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"Good customer service pet friendly and clean " More

By a verified traveler on Sun 23 Oct 2022

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Hotel Description

Enjoy free breakfast at this Martinez hotel

In Martinez

Stay at this Martinez hotel and you'll be within half a mile (1 km) of VA Martinez and 2 miles (3 km) of John Muir National Historic Site. Also, Contra Costa Regional Medical Center is within 2 miles (3 km) and California Grand Casino is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Mar 30 - Mar 31

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western John Muir Inn ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western John Muir Inn

Everyone (11) Couples (6) Family (4)
5 out of 5

Posted by , from Queen Creek on Nov 18, 2023

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5 out of 5
Good customer service pet friendly and clean

Posted by on Oct 23, 2022

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4 out of 5
The breakfast had a lot of options. This property is kid and pet friendly. Covid has made it hard to keep up on property actual structural fixes need to happe.

Posted by on Aug 1, 2022

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3 out of 5
It is old an the TV remote doesn’t change channels. The room had one towel only for two guest, no wash clothes, no small towels or bath mat.

Posted by , from ROSEBURG on Feb 4, 2022

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5 out of 5

Posted by on Nov 15, 2021

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4 out of 5

Posted by on Sep 19, 2021

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4 out of 5
our room smelled funny.

Posted by on Sep 2, 2021

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1 out of 5
When I first checked in there was a pleasant older lady that checked me in . She was very friendly and informative. The next day my experience with the staff was terrible.The staff was very unprofessional. After housekeeping cleaned my room ,they left only one wash cloth. My family could not do any thing with one washcloth. When I ask housekeeping for extra towels they said they did not have any and laughed. I went to the front desk and they seemed to not care about the issue as well. I went back to my room not even 3 minutes later I received towels. Not sure why I could not receive before.I travel often and this is the worst experience I ever received.

Posted by on Aug 8, 2021

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4 out of 5

Posted by on Jun 20, 2021

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1 out of 5
Staff not being helpful and really bad costumer service not looking to use this facility ever again

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 22, 2021 by Faviola Salazar

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will be sharing your comment with our staff to go ahead and improve the inconvenience you experienced. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Faviola Salazar FDM

About the Best Western John Muir Inn

Location 445 Muir Station Rd, Martinez, CA 94553

Property Features

Best Western John Muir Inn offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western John Muir Inn. Free self parking is available. Smoking is allowed in designated areas at this Martinez hotel.

  • 115 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 517 sq ft of conference space
  • 48 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Martinez Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western John Muir Inn offers 115 accommodations with safes and complimentary bottled water. 42-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Martinez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western John Muir
  • Best Western John Muir Inn
  • Best Western Plus John Muir
  • Best Western John Muir Inn Martinez
  • Best Western Plus John Muir Inn Martinez
  • Best Western Plus John Muir Martinez
  • John Muir Best Western
  • John Muir Inn
  • Muir Inn
  • Best Western Martinez
  • Best Western John Muir Hotel Martinez
  • Martinez Best Western
  • Best Western John Muir Martinez
  • Best John Muir Martinez
  • Best Western John Muir Inn Hotel
  • Best Western John Muir Inn Martinez
  • Best Western John Muir Inn Hotel Martinez

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.