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"As other reviewers had noted, the location was great in central Madrid next to Gran Via. It is steps away from the Metro stop. Many places to shop and ... " More

By PNWesterner, from Seattle, WA on Mon 30 Jul 2012

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Hotel Description

3-star hotel near Gran Via Street

City center stay

You'll be steps from Gran Via Street and within a 10-minute walk of Lope de Vega Theatre with a stay at this Madrid Centro hotel. Also, Plaza Mayor is within half a mile (1 km) and Thyssen-Bornemisza National Museum is within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

Free Internet, Smart TVs

The 53 guestrooms offer free WiFi and free wired Internet, Smart TVs with digital channels, and minibars. Other amenities include room service, hair dryers, and laptop-compatible safes.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 8 - Nov 9

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Small Bunk Bed Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

Petit Palace Tres Cruces ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Petit Palace Tres Cruces

4 out of 5

As advertised

Pros: Close restaurants, Free Internet
As other reviewers had noted, the location was great in central Madrid next to Gran Via. It is steps away from the Metro stop. Many places to shop and eat. The hotel has wonderful staff very willing to help. The room has been updated with a modern bathroom and strong AC. I was able to store some of my food and drinks in the in room fridge.

Posted by , from Seattle, WA on Jul 30, 2012

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4 out of 5

Very good location. Breakfast was good.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Very good location. Very clean, Breakfast was good, Free internet. Personnel was very helpfull.

Posted by , from San Jose, Costa Rica on Jun 8, 2012

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4 out of 5

This hotel added to the true experience of Madrid.

Pros: Close restaurants, Free Internet, amazing charm
Cons: the alley by the hotel is messy every morning.
The PETIT PALACE TRES CRUCES CENTRO was just right for experiencing Madrid. The location is perfect for walking to main attractions, restaraunts, and transportation options (subway, trains, etc.). The nearby square was a perfect place to sit, drink tea, and observe the local entertainment. The staff at the hotel was supreme, with valuable information about what to see and what not to waste your time and money on. The rooms are small, and the environmental friendly system shuts off electricity when you leave the room. This is great, except all the food in the refrigerator warms while the room is vacant. In spite of those criticisms, I would not have stayed anywhere else.

Posted by , from Central Oregon on Nov 26, 2011

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4 out of 5

This hotel has an excellent location!

Pros: Close restaurants, Free Internet, Quiet
Cons: poor internet connection, helpful staff
Centrally located, this hotel is perfect for those travelling on a budget. The room was modern, small but comfortable. The cleanliness of the room and bathroom was remarkable. Even Though it is located in a very busy area of Madrid, you could not here anything from the room. The staff was very attentive and helpful. If you are on a business trip, do not count on their Internet access since the service is bad. Overall, I think it is a great hotel, clean, affordable, safe and well located. You will not be disappointed.

Posted by , from New York, NY, USA on Nov 15, 2011

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3 out of 5

great location but otherwise just average

Pros: Close restaurants, Free Internet, Quiet
Great location, right by Puerta del Sol and a metro stop. Next door was a really good veggie Spanish restaurant, Artemesia. The room was tiny with just enough room for a bunk bed (the lower one had an annoying tendency to try to fold up if you put your weight on the side by the wall). The bathroom was very spacious and modern with a three different ways to spray you. You could hear what was going out in the hallway really well but otherwise nice and quiet. The staff was very nice and friendly and helpful when I asked for recommendations for eateries. The card key lock was really problematic. I had to ask for help a couple times. It turned out you needed to ram the card into the slot and then immediately slam it down a couple more times before it would register. Still, overall a good value given the location if you don't care too much about the room itself.

Posted by on Oct 2, 2011

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About the Petit Palace Tres Cruces

Location C/Tres Cruces 6, Madrid, Madrid 28013

Property Features

Petit Palace Tres Cruces offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi and wired Internet. The business-friendly Petit Palace Tres Cruces also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 3-star Madrid hotel is smoke free.

  • 53 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.5 km / 1 mi)
  • Metro station: Gran Via Station (0.1 km / 0.1 mi)

Room Amenities

Petit Palace Tres Cruces offers 53 accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 7.5 for adults and EUR 7.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Petit Palace Tres Cruces
  • Petit Palace Tres Cruces Hotel
  • Petit Palace Tres Cruces Hotel Madrid
  • Petit Palace Tres Cruces Madrid
  • Petit Palace Tres Cruces Centro Hotel Madrid
  • Petit Palace Tres Cruces Hotel
  • Petit Palace Tres Cruces Madrid
  • Petit Palace Tres Cruces Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.