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"They made things easy to enjoy sitting and enjoying yourself with poolside service and also allowing you to keep a tab on your room. " More

By a verified traveler on Sun 11 Feb 2018

Hotel Description

3.5-star beach resort near Playa Norte

Seaside stay

Your stay at this Zona Dorada resort places you within 3 miles (5 km) of Playa Norte and Mazatlan Aquarium. Playa Brujas and Punta Camaron Beach are also within half a mile (1 km).

Fun at the beach

This resort features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the fitness center and perks like free WiFi.

Free WiFi, Smart TVs

The 125 guestrooms offer free WiFi, room service, and Smart TVs. Down comforters, free bottled water, and in-room massages are also available.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Two Bedroom Suite

Bed Count 4 Full Beds Maximum Occupancy 8 Max

One bedroom Suite Deluxe (Suite Tajin)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Villas Resort ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Villas Resort

Everyone (2)
4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 29, 2019 by hotel royal villas

Agradecemos infinitamente la oportunidad que nos brindó al hospedarse en nuestro hotel y agradecemos su participación y la puntuación que nos brinda 4 de 5 puntos, los cuales seguiremos trabajando para que su puntuación llegue a ser la mas alta, superando sus expectativas de hospedaje ofreciéndole el mejor servicio! Saludos cordiales.

4 out of 5

Nice hotel on the beach

They made things easy to enjoy sitting and enjoying yourself with poolside service and also allowing you to keep a tab on your room.

Posted by , from Maplewood, Minnesota on Feb 11, 2018

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4 out of 5

Nice ocean view, small for a resort, nice, need more attention in the pool, good location, clean nice beach.

Pros: Close restaurants, Free Internet
Cons: internet not too good
This hotel has a good ocean view from the balcony, apparently every room has an ocean view too. The reception is also clean and is a rustic yet modern style, looks nice. The bellboys have excellent customer service starting with the entry and showing everything in the room to the exit as getting you a taxi/pulmonia or guarding your luggage for the day if you are not leaving town after checking out. The room was always very clean, good temperature, every thing works, well in my case except the phone. The room in my opinion was very comfortable even to stay all day swimming and in your room. The pool area is nice yet small. During a not peak season you will have more than enough space though. It has a small water slide, and plenty of those beach chairs and umbrellas. Has a small Jacuzzi for maximum 4 to 6 people. Pool is also temperature regulated. There are two things I did not like about it. One is that you cannot use the beach chairs on the sand, it is only next to the pool; you do get an perfect ocean view, but not on the part of the beach just from the hotel. It has an elevated part from the sand because the tides are high, and they do not have those chairs on the sand. Second thing was that in the pool, the waiters seemed to be very helpful if ordering, but I saw a little girl, about 2 or 3 years old who threw up outside of the pool where people put their drinks, almost in the water, and the parent just left it there and left. I told the waiters who were the only ones I saw around, if they would tell someone to come clean it up. The waiter said yes, went back to the bar. I was there going between the beach and the pool for the next 5 hours of the evening, and that throw up was never cleaned. This was the night before I left, so I do not know if they cleaned it that night. I did not try the restaurants or bar, but I did see that the prices of the bar are not too expensive and they have many different drinks and beers, and good looking food. Has free internet in room but you have to put the user name and password every time you connect, it cannot be remembered on the devices because of their system. Hotel is close to Oxxo's, bars, banks, and mini stores with beer. Overall I think this hotel is nice, calm, and comfortable, but it is too small for a resort and needs more attention in the pool area. I would recommend it.

Posted by , from Laredo, TX, USA on Apr 25, 2012

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5 out of 5

comfortable place to stay!

Pros: Free breakfast, Close restaurants, Free Internet
I found this resort outstanding! EVERYONE who worked there was kind and exceptional in every way and truly felt like good friends by the end of our visit. It was a smaller resort and had interesting architecture and we truly loved it!The rooms were very nice and the maid was great. Make sure you have a room facing the ocean because it was a beautiful view and the sound of the ocean is pleasant at night. The food was consistently good; not much to complain about.There is a great restaurant across the street called "restaurant el chilito" that was nice to go to; Alvero, the man who worked there, quickly became our friend and offered cheap excursion options compared to the ones at the resort.

