Your stay at this Zona Dorada hotel places you within 3 miles (5 km) of Cerritos Beach and Mazatlan Aquarium. Also, Playa Brujas is within half a mile (1 km) and Islands and Protected Areas of the Gulf of California is within 2 miles (3 km).
Onsite dining, 4 outdoor pools
4 outdoor pools, 3 restaurants, and a poolside bar are among this hotel's featured amenities. Traveling on business? Take advantage of the 2 conference rooms, business center, and free valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
Free WiFi, plasma TVs
In addition to plasma TVs with cable channels, the 281 guestrooms offer free WiFi and balconies or patios. Other amenities include minibars, room service, and premium bedding. Housekeeping is available on request.
Dec 24, 2019 by the local hotels management team
Thank you for taking the time to leave your comments, we are sorry for the inconvenience, however, we provide a brochure with our basic information such as location, services, etc. during check in and also have a call center available to answer all your questions. We hope to have the chance of looking after you again soon. Regards
Oct 10, 2019 by the local hotels management team
Our appreciation for your great comments, we will be joyously waiting to look after you again. Thank you for allowing us to be part of your first experience in Mazatlan and making it a memorable one. See you soon! Regards
Jun 25, 2019 by the local hotels management team
Thank you for your comments and rating. It has been a pleasure looking after you and hope to have the chance to do it again soon. Regards
Jun 11, 2019 by the local hotels equipo administrativo
Es muy amable en dedicarnos su tiempo al calificarnos. Esperamos contar de nuevo con su preferencia y tener la oportunidad de atenderle. Saludos
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Mazatlan hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
DoubleTree by Hilton Mazatlan offers 281 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Mazatlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The hotel hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.