City center stay
A stay at this Madrid Centro hotel places you steps from Preciados Street and within a 5-minute walk of Gran Via Street. Puerta del Sol and Lope de Vega Theatre are also within half a mile (1 km).
Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.
Free Internet, Smart TVs
The 42 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. Smart TVs come with digital channels, and other amenities include room service and hair dryers.
Jan 9, 2020 by Noelia clemente
Many thanks for taking the time to rate your recent stay at the Petit Palace Plaza del Carmen. It is our pleasure you had such a fantastic experience with us. There is no better reward for us than your satisfaction. Thank you for choosing Petit Palace Plaza del Carmen. The whole team is looking forward to welcoming you back in your future visits to Madrid. Warmest regards.
Jun 20, 2018 by David Brañas
Dear guest, thank you very much for your valuable feedback and rating. We are very pleased to know that you have had a nice stay. It will be a pleasure to welcome you back! Best regards, David Brañas | Front Desk Manager
Jul 21, 2017 by Irene Sanz, Front Desk Manager
Dear Mr. and Mrs. Gira, Thank you so much for your kind comments about your stay with us. We at Petit Palace are very concerned about making each stay unique and special, and occasions like a 25th anniversary are particularly worthy. All staff is always giving the best to make you feel at home, and it is a pleasure knowing that this time we overcame your expectations. I will personally transfer your impressions to all the departments. Should you come back to Madrid again, it would be a pleasure to welcome you back at Petit Palace Plaza del Carmen. Best Regards,
Jan 12, 2016 by Noelia Clemente
Dear Jose, Firstly I would like to thank you for choosing us, and for spending your time filling up our survey. It is really important for us, as it helps us to improve our service. We are glad that you enjoyed the city thanks to the wonderful location of the hotel close to the main attractions , restaurants .. We will communicate to all staff tyour satisfaction, we are working hard to get it It will be a pleasure to see you back in our Petit Palace Plaza del Carmen Best regards,
Nov 8, 2014 by
Dear Guest We work every day for this customer as more comfortable as possible.We are pleased that your stay was very placente thank you so much
This property is closed from September 22 2021 to October 26 2021 (dates subject to change).
Petit Palace Plaza del Carmen offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi and wired Internet. The business-friendly Petit Palace Plaza del Carmen also features concierge services, laundry facilities, and dry cleaning/laundry services. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Offsite parking discounted rates available
Petit Palace Plaza del Carmen offers 42 accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.