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The Inn At Mazatlan

3.5 star property
3.5-star beachfront hotel with 2 outdoor pools

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Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
In-room safe, blackout drapes, iron/ironing board, free WiFi
2 outdoor pools, pool umbrellas, sun loungers
Lobby
Couples treatment rooms, sauna, body treatments, mud baths, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Breakfast available

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪16 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 667 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Suite, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • 635 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Street View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Side Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard with Partial Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite Junior with Sea View

  • 807 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Classic with Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sleeps 6

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About the neighborhood

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Brujas and Punta Camaron Beach. Islas de Mazatlan Ecological Reserve and Islands and Protected Areas of the Gulf of California are also within 2 miles (3 km).

What's nearby

  • Playa Brujas - 5 min walk - 0.3 miles
  • Punta Camaron Beach - 10 min walk - 0.6 miles
  • Sea Shell City Museum - 12 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 16 min walk - 0.9 miles
  • The Mazatlan Malecón - 2 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪señor frogs - ‬4 min walk

About this property

The Inn At Mazatlan

3.5-star beachfront hotel with 2 outdoor pools
As a guest of The Inn At Mazatlan, you'll find 2 outdoor swimming pools and 5 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at The Inn At Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 177 guestrooms or units
  • 16 levels
  • 4 buildings
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 337 to 455 for adults and MXN 169 to 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Inn At Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 337 to 455 for adults, and MXN 169 to 225 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

How close is The Inn At Mazatlan to the airport?

The Inn At Mazatlan is 16.6 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does The Inn At Mazatlan have an airport shuttle?

Airport shuttle services are not available at The Inn At Mazatlan.

How close is The Inn At Mazatlan to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Inn At Mazatlan offer free breakfast?

Free breakfast isn’t offered at The Inn At Mazatlan, but full breakfast is offered for a fee of between MXN 337 and 455 for adults, MXN 169 and 225 for children. It's available every day from 7:30 AM to noon.

Is there a casino at The Inn At Mazatlan?

No, there is no casino at this hotel, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at The Inn At Mazatlan?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at The Inn At Mazatlan?

This hotel offers free valet parking. Self parking is available for MXN 50 per day.

Does The Inn At Mazatlan have a pool?

The Inn At Mazatlan features 2 outdoor pools.

Does The Inn At Mazatlan have a restaurant?

The Inn At Mazatlan is home to Papagayo Restaurant, which features Regional cuisine and a beachfront location.

Does The Inn At Mazatlan have a spa?

Pamper yourself with a day at Paradise Spa, where you can enjoy body treatments, mani/pedis, and body scrubs.

How close is The Inn At Mazatlan to downtown Mazatlán?

The Inn At Mazatlan is 0.7 mi away from El Encanto.

The Inn At Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1014 reviews
Rating 8 - Good. 261 out of 1014 reviews
Rating 6 - Okay. 132 out of 1014 reviews
Rating 4 - Poor. 66 out of 1014 reviews
Rating 2 - Terrible. 61 out of 1014 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KARINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

4/10 Poor

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charge you 1 thousand pesos for each additional person that stays in the room and also 50 pesos per day to park your car half a block away from the hotel and is not mention when you reserve online if you loose any cards parking or door car you will be charged I would gladly pay but is not mentioned
Stayed 2 nights in Jun 2025

8/10 Good

BEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Federico Ernesto

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar Raul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
When I made my reservation I reserved Ocean Front view, I did not get the the room I reserved I had ocean view to the pool not Front view, I asked the front desk and the person said I should’ve reserved the Inca building that’s not offered on the room listed on Expedia room also had access to the Main Street was very loud, the hotel is in a real nice spot walking distance to a lot of restaurants and coffee shops other than than we had a great time.
This was not what I reserved, there was another building ocean front.
Stayed 7 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older hotel and certainly dated, but clean, great service, location
Stayed 10 nights in May 2025

10/10 Excellent

Rafaela

Stayed 1 night in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We felt very safe. The food was very good. resort is in front of a Starbucks, Rico’s cafe and Oxxo. The resort was always clean. Security sits out all night to make sure no one walks onto property. Beautiful views! Inexpensive laundry service-you drop off your clothes in the morning before 11 and they have it ready around 5pm.
Stayed 6 nights in May 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

The Inn at Mazatlan hotel

Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.
Stayed 2 nights in Apr 2025

10/10 Excellent

patricia elena salazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

jesus

Stayed 2 nights in Apr 2025