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4.0 out of 5

"The night clerk is exceptional. Always smiling & pleasant. " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

Hotel near FedEx Forum in Memphis

Midtown stay

Your stay at this Midtown hotel places you within 3 miles (5 km) of FedEx Forum and Beale Street. Mississippi Boulevard Christian Church and University Health Center are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 21 - Aug 22

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Gen X Inn ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Gen X Inn

Everyone (11) Couples (3) Family (6)
5 out of 5
The night clerk is exceptional. Always smiling & pleasant.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Feb 25, 2022 by Hotel Manager

Dear Angela, We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit. Sincerely, Hotel Manager.

4 out of 5
Everything was nice with the exclusion of check-in. Printer/copier was broken so I couldn't finish the process. I was called back to finish it, it was broken again. Just an inconvenience. The people were friendly, convenient location, small hotel, but I would stay there again.

Posted by on Oct 19, 2021

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5 out of 5
Nice place

Posted by on Sep 6, 2021

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5 out of 5

Posted by on Jul 29, 2021

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5 out of 5

Posted by on Jun 23, 2021

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5 out of 5
This hotel was very reasonably priced, clean and close to things we wanted to do while in Memphis.

Posted by on May 24, 2021

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3 out of 5
Hotel is quite old. Furniture, beds, appliances are all ancient. My bed was so bad all I could do is lay there and say to myself it’s only one night. Tried speaking to night lady at desk and she seemed on some other planet. I gave up. I don’t recommend this hotel at all. Even at that price. My bed linens were horrible also.

Posted by on May 14, 2021

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5 out of 5

Posted by on Dec 12, 2020

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5 out of 5
We just needed an overnight stay and the hotel was clean, quiet and safe feeling. The room was immaculate and staff pleasant. The only cautionary note is that for some reason the actual bed is very high so if you are under 5'6" you might need to request a step to get in. REALLY! When I commented on the bed situations the next day, I was advised the management had step aids for short people.

Posted by , from St. Louis, MO on Sep 9, 2020

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4 out of 5
For the discount I got, no complaints room was clean and comfortable. Close with 5-10 mins from the places we were going to visit during our stay.

Posted by , from Fort Wayne on Jun 20, 2020

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About the Best Western Plus Gen X Inn

Location 1177 Madison Avenue, Memphis, TN 38104

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served. The business-friendly Best Western Plus Gen X Inn also features a fitness center, complimentary newspapers in the lobby, and discounted use of a nearby fitness facility. Self parking is free. This Memphis hotel is smoke free.

  • 32 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Memphis Central Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western Gen X
  • Best Western Gen X Inn
  • Best Western Plus Gen X
  • Best Western Plus Gen X Inn
  • Best Western Plus Gen X Inn Memphis
  • Best Western Plus Gen X Memphis
  • Gen X Inn
  • Inn X
  • X Inn
  • Best Western Gen x Hotel Memphis
  • Gen x Memphis
  • Gen x Hotel
  • Best Plus Gen X Memphis
  • Best Western Plus Gen X Inn Hotel
  • Best Western Plus Gen X Inn Memphis
  • Best Western Plus Gen X Inn Hotel Memphis
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.