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Best Western Plus Gen X Inn

2.5 star property
Hotel near Beale Street in Memphis

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Beale Street
    ‪17 min walk‬
  • FedExForum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Memphis

Midtown stay.Your stay at this Midtown hotel places you within 2 miles (3 km) of Beale Street and FedExForum. Mississippi Boulevard Christian Church and University Health Center are also within half a mile (1 km).

What's nearby

  • Beale Street - 17 min walk - 0.9 miles
  • FedExForum - 3 min drive - 1.8 miles
  • Peabody Ducks - 3 min drive - 2.0 miles
  • Bass Pro Shops at the Pyramid - 3 min drive - 2.5 miles
  • Memphis Zoo - 4 min drive - 2.2 miles

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Church's Chicken - ‬15 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Los Comales Mexican Bar & Grill - ‬6 min walk
  • ‪Tops Bar-B-Q - ‬7 min walk

About this property

Best Western Plus Gen X Inn

Hotel near Beale Street in Memphis
Free breakfast is served. Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gen X Inn. Free self parking is available.

This Memphis hotel is smoke free.

  • 32 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Frequently asked questions

How close is Best Western Plus Gen X Inn to the airport?

Best Western Plus Gen X Inn is 10.4 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Gen X Inn?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Gen X Inn on Sep 14, 2025 start from $87.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Gen X Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Gen X Inn.

Does Best Western Plus Gen X Inn offer free breakfast?

Yes, Best Western Plus Gen X Inn offers free breakfast.

Is there a casino at Best Western Plus Gen X Inn?

No, there is no casino at this hotel, but Southland Casino Racing (11-min drive) is nearby.

What time is check-in at Best Western Plus Gen X Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Gen X Inn?

This hotel offers free self parking.

Does Best Western Plus Gen X Inn have a pool?

Best Western Plus Gen X Inn does not have a pool.

Does Best Western Plus Gen X Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Gen X Inn to downtown Memphis?

Best Western Plus Gen X Inn is 1.7 mi away from Memphis.

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious rooms

I love a good Best Western stay because the rooms are always clean, the building is generally quiet, and the breakfast is good. This was no exception. The room was bigger than I expected, and super clean. Plenty of outlets and the staff was super friendly and fast. I'm only giving 4 stars instead of 5 because the toilet handle slipped off the chain a few hours before check out and I couldn't get it back on, but I'm sure if I had mentioned it, it would have been fixed quickly. Overall, I highly recommend. The neighborhood might give you pause, and maybe the outside could use some sprucing up, but this is a good hotel, and the omelets were on point.
Stayed 2 nights in Jun 2025

8/10 Good

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

RASHEENA

Traveled with family
Liked: Cleanliness, staff & service, amenities
The best aspect of my stay was the staff, especially TJ. From check-in to check-out, TJ was extremely helpful. He was able to answer any questions we had about the area, places to dine and things to do during our stay. Any issue's we had in our room, TJ was able to correct and did so with a pleasant attitude and a smile.
Stayed 4 nights in Apr 2025

8/10 Good

Claire

Traveled with group
Liked: Amenities
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Stayed 2 nights in May 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property in did not stay I left for another property I just didn't feel safe. Whole parking lot fence topped white
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was out dated the table and chair were old and rusted the toilet ran throughout the night none of the sockets next to the beds work. I called down to the front desk and was told that there is no maintenance guy on the property and they wouldn’t be able to fix the issue until Tuesday the nerve of them to ask for $100 incidental deposit on a room where they have people outside begging for change.
Stayed 1 night in May 2025

2/10 Terrible

Robin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was pretty junky.. had no real experience, the bed smelled (sheets).. we did not stay for breakfast. We left as soon as we woke.
Stayed 1 night in May 2025

6/10 Okay

Connie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is surrounded by a fence with razor wire. It is very close to Minglewood Hall. Uber is definitely the way to go even though it is within walking distance as it is an unsafe area. The room was decent and the bed was comfortable for 1 night. Would stay again if seeing a concert at Minglewood Hall.
Stayed 1 night in May 2025

10/10 Excellent

Candace, Tiptonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and quiet. Bed was comfy!Receptionist Deborah was nice, friendly and professional.
Stayed 1 night in May 2025

6/10 Okay

Penny

Traveled with partner
Liked: Amenities
Our room was not ready after 3 pm. The pictures of property were not accurate. Although there was a fence around property it did not feel safe because it was downtown. Once we got into a room the room was clean and up to date. We would not stay here again due to location.
Stayed 1 night in May 2025

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & hot breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Kylee

Liked: Cleanliness
Good location, hotel was clean, staff was helpful! would stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Nice clean place. Helpful staff
Stayed 3 nights in May 2025

4/10 Poor

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Desk lady was very nice but our room wasn’t even ready by 5:30. Razor wire around the hotel
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry accommodating super nice
Stayed 1 night in May 2025

10/10 Excellent

Wendi

Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly hotel clean to be in downtown Memphis.. I felt very safe and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

esam, Colleyville

Business traveler
Disliked: Cleanliness
bathroom was not clean breakfast food was no good
Stayed 1 night in Apr 2025

8/10 Good

Yvette

Stayed 1 night in Apr 2025

8/10 Good

Fannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, don’t clean everyday. The commodes are like a daycare for kids. Very uncomfortable trying to sit down use toilet you flopped because they’re so low. The trash built up very high but other than that it was a great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cessely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thank you to the lady that did the cooking
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked place last minute was good
Stayed 2 nights in Apr 2025