Hyatt Centric Gran Via Madrid

5.0 star property
5-star luxury hotel near Gran Via

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Creator video
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Exterior
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite (Gran Via)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Fenix)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Terrace Gran Via View

  • Sleeps 2

Junior Suite Non smoking

  • Sleeps 2

Double Room With Two Double Beds

  • Sleeps 2

Executive Suite Non smoking

  • Sleeps 3

Terrace Suite Non smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 2

King Room with Gran Via View Non smoking

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

One King Bed

  • Sleeps 2

Family Room

  • Sleeps 4

Junior Suite Gran Via View

  • Sleeps 2

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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles
  • Prado Museum - 14 min walk - 0.8 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Panera Rosa - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2121 sq ft of conference space
  • 197 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

How close is Hyatt Centric Gran Via Madrid to the airport?

Hyatt Centric Gran Via Madrid is 9.9 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Nov 9, 2025 start from $330.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Centric Gran Via Madrid have an airport shuttle?

Airport shuttle services are not available at Hyatt Centric Gran Via Madrid.

Does Hyatt Centric Gran Via Madrid offer free breakfast?

Free breakfast isn’t provided at Hyatt Centric Gran Via Madrid, but buffet breakfast is offered for a fee of EUR 27 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hyatt Centric Gran Via Madrid?

No, there is no casino at this hotel, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are nearby.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hyatt Centric Gran Via Madrid?

Free parking is not available at this hotel.

Does Hyatt Centric Gran Via Madrid have a pool?

Hyatt Centric Gran Via Madrid does not have a pool.

Does Hyatt Centric Gran Via Madrid have a restaurant?

Hyatt Centric Gran Via Madrid is home to Hielo y Carbon, which features international cuisine.

Does Hyatt Centric Gran Via Madrid have a spa?

There are no spa services available at this hotel.

How close is Hyatt Centric Gran Via Madrid to downtown Madrid?

Hyatt Centric Gran Via Madrid is 0.2 mi away from Madrid.

Reviews

Hyatt Centric Gran Via Madrid Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 799 out of 1020 reviews
Rating 8 - Good. 146 out of 1020 reviews
Rating 6 - Okay. 40 out of 1020 reviews
Rating 4 - Poor. 24 out of 1020 reviews
Rating 2 - Terrible. 11 out of 1020 reviews

Reviews

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

Ubah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with excellent staff and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Valeria

Stayed 6 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent in every way! Would definitely stay again and recommend to others!
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenry

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwing

Stayed 6 nights in Jun 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was unbelievable! So helpful and always in a great mood. Spacious comfortable rooms situated in the heart of Madrid. Easy walk to anywhere and an unbelievable rooftop!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christy

Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

Extremely nice place
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 2 double beds not acceptable for 4

I booked a room that had two double beds planning to stay with my husband and my two children. It would not let me enter for as occupancy so I entered three. When I got there, I was told that the room could not accommodate four people, even though there was enough bed space. This was very confusing as the room had advertised two double beds. The hotel manager told me that he was willing to work with me to try to get me an accommodation that would how’s my family as we were not allowed to stay in the room that we had booked. He told me that it would be an additional 300+ euros for a secondary room or 500+ euros for a suite and that was on top of close to the $500 US that I had already spent on the room. I told him that that was exorbitant and would not fit our budget. He did ultimately give us a refund, but the whole experience was very frustrating. I have never had a Hyatt not be willing to go above and beyond to try to meet our needs, especially as we had already arrived and we were very tired from a long day of travel.
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Sol

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay in Madrid and enjoy the city walking distance to everything!
Stayed 6 nights in Jun 2025

10/10 Excellent

Franca

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

2/10 Terrible

JAIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I request to cancel it and it is a very bad problem .
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Sol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to visit Madrid I will recommend for your visit!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gaby Astrid Morgane, miami

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Rayna

Liked: Staff & service, amenities, property conditions & facilities
Central location, very busy main street, however the hotel is a quiet elegant world unto itself inside. It provided much needed relief and rest for a tired traveler. The staff were 100% fabulous.
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Andria

Stayed 1 night in May 2025

10/10 Excellent

Hassan

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Sol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien ubicado! Habitaciones amplias y muy amables en la atención siempre pendientes y dispuestos a ayudar
Stayed 1 night in Jun 2025

8/10 Good

Roya

Stayed 3 nights in May 2025