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4.8 out of 5

"Great location near to must see places. Great breakfast and staff. " More

By a verified traveler on Sun 17 Jun 2018

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Hotel Description

4-star hotel near Preciados Street

City center stay

A stay at this Madrid Centro hotel places you steps from Preciados Street and within a 5-minute walk of Gran Via Street. Puerta del Sol and Lope de Vega Theatre are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

Free Internet, Smart TVs

The 42 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. Smart TVs come with digital channels, and other amenities include room service and hair dryers.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$79* Per night/room Nov 7 - Nov 8

Attic Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Petit Palace Plaza del Carmen ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Petit Palace Plaza del Carmen

Everyone (4)
4 out of 5

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 9, 2020 by Noelia clemente

Many thanks for taking the time to rate your recent stay at the Petit Palace Plaza del Carmen. It is our pleasure you had such a fantastic experience with us. There is no better reward for us than your satisfaction. Thank you for choosing Petit Palace Plaza del Carmen. The whole team is looking forward to welcoming you back in your future visits to Madrid. Warmest regards.

5 out of 5
Great location near to must see places. Great breakfast and staff.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 20, 2018 by David Brañas

Dear guest, thank you very much for your valuable feedback and rating. We are very pleased to know that you have had a nice stay. It will be a pleasure to welcome you back! Best regards, David Brañas | Front Desk Manager

5 out of 5

Celebrated our 25th anniversary here!!

I am so happy to have chosen petit palace hotels in plaza del carmen, Madrid. This was our first time in Madrid and my husband and I were celebrating our 25th wedding anniversary. The whole staff at petite palace made us feel so special all the time, everyone was so friendly and helpful, the hotel is so beautiful and wonderfully cental to many shops and restaurants. I would highly recommend this wonderful establishment, please visit you will not be dissatisfied, from Mr and Mrs Giraldo.

Posted by , from miami, fl on Jul 15, 2017

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Comment from Hotel Management

Jul 21, 2017 by Irene Sanz, Front Desk Manager

Dear Mr. and Mrs. Gira, Thank you so much for your kind comments about your stay with us. We at Petit Palace are very concerned about making each stay unique and special, and occasions like a 25th anniversary are particularly worthy. All staff is always giving the best to make you feel at home, and it is a pleasure knowing that this time we overcame your expectations. I will personally transfer your impressions to all the departments. Should you come back to Madrid again, it would be a pleasure to welcome you back at Petit Palace Plaza del Carmen. Best Regards,

5 out of 5

Little Hotel with great potential.

Pros: I only used my bedroom, lobby and desk. Environment is nice and familiar.
Cons: Bathroom doors might be fixed for better enclosure.
Location: It is located close to Puerta del Sol. There are a lot of restaurants, bars and stores. Transportation is excellent in this zone.
Excellent location and polite staff. Clean and comfy.

Posted by , from Miami, FL on Jan 9, 2016

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Comment from Hotel Management

Jan 12, 2016 by Noelia Clemente

Dear Jose, Firstly I would like to thank you for choosing us, and for spending your time filling up our survey. It is really important for us, as it helps us to improve our service. We are glad that you enjoyed the city thanks to the wonderful location of the hotel close to the main attractions , restaurants .. We will communicate to all staff tyour satisfaction, we are working hard to get it It will be a pleasure to see you back in our Petit Palace Plaza del Carmen Best regards,

5 out of 5

no complaints

Pros: Close restaurants, Free Internet
good location near metro and well-appointed room for the money. staff was available 24 hr. able to store luggage until check-in.

Posted by , from Los Angeles on Jul 4, 2012

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Comment from Hotel Management

Nov 8, 2014 by

Dear Guest We work every day for this customer as more comfortable as possible.We are pleased that your stay was very placente thank you so much

5 out of 5

Good location, good hotel

Pros: location
This hotel is in an excellent location, right on the Plaza, near restaurants, cinemas, and shops. Also, it was an easy walk to other interesting areas in Madrid. The room was clean, and the staff were very helpful. I would stay here again.

Posted by , from CT on Jun 7, 2012

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About the Petit Palace Plaza del Carmen

Location Plaza del Carmen, 4, Madrid, Madrid 28013

Renovations + Closures

This property is closed from September 22 2021 to October 26 2021 (dates subject to change).

Property Features

Petit Palace Plaza del Carmen offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi and wired Internet. The business-friendly Petit Palace Plaza del Carmen also features concierge services, laundry facilities, and dry cleaning/laundry services. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Gran Via Station (0.3 km / 0.2 mi)

Room Amenities

Petit Palace Plaza del Carmen offers 42 accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55 per night.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Nearby parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Petit Palace Plaza del Carmen
  • Hotel Petit Palace Plaza del Carmen Madrid
  • Petit Palace Plaza del Carmen
  • Petit Palace Plaza del Carmen Madrid
  • Hotel Petit Palace Plaza Carmen Madrid
  • Hotel Petit Palace Plaza Carmen
  • Petit Palace Plaza Carmen Madrid
  • Petit Palace Plaza Carmen
  • Petit Palace Plaza Carmen Hotel Madrid
  • Petit Palace Plaza Carmen Hotel
  • Petit Plaza Del Carmen Madrid
  • Petit Palace Plaza del Carmen Hotel
  • Petit Palace Plaza del Carmen Madrid
  • Petit Palace Plaza del Carmen Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.