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Hotel Description

3.5-star beachfront hotel near Cerritos Beach

On the beach

A stay at this Marina Mazatlan hotel places you within half a mile (1 km) of Cerritos Beach and 2 miles (3 km) of Mazatlan International Center. Witches Beach and Marina Mazatlan Golf Course are also within 3 miles (5 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the fitness center and perks like free self parking and free WiFi. A poolside bar, a 24-hour front desk, and a bar/lounge are also provided.

Free WiFi, flat-screen TVs

Along with free WiFi, the 90 guestrooms offer room service and flat-screen TVs. Other amenities include rainfall showerheads, coffee/tea makers, and free local calls. Change of towels is available on request.

Deluxe Room Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 17 - Aug 18

Royal Family Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premier Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Super Saver - Non refundable

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Ocean View 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Park Royal Beach Mazatlán ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Royal Beach Mazatlán

Couples (1) Family (3)
1 out of 5
Will not recommend this hotel at all. Staff are so rude, they open room door randomly “to check if someone is in there” other words no privacy at all.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 13, 2021 by Park Royal Mazatlán

Dear guest: We appreciate your comments about your recent experience at Hotel Park Royal Mazatlán. We apologize for any inconvenience you had during your stay. Your suggestions and recommendations are always welcome and help us provide you with a better service. We hope to have the opportunity to serve you again and exceed your expectations. Sincerely: General Manager Park Royal Mazatlán

2 out of 5
They was long black hair all over are floor , house keeping I was not impressed with. One day we stayed in totally fine with them not cleaning our room. The next morning she seen us leave our room at 9 AM came back around three our room was still not clean and she didn’t Want to bother us so today’s our room was not cleaned

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by General Manager

Dear Guest: First of all, we would like to thank you for choosing Park Royal Mazatlán as host of your recent holidays. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services. Please accept our most sincere apologies for the unfortunate situation experienced during your stay. We are working on this issues for these inconveniences not to take place again. We would be pleased to welcome you again to demonstrate the improvements achieved. Regards Juan Manuel Ramirez General Manager

Property Features

Park Royal Beach Mazatlán offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Park Royal Beach Mazatlán. Self parking is free. This 3.5-star Mazatlan hotel is smoke free.

  • 90 guestrooms or units
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: General Rafael Buelna Intl. Airport (MZT) (33.7 km / 21 mi)
  • Parking: Free self parking

Room Amenities

Park Royal Beach Mazatlán offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mazatlan hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Park Royal Beach Mazatlán

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Intertek Cristal (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 272 and MXN 300 for adults, MXN 272 and MXN 300 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Royal Mazatlán Hotel
  • Park Royal Mazatlán Hotel Mazatlan
  • Park Royal Mazatlán Mazatlan
  • Park Royal Beach Resort Mazatlán Mazatlan
  • Park Royal Beach Mazatlán Mazatlan
  • Park Royal Mazatlán
  • Park Royal Mazatlan Hotel
  • Park Royal Mazatlan Mazatlan
  • Park Royal Mazatlan Mazatlan
  • Park Royal Mazatlan Hotel Mazatlan
  • Park Royal Homestay Mazatlán
  • Park Royal Beach Resort Mazatlán
  • Park Royal Mazatlan
  • Park Royal Mazatlan Mazatlan
  • Park Royal Homestay Mazatlan
  • Park Royal Beach Mazatlán Hotel
  • Park Royal Beach Mazatlán Mazatlan
  • Park Royal Beach Mazatlán Hotel Mazatlan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.