See all properties

Hotel Colonnade Coral Gables, Autograph Collection

4.0 star property
4-star hotel near Miracle Mile

Choose dates to view prices

Photo gallery for Hotel Colonnade Coral Gables, Autograph Collection

Property amenity
Outdoor spa tub
Lobby
Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
180 Aragon Ave, Coral Gables, FL, 33134
  • Miracle Mile
    ‪1 min walk‬
  • University of Miami
    ‪7 min drive‬
  • Vizcaya Museum and Gardens
    ‪7 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 530 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Loft, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Loft, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool Access

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Pool Access

9.6 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(20 reviews)
  • 309 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(12 reviews)
  • 309 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(19 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Loft, 1 Bedroom, City View

Premium bedding, pillowtop beds, in-room safe, desk

Family Loft, 1 Bedroom, City View

8.8 out of 10
Excellent
(3 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, City View (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, City View (Balcony)

8.4 out of 10
Very good
(9 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 309 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 309 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
View from room

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Hollywood Beach
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, 2,916 reviews
$244 nightly
The price is $275
Aug 3 - Aug 4
Total includes taxes and fees
Diplomat Beach Resort Hollywood, Curio Collection by Hilton

About the neighborhood

Coral Gables

Central Coral Gables getaway .With a stay at this Coral Gables Section hotel, you'll be within half a mile (1 km) of Miracle Mile and 2 miles (3 km) of Shops at Merrick Park. Calle Ocho Walk of Fame and Vizcaya Museum and Gardens are also within 6 miles (10 km).

What's nearby

  • Miracle Mile - 1 min walk - 0.0 miles
  • Shops at Merrick Park - 2 min drive - 1.1 miles
  • University of Miami - 7 min drive - 3.8 miles
  • Vizcaya Museum and Gardens - 7 min drive - 3.6 miles
  • Downtown Miami Shopping District - 10 min drive - 5.7 miles

Getting around

  • Douglas Road Station - 3 min drive
  • Hialeah Market Station - 9 min drive
  • Miami Intl. Airport (MIA) - 20 min drive

Restaurants

  • ‪The Bar - ‬2 min walk
  • ‪Hillstone - ‬1 min walk
  • ‪Sushi Maki - ‬1 min walk
  • ‪Talavera Cocina Mexicana - ‬2 min walk
  • ‪Pummarola - ‬1 min walk

About this property

Hotel Colonnade Coral Gables, Autograph Collection

4-star hotel near Miracle Mile
Hotel Colonnade Coral Gables, Autograph Collection offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms, coworking spaces, and limo/town car service. A rooftop terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Hotel Colonnade Coral Gables, Autograph Collection. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Coral Gables hotel.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Hotel Colonnade Coral Gables, Autograph Collection offers 157 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Coral Gables hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior detail

Loews Coral Gables Hotel

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 819 reviews
$274 nightly
The price is $310
Jul 6 - Jul 7
Total includes taxes and fees
Loews Coral Gables Hotel

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 12 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 26 2025 to August 16 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colonnade Coral Gables
Colonnade Westin Coral Gables
Coral Gables Colonnade
Coral Gables Westin
Coral Gables Westin Colonnade
Westin Colonnade
Westin Colonnade Coral Gables
Westin Colonnade Hotel Coral Gables
Westin Coral Gables
The Westin Colonnade Coral Gables Hotel Coral Gables
Westin Colonnade Hotel
Hotel Colonnade Coral Gables Tribute Portfolio Hotel
Hotel Colonnade Tribute Portfolio Hotel
Colonnade Coral Gables Tribute Portfolio
Colonnade Tribute Portfolio
The Westin Colonnade Coral Gables Hotel
Hotel Colonnade Coral Gables a Tribute Portfolio Hotel
The Westin Colonnade Coral Gables
Hotel Colonnade Coral Gables Autograph Collection
Hotel Colonnade Autograph Collection
Colonnade Autograph Collection
Hotel Colonnade Coral Gables, Autograph Collection Hotel
Hotel Colonnade Coral Gables, Autograph Collection Coral Gables
Hotel Hotel Colonnade Coral Gables, Autograph Collection
Hotel Colonnade Coral Gables, Autograph Collection Coral Gables
Colonnade Coral Gables Autograph Collection
Hotel Colonnade Coral Gables a Tribute Portfolio Hotel
The Westin Colonnade Coral Gables
Colonnade Autograph Collection

Frequently asked questions

How close is Hotel Colonnade Coral Gables, Autograph Collection to the airport?

Hotel Colonnade Coral Gables, Autograph Collection is 4.5 mi (20-min drive) away from the Miami Intl. Airport (MIA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Colonnade Coral Gables, Autograph Collection?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Colonnade Coral Gables, Autograph Collection on Jul 20, 2025 start from $197.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Colonnade Coral Gables, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Hotel Colonnade Coral Gables, Autograph Collection.

How close is Hotel Colonnade Coral Gables, Autograph Collection to the beach?

