This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
The Hotel Nikko SF is the best place in the city to stay. The staff is so civilized and kind, and the property is gorgeous. They have an amazing little dog named Buster, who they call “Canine Operating Officer.” Seeing Buster is the highlight of any trip. The gym, pool and spa are amazing and so is the restaurant. Highest Possible recommendation.
2 1/2-hour wait in line for check-in was the most ridiculous thing I have ever encountered. We missed our NYE dinner that was already prepaid. We were out 200.00!!!!! since our dinner start time was 6pm. They did bring us water and champagne while in line which I thought was a kind gesture. But literally a 2 1/2 -hour wait in a line of over 100 people. We arrived at 4 thinking we would avoid the 3 pm check in rush, and didnt get into our room until almost 7pm. My cousin staying at the same Hotel arrived at 2pm hoping to get early check in as she also did not get ready in advance since we had formal attire to change into, and needed to get ready. she also had the same wait time for check in, 2 hours wait in line. The hotel iyself is great and I would stay again, but I really feel the hotel needs to make it up to all the people whos plans were ruined and out money, for thier unprepared staff.
You shouldn't get a room on the courtyard side if you're trying to get to sleep at a reasonable time. Had kids yelling/screeching until 12:30 a.m. Plus, people playing shuffleboard until 12:30 a.m. plus making a lot of noise smacking the pucks, etc. I advised the hotel that they should lock up the shuffleboard equipment at 11:00 p.m. to eliminate the problem. Everything else at the hotel was fine.
3 weeks ago by A verified traveler from Eureka, CA
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.