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4.3 out of 5

"2 infinity pools and 2 wadding pools. Plenty of loungers available. Direct beach access. Staff is incredible and the food is good too. Asked for no c ... " More

By a verified traveler on Wed 28 Oct 2020

Hotel Description

4-star beachfront hotel near Cerritos Beach

Beachfront retreat

Your stay at this Zona Dorada hotel places you within 3 miles (5 km) of Cerritos Beach and Mazatlan Aquarium. Also, Playa Brujas is within half a mile (1 km) and Islands and Protected Areas of the Gulf of California is within 2 miles (3 km).

Onsite dining, 4 outdoor pools

4 outdoor pools, 3 restaurants, and a poolside bar are among this hotel's featured amenities. Traveling on business? Take advantage of the 2 conference rooms, business center, and free valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 281 guestrooms offer free WiFi and balconies or patios. Other amenities include minibars, room service, and premium bedding. Housekeeping is available on request.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$69* Per night/room Jun 7 - Jun 8

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Mazatlan ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Mazatlan

Everyone (4) Couples (2) Family (2)
4 out of 5
2 infinity pools and 2 wadding pools. Plenty of loungers available. Direct beach access. Staff is incredible and the food is good too. Asked for no cleaning service during my 3 night stay but came back to someone servicing my room. The bath tub is ridiculously high with no step to get into it and the handicapped/security bar was loose...without exaggerating at least 40" tall. The water pools on the bathroom floor unless you create a dam on both ends to keep it on the platform where the tub sits. Poor design and frankly a safety issue.

Posted by , from Los Angeles on Oct 28, 2020

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5 out of 5
cleanliness, friendly staff, great beds and pillows, spacious rooms, ocean view balconies.

Posted by , from puerto vallarta on Mar 6, 2020

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4 out of 5
no information in the book about the property. I didn't find out that they had a gym until the last night. :(

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 24, 2019 by the local hotels management team

Thank you for taking the time to leave your comments, we are sorry for the inconvenience, however, we provide a brochure with our basic information such as location, services, etc. during check in and also have a call center available to answer all your questions. We hope to have the chance of looking after you again soon. Regards

5 out of 5
This was our first trip to Mazatlan and already booking our next one with thelocal hotel!! It was an amazing experience and we HIGHLY recommend this hotel. Beautiful establishment and so happy we chose this location to stay. FIVE STAR!!!!!

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 10, 2019 by the local hotels management team

Our appreciation for your great comments, we will be joyously waiting to look after you again. Thank you for allowing us to be part of your first experience in Mazatlan and making it a memorable one. See you soon! Regards

4 out of 5
Our stay in the Local Hotel was amazing. The staff were very attentive and very knowledgeable. Our room was very clean. The breakfast buffet was super good enjoyed it a lot. The view from our room was amazing

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by the local hotels management team

Thank you for your comments and rating. It has been a pleasure looking after you and hope to have the chance to do it again soon. Regards

4 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by the local hotels equipo administrativo

Es muy amable en dedicarnos su tiempo al calificarnos. Esperamos contar de nuevo con su preferencia y tener la oportunidad de atenderle. Saludos

Property Features

DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Mazatlan hotel.

  • 1 building
  • 281 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: General Rafael Buelna Intl. Airport (MZT) (35 km / 21.7 mi)
  • Parking: Free valet parking

Room Amenities

DoubleTree by Hilton Mazatlan offers 281 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Mazatlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Private balcony or patio
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

DoubleTree by Hilton Mazatlan has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 280 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • thelocal Hotels Mazatlan Hotel
  • thelocal Hotels Hotel
  • thelocal Hotels
  • thelocal Hotels Mazatlan
  • DoubleTree by Hilton Mazatlan Hotel
  • DoubleTree by Hilton Mazatlan Mazatlan
  • DoubleTree by Hilton Mazatlan Hotel Mazatlan

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.