Posted by , from winnipeg manitoba on Dec 21, 2011

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5 out of 5

Best Trip to Mazatlan Yet

Pros: Close restaurants, Free Internet, Quiet
Our family has stayed at Royal Villas before. We usually choose between this hotel and another based on price. This trip we found an out of this world deal. We never purchase "all inclusive" deals, but this one was priced what we normally pay for a European Plan. The hotel staff told us it was something new they offered, and we honestly could not be happier. Meals were good and super convenient. Many times we asked if something was offered that we didn't see on any menus, and they happily accomodated us. What makes our trip here so wonderful now is the staff. After coming here repeatedly the staff remembers us. They treat us so wonderfully and we truly enjoy returning the following year to see the people. The room was nice and had everything we needed. The biggest complaint was the mattress. Overall it was our best vacation to date!

Posted by , from Englewood, CO on Apr 17, 2011

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5 out of 5

Recommend

The staff and service at Royal Villas is outstanding. I have stayed here 5 times and am remembered when I return. The mattresses are a bit hard but they will put an eggcrate on them that works really well. The pool area is right next to the beach so you can listen to the waves while relaxing by the pool. The rooms are spacious and great for families.

Posted by on Oct 30, 2010

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4 out of 5

Friendly staff

Very helpful staff, very accommodating. Good location. Rooms need some updating but very clean. Will stay again next year.

Posted by on Mar 2, 2010

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5 out of 5

Royal Villas is a Fantastic Hotel!

Just got back from the Royal Villas. The facilities are first rate, when you walk in you feel the ocean breeze blowing past the pool and through the lobby. The waiters at the outdoor restaurant by the pool and the bar are fantastic, they remember your name from previous trips and are always ready with a cold margarita or cerveza. The rooms are wonderful, all with balconies overlooking the ocean. The two room suites have huge balconies, you could have 10 people out there sunbathing if you wanted! You can arrange sailing, scuba diving, parasailing, kayaking right at the front of the beach by the pool through the staff, as well as fishing or golf! The Royal Villas owners also happen to own a Tequila Factory that makes the smoothest Tequila I've had anywhere. Plan on spending a day out there (30 minutes from town), you can also do their Canopy (a 9 station zip line), as well as a 2 hour ATV ride near the town of La Noria - a great experience you don't get in most resort towns in Mexico like Puerta Vallarta or Cabo! The housekeeping crew is first rate, and the staff will assist you in planning any activity you like. You also are a short Pulmonilla ride from Old Mazatlan where they have restored the downtown square with fine restaurants and an outdoor pavilion. Highly recommended!

Posted by on Feb 26, 2010

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3 out of 5

Ver Friendly staff-however-------

The staff is very friendly. However------the restaurant is awful. Would recommend that you eat elsewhere. Cruise ship people come 3 times per week and the staff cater to them and not to the hotel guests. Umbrellas are broken and very hard to get one. The pool is nice and located right next to the ocean. It is close to shopping and other restaurants so can easily walk to them. Or take a pulmonia got a nominal fee. I would stay again because of the location.

Posted by on Nov 26, 2009

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1 out of 5

HUGE Disapointment

The service was horrible, some staff were friendly, but most were not helpful and some were down right rude. The room was ok, but I would never stay here again.

Posted by on Feb 27, 2009

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Property Features

Royal Villas Resort offers its guests an outdoor pool, a children's pool, a spa tub, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A fitness center, spa services, and a terrace are also featured at the family-friendly Royal Villas Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Mazatlan resort is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: General Rafael Buelna Intl. Airport (MZT) (25.3 km / 15.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Royal Villas Resort offers 125 accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch Smart televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mazatlan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Movies for purchase
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Hacienda de la Flor - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Royal Villas Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Villas
  • Royal Villas Mazatlan
  • Royal Villas Resort
  • Royal Villas Resort Mazatlan
  • Villas Royal
  • Royal Hotel Mazatlan
  • Royal Villas Hotel Mazatlan
  • Royal Resort Mazatlan
  • Royal Resort Mazatlan
  • Royal Hotel Mazatlan
  • Royal Villas Resort Resort
  • Royal Villas Resort Mazatlan
  • Royal Villas Resort Resort Mazatlan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.