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Petit Palace Plaza del Carmen

4.0 star property
4-star hotel near Preciados Street

Choose dates to view prices

Photo gallery for Petit Palace Plaza del Carmen

Reception
Reception
Attic Room | Minibar, in-room safe, desk, soundproofing
Quadruple Room, Balcony | View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Attic Room

Attic Room | Minibar, in-room safe, desk, soundproofing

Attic Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Madrid

City center stay.With a stay at this Madrid Centro hotel, you'll be steps from Preciados Street and Puerta del Sol. Gran Via and Lope de Vega Theatre are also within half a mile (1 km).

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 13 min walk - 0.7 miles
  • El Retiro Park - 5 min drive - 2.0 miles

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TAKOS - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Dunkin' Coffee - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Petit Palace Plaza del Carmen

4-star hotel near Preciados Street
Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

How close is Petit Palace Plaza del Carmen to the airport?

Petit Palace Plaza del Carmen is 10.1 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Petit Palace Plaza del Carmen?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Petit Palace Plaza del Carmen on Aug 27, 2025 start from $96.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Plaza del Carmen have an airport shuttle?

Airport shuttle services are not available at Petit Palace Plaza del Carmen.

Does Petit Palace Plaza del Carmen offer free breakfast?

Free breakfast isn’t provided at Petit Palace Plaza del Carmen, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Petit Palace Plaza del Carmen?

No, there is no casino at this hotel, but Casino Gran Via (5-min walk) and Casino de Madrid (6-min walk) are nearby.

What time is check-in at Petit Palace Plaza del Carmen?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Petit Palace Plaza del Carmen?

Free parking is not available at this hotel.

Does Petit Palace Plaza del Carmen have a pool?

Petit Palace Plaza del Carmen does not have a pool.

Does Petit Palace Plaza del Carmen have a spa?

There are no spa services available at this hotel.

How close is Petit Palace Plaza del Carmen to downtown Madrid?

Petit Palace Plaza del Carmen is 0.1 mi away from Madrid.

Petit Palace Plaza del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 881 reviews
Rating 8 - Good. 342 out of 881 reviews
Rating 6 - Okay. 108 out of 881 reviews
Rating 4 - Poor. 30 out of 881 reviews
Rating 2 - Terrible. 13 out of 881 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine.
Stayed 4 nights in May 2025

2/10 Terrible

Jun

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rain head shower not working,only the faucet working and water flood all the way to the bedroom floor. It's disasters......... 😢 😞
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hidden Gem!

Great location a block from La Gran Via and two blocks from El Sol Plaza. Great breakfast! Lovely staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Wiwi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Darwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Madrid. We had stayed around this area before so specifically chose this hotel for its proximity to the Gran Via and the Chueca neighborhood, our favorite for drinks and fun. The hotel was nice, room was clean however a bit tight.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackeline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

No sleep

First floors room with balcony and a restaurant under my balcony no air conditioning so we have to open de door of the balcony and been 2 nights without sleep
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel on a quiet plaza (when construction isn't going on) very close to the hustle and bustle of la Gran Via and Sol. Lovely staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Mandip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenos
Stayed 7 nights in Aug 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hermoso hotel a minutos de la Gran Vía. El desayuno espectacular y su servicio de excelencia.
Stayed 3 nights in Aug 2024

6/10 Okay

Fathia

Traveled with family
Liked: Staff & service

This is a 3 star hotel!

Definitely not a 4 star hotel. The room was tiny, not enough space to open our suitcase. Location is great, close to the Gran Via. I prefer hotel Barcelo, down the street.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Some building work taking place in the Plaza, but that did not detract from a lovely stay in this hotel. Location is perfect. Well recommended!
Stayed 2 nights in May 2024

6/10 Okay

Madeline

Stayed 1 night in Mar 2024

10/10 Excellent

Vilma

Stayed 1 night in Oct 2023

10/10 Excellent

ROHIT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

6/10 Okay

Autumn

Traveled with family
Liked: Cleanliness
When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Stayed 3 nights in Jun 2023

4/10 Poor

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too noisy and small
Stayed 3 nights in Jun 2023

6/10 Okay

DIVYA

Stayed 4 nights in Jun 2023