"Hotel Staff was really good but the Hotel is showing its wear, bathrooms need to be updated in general the place needs an update. " More

By a verified traveler on Tue 20 Mar 2018

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Hotel Description

3.5-star hotel near Magic City Casino

Near the airport

You'll be within 2 miles (3 km) of Magic City Casino and 9 miles (15 km) of Miami International Mall with a stay here. Also within 9 miles (15 km) are Dolphin Mall and Miami Beach Marina.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, balconies

The 174 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include balconies and free newspapers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Handicap Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Dog Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regency Hotel Miami ratings based on 36 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Regency Hotel Miami

Everyone (20) Couples (3) Business (1) Family (2)
5 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 15, 2019 by Regency Hotel Miami

Thank you so much for taking the time to fill out our survey. It is extremely important for us to get feedback from our guests. It has been a real pleasure having you with us! I am happy your experience was positive. Thank you for sharing your comments. Please feel free to come back when you wish! Regards,

5 out of 5
I enjoyed the staff!!!! They were amazing every step of the way, very inviting. It just sucks the pool closed our second day

Posted by on May 2, 2019

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Comment from Hotel Management

May 15, 2019 by Regency Hotel Miami

Thank you so much for taking the time to fill out our survey. It is extremely important for us to get feedback from our guests. It has been a real pleasure having you with us! I am happy your experience was positive. Thank you for sharing your comments. Please feel free to come back when you wish! Regards,

5 out of 5
The hotel was clean due to the housekeeping but I felt the short staffed in the bar area. We had over 15 to 30 minutes to get service then we decided to leave.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 3, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very sorry to see your overall experience during your stay with us did not meet your expectations. Please, contact us for a future reservation. We will make sure you get a very good room with a fair discount. Regards,

5 out of 5

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 20, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very happy to see your overall experience with us was positive. Please, come back when you wish. Regards,

2 out of 5
The images of this hotel must’ve been taken years ago. I was very excited to stay because of the images of the cleanliness of the rooms, the bathrooms and of course the pool area. However, when I arrived the hotel did not meet my expectations. The first room we went to didn’t have the bed that I originally booked. Luckily, we were able to move to the room I had paid for. The room was outdated, the lights next to the bed did not work (although it was plugged in), the room smelled of mold, and there was mold lining the room. There had been water damage recently painted over. The balcony door did not close. The bathroom was very run down. The shower is a small tub, and isn’t spacious enough. The room was very sketchy, I did not even want to go to the pool. Luckily there was a dollar store nearby and I was able to clean the room myself. However, this place was not the getaway I expected and I am highly disappointed

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 13, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very sorry to see your overall experience during your stay with us, was not positive. We will definitely take notes of your comments and make sure we take the necessary corrective actions to avoid this happening again in the future. Please, accept our most sincere apology. Regards,

1 out of 5
Very high price for this 2 star hotel. To start the toilet seat is pealing and so was the bathtub the caulking around the bathtub very dirty. They only give you one piece of soap for hands and shower and only one hand towel and very thin etc. Etc. Etc. Will never go back there again.

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 21, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very sorry to see your overall experience during your stay with us did not meet your expectations. We will definitely take notes of your comments and make sure this won't happen again in the future. Please, accept our most sincere apology. Regards,

5 out of 5
Nice hotel with very friendly staff ".............

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 7, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very happy to see your overall stay with us was positive. It was a real pleasure to have you with us. Please, come back when you wish. Regards,

5 out of 5
Close to airport, easy access to highway. The hotel was clean, even though is so close to airport it was very quite in the room. Perfect for get away.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 23, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very happy to see your overall stay with us was positive. It was a real pleasure to have you with us. Please, come back when you wish. Regards,

2 out of 5
The picture are a misrepresentation of the hotel. For the price could have stayed at a better quality hotel. It’s old with me paint. Very disappointed, fortunately I only stayed less than 24 hours.

Posted by on Jan 16, 2019

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Comment from Hotel Management

Feb 11, 2019 by Regency Hotel Miami

Thank you so much for sharing your score and comments. We are very sorry to see your overall experience during your stay with us did not meet your expectations. We will definitely take notes of your comments and make sure this won't happen again in the future. Please, accept our most sincere apology. Regards,

3 out of 5
Hotel Staff was really good but the Hotel is showing its wear, bathrooms need to be updated in general the place needs an update.

Posted by on Mar 20, 2018

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Property Features

Regency Hotel Miami offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5500 square feet (511 square meters). A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Regency Hotel Miami. A roundtrip airport shuttle is free during limited hours. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Miami hotel.

  • 174 guestrooms or units
  • 6 levels
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (3.6 km / 2.2 mi)
  • Train station: Miami Airport Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Regency Hotel Miami offers 174 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 9 AM.

Regency Hotel Miami has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 5 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered from 5 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 13.00 per person (approximately)
  • Extended parking fee: USD 8 per night
  • Late check-out fee: USD 55.00 (subject to availability)
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Miami Regency
  • Hotel Regency
  • Hotel Regency Miami
  • Miami Hotel Regency
  • Miami Regency
  • Miami Regency Hotel
  • Regency Hotel Airport
  • Regency Hotel Miami
  • Regency Miami
  • Regency Miami Hotel
  • Hyatt Hotel Miami
  • Hyatt Miami
  • Hyatt Regency Miami Hotel Miami
  • Miami Hyatt Regency

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.