat travelocity guests as any other since, well, THEY ARE. Eliminate hallway draperies now. Liven up the pea soup green walls with a bright color.
Location: Very close to Hershey area and Gettysburg. A good location for both.
We arrived at the lobby in the evening and were treated as second rate guests at check-in since we booked through travelocity instead of through Holiday Inn directly. We didn't know we would not accrue points for this reason. Back to check-in: the draperies in the hallways looked very old and as they might fall apart if touched and the pea soup green wall color was not pleasing at all. The room was not in a hallway with those draperies so they were easily forgotten. However, we walked into our pitch black room and it was a very very cold 63 degrees Fahrenheit! We had to turn on the heat which must not have been used for months as the smell of the dusty heater caused us to have to open up our room door to the hallway to try to air it out which took awhile. That was a most upsetting experience after a long day. The room was quite cramped for a Holiday Inn, although we always stay at HolidayInn Expresses. There were a few spider webs and a spider in the bathroom. The room did not appear to be used or cleaned in awhile. If it had been clean and at a reasonable temperature for guests, I could give a rather pleasing review of the facilities. The next morning when we asked for a receipt we were again told that since we booked through travelocity they would not print out a receipt for us. I needed "an itemized receipt" to use a voucher we had received from Holiday Inn. They still would not print one for us. I don't see why they couldn't print a receipt, we were customers nonetheless.

Posted by on Sep 6, 2016

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Comment from Hotel Management

Nov 2, 2016 by Michael, General Manager

Thank you for your feed back. We work real hard at our new hotel to "WoW" each and every guest and unfortunately it appears we came up short during your visit. We love Travelocity Guests so much that we honor all of their rules such as points and receipts. We apologize for that misunderstanding but we hold each and every guest very dear to our hearts and that includes you. Our brand new hotel has so many wonderful features and we would like to share more of them with you should you choose to allow us the opportunity to "WoW" you on your next visit. Thank you for choosing Travelocity for your 3rd party booking agent and we hope to see you again real soon.

4 out of 5

Surprised how nice

Surprised how nice the venue was for a holiday inn.

Posted by on Jun 14, 2016

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Comment from Hotel Management

Nov 2, 2016 by Michael, General Manager

Thank you for allowing us to "WoW" you on your last visit! We are so glad that you enjoyed our brand new hotel and all it has to offer. Please come visit us again!

About the Holiday Inn Harrisburg East, an IHG Hotel

Location 815 South Eisenhower Blvd, Middletown, PA 17057-5502

Property Features

Holiday Inn Harrisburg East, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6800 square feet (632 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Harrisburg East, an IHG Hotel. A roundtrip airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are free. Self parking is free. A complete renovation of Holiday Inn Harrisburg East, an IHG Hotel was completed in October 2015. This 3-star Middletown hotel is smoke free.

  • 175 guestrooms or units
  • 6 levels
  • 6800 sq ft of conference space
  • 632 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Middletown Station (7 km / 4.4 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Harrisburg East, an IHG Hotel offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Ike's 12 Tap Bar and Gril - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 2 for adults and USD 2 for children (approximately)
  • Extended parking fee: USD 5.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Middletown East Harrisburg
  • Days Inn Middletown Harrisburg East
  • Holiday Inn Middletown Harrisburg Area Hotel
  • Holiday Inn Harrisburg East Hotel Middletown
  • Holiday Inn Harrisburg Area Hotel
  • Holiday Inn Harrisburg Area
  • Holiday Inn Harrisburg East Hotel
  • Holiday Inn Harrisburg East Middletown
  • Days Inn Middletown/Harrisburg East
  • Harrisburg East, An Ihg
  • Holiday Inn Harrisburg East
  • Holiday Inn Harrisburg East, an IHG Hotel Hotel
  • Holiday Inn Harrisburg East, an IHG Hotel Middletown
  • Holiday Inn Harrisburg East, an IHG Hotel Hotel Middletown

You should know

  • Holiday Inn Harrisburg East, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.