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Sunvivia by Fiesta Americana Mazatlan

4.0 star property
4-star beachfront hotel near Cerritos Beach

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Photo gallery for Sunvivia by Fiesta Americana Mazatlan

2 outdoor pools, pool umbrellas, sun loungers
Banquet hall
Gym
Banquet hall
Junior Suite, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Double Beds, Oceanfront

  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 2 Double Beds, Ocean View

Luxury Suite, 2 Double Beds, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Suite, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Brujas and Punta Camaron Beach. The Mazatlan Malecón and Sea Shell City Museum are also within 2 miles (3 km).

What's nearby

  • Playa Brujas - 5 min walk - 0.3 miles
  • Punta Camaron Beach - 10 min walk - 0.6 miles
  • Sea Shell City Museum - 12 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 16 min walk - 0.9 miles
  • The Mazatlan Malecón - 2 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Gus Gus - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Bar El LOBY - ‬3 min walk
  • ‪La Vaca Argentina - ‬5 min walk

About this property

Sunvivia by Fiesta Americana Mazatlan

4-star beachfront hotel near Cerritos Beach
Sunvivia by Fiesta Americana Mazatlan offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Sunvivia by Fiesta Americana Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mazatlán hotel is smoke free.

  • 189 guestrooms or units
  • 16 levels
  • 4 buildings
  • Meeting rooms
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunvivia by Fiesta Americana Mazatlan offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (USD 50 per day)
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunvivia by Fiesta Americana Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

How close is Sunvivia by Fiesta Americana Mazatlan to the airport?

Sunvivia by Fiesta Americana Mazatlan is 22.1 mi (32-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Sunvivia by Fiesta Americana Mazatlan have an airport shuttle?

Airport shuttle services are not available at Sunvivia by Fiesta Americana Mazatlan.

How close is Sunvivia by Fiesta Americana Mazatlan to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sunvivia by Fiesta Americana Mazatlan offer free breakfast?

Sunvivia by Fiesta Americana Mazatlan does not offer free breakfast.

Is there a casino at Sunvivia by Fiesta Americana Mazatlan?

No, there is no casino at this hotel, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Sunvivia by Fiesta Americana Mazatlan?

Check-in begins at 3 PM.

Is there free parking at Sunvivia by Fiesta Americana Mazatlan?

This hotel offers free valet parking. Self parking is available for USD 50 per day.

Does Sunvivia by Fiesta Americana Mazatlan have a pool?

Sunvivia by Fiesta Americana Mazatlan features 2 outdoor pools.

Does Sunvivia by Fiesta Americana Mazatlan have a restaurant?

Sunvivia by Fiesta Americana Mazatlan is home to Papagayo Restaurant, which features Regional cuisine and a beachfront location.

Does Sunvivia by Fiesta Americana Mazatlan have a spa?

This hotel has a spa, which features massages.

How close is Sunvivia by Fiesta Americana Mazatlan to downtown Mazatlán?

Sunvivia by Fiesta Americana Mazatlan is 0.7 mi away from El Encanto.

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness
Beach restaurant was closed, being remodeled. No notice before arrival. Tower being remodeled.
Stayed 7 nights in Oct 2025

2/10 Terrible

Esilda Maribel

Stayed 1 night in Nov 2025

6/10 Okay

Daniel, ATGLEN

Stayed 1 night in Oct 2025

8/10 Good

Raquel, ATGLEN

Traveled with family
Liked: Cleanliness, amenities
Part of our party was disturbed by construction noise and certain areas of hotel were unavailable due to construction. Also, the restaurant defaulted the credit card charges to dollars rather than pesos (and charged a 5% conversion fee)
Stayed 4 nights in Oct 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Angel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruth

Stayed 4 nights in Sep 2025

10/10 Excellent

NESTOR

Traveled with family and small children
Liked: Amenities
Great ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafaela

Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

4/10 Poor

julio

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

KARINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

4/10 Poor

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charge you 1 thousand pesos for each additional person that stays in the room and also 50 pesos per day to park your car half a block away from the hotel and is not mention when you reserve online if you loose any cards parking or door car you will be charged I would gladly pay but is not mentioned
Stayed 2 nights in Jun 2025