This hotel is 10.9 mi (30-min drive) from Miami Beach Beaches and 4.2 mi (18-min drive) from Key Biscayne Beaches. Don't forget your sunscreen!

Does Hotel Colonnade Coral Gables, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Hotel Colonnade Coral Gables, Autograph Collection, but cooked-to-order breakfast is offered for a fee of between USD 12 and 30 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Hotel Colonnade Coral Gables, Autograph Collection?

No, there is no casino at this hotel, but Magic City Casino (5-min drive) is nearby.

What time is check-in at Hotel Colonnade Coral Gables, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at Hotel Colonnade Coral Gables, Autograph Collection?

Free parking is not available at this hotel. Valet parking is available for USD 42 per night.

Does Hotel Colonnade Coral Gables, Autograph Collection have a pool?

Hotel Colonnade Coral Gables, Autograph Collection features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Hotel Colonnade Coral Gables, Autograph Collection have a restaurant?

There are 2 onsite restaurants, offering options like Argentinean cuisine, happy hour, and light fare.

Does Hotel Colonnade Coral Gables, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is Hotel Colonnade Coral Gables, Autograph Collection to downtown Coral Gables?

Hotel Colonnade Coral Gables, Autograph Collection is 0.1 mi away from Coral Gables.

Hotel Colonnade Coral Gables, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful great location pool is a little small not enough lounge chairs
Stayed 4 nights in Mar 2025

2/10 Terrible

Isabella, Onai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

SARA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The ladies at the check in desk are not at all welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

James, Carversville

Liked: Cleanliness
Disliked: Staff & service, amenities
I had high hopes for this property, Hotel Colloande. It looked great on the Expedia website. And parts of it were great, mostly the decor. But so many small and medium things led to a big disappointment. The front desk took 20 minutes to pull my reservation off of Expedia, after saying the dreaded, “I don’t see your reservation and we are completely full.” In fairness, they upgraded my room to make up for that, so let’s call that a wash. The fitness center is ridiculously small and poorly equipped. The pool is a joke in terms of size and cleanliness. The pool deck was so filthy it left the bottoms of my feet black. The shower water pressure was lame. Our first meal at the lobby bar was poor, including most notably, extremely underdone chicken. We are talking half the chicken was raw. All these issues reflect poor management and a lack of sense of ownership on the part of the staff. Speaking of staff, the housekeeping team seemed to be oblivious to how disturbing it was at 7:00 AM to yell to each other up and down the hall. I speak Spanish so I know they were discussing housekeeping issues. Walkie talkies maybe? C’mon Hotel Collonade, get it together. Your location and building offer so much potential. But you are overpriced for the quality and I will not be coming back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff at check in, great walkable dinning options.
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel for its location to dining shopping and modern luxury. Great for a wedding
Stayed 1 night in Mar 2025

10/10 Excellent

Corry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so kind and friendly. Humberto, the concierge goes beyond expectations with heart felt kindness. The location is very comfortable to get a great meal or interesting drink. Will definitely return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…very helpful and accommodating A
Stayed 1 night in Mar 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

8/10 Good

Ana b

The property is beautiful located in coral gables. The air condition in the room terrible very old and noisy
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting fine hotel taking up a portion of an historic building. Heated pool, hot tub and perfect location. Easy to find cheaper parking on local streets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Conny Alejandra Romero de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved the location. Restaurants, bars and certain shops, are at walking distance. The hotel is very nice and the staff very friendly! Will stay here again on our next visit to Miami.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary, Asheville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Colinnade! Our room was the farthest from the elevators, quite a hike.
Stayed 5 nights in Dec 2024

10/10 Excellent

Meredith

Stayed 2 nights in Feb 2025

10/10 Excellent

Sami

Stayed 2 nights in Feb 2025

4/10 Poor

Emil

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bright lights came in early as the blackout curtains didn't work and we had flowers going there for delivery to my room that never came up since the front desk "never saw my name" on package which was right there when I showed them; ruined surprise for valentines -also, we had another package that they (a different person) couldn't not find as they said no package was there with our names on it, despite us calling and another person the day before said it was there, so we went out for dinner then on return, another front desk person as there who found it -I don't know what is the problem with all staff reading our names that were both times there in black and white that they still insisted were not there until I showed them
Stayed 4 nights in Feb 2025

10/10 Excellent

Mishele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with impeccable service!!!

This is an absolutely beautiful hotel in the heart of Coconut Grove. Everything was super clean and the service was beyond compare!!! Can’t say enough about the friendliness and helpfulness of the staff, especially Humberto, Orlando and Michelle!!! They made our shirt stay super enjoyable and we’ll definitely be back again!!
Stayed 1 night in Feb 2025

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yasemin

Traveled with family
The staff was rude. The pool was closed for unexplainable reasons. No sign was posted but had yellow tape all around the pool not allowing access. The game room was also closed due to a wedding being held. Our children had no activities to do. My reservation was also lost on the system as per the staff despite me providing a deposit. Terrible service.
Stayed 3 nights in Feb 2025