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Extended Stay America - Memphis - Airport

2.5-star property
2541 Corporate Ave E, Memphis, TN 1-855-201-7819

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2.3 out of 5
See all 25 Travelocity Reviews

"The whole room smelled like pissed. Garbage was by our door when we first arrived then they leave a note on the room door starting I will be fine if I ... " More

By a verified traveler on Mon 29 Jul 2019

Points Of Interest

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Hotel Description

Hotel near Graceland in Memphis

Close to airport

Within 6 miles (10 km) of this Memphis hotel, you'll find Graceland and Pink Palace Museum. CCHS Orange Mound Health Center and Methodist South Hospital are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 135 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with satellite channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Jul 26 - Jul 27

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America - Memphis - Airport ratings based on 25 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America - Memphis - Airport

Everyone (18) Couples (1) Family (7)
2 out of 5

Posted by on Jan 16, 2020

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2 out of 5

Posted by on Dec 24, 2019

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1 out of 5
There was no availability. The lobby air was stale and smelled dirty.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hotel Management

Thank you for taking the time to provide your feedback. We are sorry our hotel was overbooked and unable to accommodate you. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

2 out of 5

Posted by on Sep 5, 2019

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3 out of 5
The whole room smelled like pissed. Garbage was by our door when we first arrived then they leave a note on the room door starting I will be fine if I didn’t take it to the trash

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Hotel Management

Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more diligent in their work so that our future guests never encounter a similar issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

4 out of 5

Posted by on Jul 22, 2019

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2 out of 5
It took forver to check in. The facility was in nowhere. There was no restaurant around

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 23, 2019 by Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

4 out of 5
Clean room. Friendly staff. Need more channels though

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Hotel Management

Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management

4 out of 5
Staff was very friendly. The young lady that checked us in was very helpful and pleasant. I saw 1 roach but that wasn’t gonna kill me and the bathroom door handle was broken off on the outside of the door. Will I stay again, yes.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by Hotel Management

Thank you for choosing Extended Stay America on your trip to our city. We are glad you had a pleasant stay and that you were impressed with the service provided by our front desk team. Your feedback for the housekeeping and maintenance issues are discussed with the appropriate team for review and action. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

2 out of 5
The hotel was mostly clean. The kitchen cabinets were empty. I had to ask for a coffee maker, dishes, pots , pans, silverware, etc. I was only given a few of each. The microwave was terribly beat up. The TV Reception was poor. The wifi did not work in our room. The sofa bed did not open, and i could see that the mattress was just a bunch of coil springs with a piece of material around it. I doubt anyone could sleep on that. The pots and pans were horribly scratched and misused. We checked out after 1 night.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

About the Extended Stay America - Memphis - Airport

Location 2541 Corporate Ave E, Memphis, TN 38132

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Memphis - Airport also features coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. Self parking is free. This Memphis hotel is smoke free.

  • 135 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Memphis - Airport offers 135 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Memphis Airport
  • Extended Stay America Memphis Airport
  • Homestead Memphis
  • Homestead Studio Suites Memphis Airport Hotel Memphis
  • Homestead Suites Memphis
  • Memphis Homestead Suites
  • Extended Stay America Memphis Airport Hotel
  • Extended Stay America Memphis
  • Extended Stay America - Memphis - Airport Hotel
  • Extended Stay America - Memphis - Airport Memphis
  • Extended Stay America - Memphis - Airport Hotel Memphis

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.