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"Overall, the hotel needs an update for more modern look " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

3.5-star hotel near Magic City Casino

Near the airport

With a stay at this Flagami hotel, you'll be within 2 miles (3 km) of Magic City Casino and 9 miles (15 km) of Miami International Mall. Also within 9 miles (15 km) are Dolphin Mall and Miami Beach Marina.

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, balconies

The 174 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include balconies and free newspapers.

Room, 1 King Bed, Handicap Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Jun 10 - Jun 11

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Regency Hotel Miami ratings based on 53 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Regency Hotel Miami

Everyone (31) Couples (3) Business (1) Family (7)
2 out of 5
The location was great! But the service was not. I was charged $57 extra for something I know nothing about. If you would find out for me that would be appreciated.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Mar 3, 2020 by Javier

Dear Myma, Thank you for taking the time to fill out our survey. It is extremely important for us to receive our guest’s feedback. We are very sorry to see that your overall stay with us did not meet your expectations. We will take notes of your comments and will definitely take the necessary actions to avoid these experiences in the future. Please, accept our most sincere apology. Please feel free to contact us directly about your $57 charge. Thank you

4 out of 5
Overall, the hotel needs an update for more modern look

Posted by on Jan 26, 2020

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3 out of 5
It's average but excellent for the price. Would stay again.

Posted by on Jan 20, 2020

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5 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Feb 13, 2020 by GM

Good Morning, Thank you for the feedback. We appreciate your stay here with us, hope to see you again soon! Best Regards

5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Feb 13, 2020 by GM

Good Morning, Thank you for the feedback. We appreciate your stay here with us, hope to see you again soon! Best Regards

4 out of 5
Said complimentary coffee, was not. Said free shuttle to dolphin mall, cost is 10 dollars

Posted by on Dec 17, 2019

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Comment from Hotel Management

Feb 13, 2020 by GM

Good afternoon, Thank you for the feedback. We are sorry to hear about the miscommunication. We will make sure to communicate with the staff so this wont happen again. Best Regards

4 out of 5

Posted by on Dec 6, 2019

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3 out of 5
I liked that it was very close to the airport. I did not like the fact FREE shuttle services was not offered. We arrived late (after 12 am) check was fast and easy. Rooms are a little outdated. The bed wasn't comfortable. After expressing my concerns our 2nd stay was MUCH better!

Posted by on Nov 28, 2019

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5 out of 5
Although I was early, I was allowed to check in. The room was clean but had a sour smell.

Posted by on Nov 9, 2019

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3 out of 5
The Hotel was just fine for my needs: Pre and Post cruise. The bellman was extremely helpful. One thing that stands out to me is how quiet it was being in the path of the airport. So don't let that stop you from staying here.

Posted by on Oct 11, 2019

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Property Features

Regency Hotel Miami offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5500 square feet (511 square meters). A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Regency Hotel Miami. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Miami hotel.

  • 174 guestrooms or units
  • 6 levels
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (3.6 km / 2.2 mi)
  • Train station: Miami Airport Station (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle and shopping center shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Regency Hotel Miami offers 174 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 9 AM.

Regency Hotel Miami has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 5 AM to midnight. Fees may apply. Contact the property in advance to get details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Airport transportation is offered from 5 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Late check-out fee: USD 55.00 (subject to availability)
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Miami Regency
  • Hotel Regency
  • Hotel Regency Miami
  • Miami Hotel Regency
  • Miami Regency
  • Miami Regency Hotel
  • Regency Hotel Airport
  • Regency Hotel Miami
  • Regency Miami
  • Regency Miami Hotel
  • Hyatt Hotel Miami
  • Hyatt Miami
  • Hyatt Regency Miami Hotel Miami
  • Miami Hyatt Regency
  • Regency Hotel Miami Hotel
  • Regency Hotel Miami Miami
  • Regency Hotel Miami Hotel Miami

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.