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Hostal Veracruz

2.0 star property
Hostal near Puerta del Sol in Madrid

Choose dates to view prices

Photo gallery for Hostal Veracruz

Two single beds with crisp linens and pillows, a side table, and a wall-mounted TV.
Welcome to our reception area, featuring a central desk with a logo, surrounded by potted plants and natural light.
Stroll through historic streets lined with traditional buildings featuring ornate balconies and charming outdoor seating areas.
Stunning staircase with ornate railings and decorative ceiling pattern.
Stunning views of a traditional neighborhood with historic buildings and charming rooftops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Double Room

8.4 out of 10
Very good
(21 reviews)
  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 96 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

City center stay.A stay at this Madrid Centro hostal places you steps from Puerta del Sol and a 5-minute walk from Plaza de Santa Ana. Gran Via and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Hostal Veracruz

Hostal near Puerta del Sol in Madrid
Hostal Veracruz offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi. Hostal Veracruz also features express check-in, express check-out, and a front-desk safe. A complete renovation of Hostal Veracruz was completed in January 2020.

This Madrid hostal is smoke free.

  • 1 building
  • 22 guestrooms or units
  • Built in 1860
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Hostal Veracruz offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very Good, 821 reviews
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The price is $85
Jul 28 - Jul 29
Total includes taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Frequently asked questions

How close is Hostal Veracruz to the airport?

Hostal Veracruz is 10.6 mi (27-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hostal Veracruz have an airport shuttle?

Airport shuttle services are not available at Hostal Veracruz.

Does Hostal Veracruz offer free breakfast?

Hostal Veracruz does not offer free breakfast.

Is there a casino at Hostal Veracruz?

No, there is no casino at this hostal, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are nearby.

What time is check-in at Hostal Veracruz?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at Hostal Veracruz?

Free parking is not available at this hostal.

Does Hostal Veracruz have a pool?

Hostal Veracruz does not have a pool.

Does Hostal Veracruz have a spa?

There are no spa services available at this hostal.

How close is Hostal Veracruz to downtown Madrid?

Hostal Veracruz is 0.1 mi away from Madrid.

Hostal Veracruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 488 reviews
Rating 8 - Good. 196 out of 488 reviews
Rating 6 - Okay. 66 out of 488 reviews
Rating 4 - Poor. 21 out of 488 reviews
Rating 2 - Terrible. 11 out of 488 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, bien ubicado, habitaciones remodeladas/ recicladas a pesar de ser un edifico viejo. Staff muy amable. En el baño no hay secador pero te lo prestan, cambio de toallas cuando lo solicitas y limpieza diaria Un poco ruidoso ya que abajo hay mucho movimiento. Sin duda muy opción para una corta estadía en Madrid!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisa

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, but bare bones

The hotel was easy to find and I’m glad there was an elevator, but our room was on the fourth floor so we did have to walk up around twenty steps. The room was small but enough room to lay out our suitcases which was nice. I wish there was a few more hooks in the washroom or in the room in general to hang more items. I didn’t like having to go ask the reception to use the hairdryer every time but I am glad they provided one. They even helped us to boil water so I would say the counter staff was very nice and pleasant. Their doorbell is very annoying and rings at all hours of the day when new people check in or when patrons forget their keys maybe. I would prefer if the doorbell wasn’t so loud to wake me up! The street noise is very very loud since they are below a bar that has live musicians all night but when you close all the shutters including the wooden shutters it is less noisy, but you will get no natural light this way. However I think with the location this is unavoided. People often forget to close the lobby door behind them but I think it’s crucial for safety to close this! Maybe the signage on the ground floor could be more obvious.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hosni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y el personal muy amable

8/10 Good

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un 2 étoiles sans plus

Hôtel bien situé, chambre petite mais lit confortable et grande douche. Malheureusement mal insonorisé. Notre chambre donnait sur la rue, beaucoup de bruit jusqu’aux petites heures du matin. Et la famille voisine de notre chambre était aussi très bruyante (cris et pleurs).
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Jan 2025

8/10 Good

Amneris

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms with a lot of value

Great location! Right off Sol Plaza, so I could see the Christmas tree going up from the balcony. The room was small, but clean and was bright. Bathroom sink was tiny and hard to use. Toilet was fine for me, but I could see someone else bigger having issues. Shower was good. At night you can hear partiers until 5am, which is probably true for anywhere with bars nearby, but it's not too loud. I wore ear plugs to drown out any remaining noise with the windows shut. Overall, great value for the price and views.
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much what I expected for a 2 star hotel. A bed, a bath and a place to store my stuff. It was very clean, the staff were friendly and it was secure. Good place for the price.
Stayed 5 nights in Oct 2024

8/10 Good

Nadir, Lokeren

Stayed 4 nights in Aug 2024

4/10 Poor

Aaron

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely small, did not look like the pictures shown. The parking the hotel had a deal with was closed, and there was no help with a partial reimbursement. Our air conditioner was linking on our bed, they did fix this. The staff were nice, but the room was horrible. It was close to everything, but it was so loud at night we couldn’t sleep.
Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Property conditions & facilities
This is clearly a two-star "hostal," so understand what you are getting before staying there. It is one floor of rental rooms (3rd floor) in a very old building with two other different hostals on the 2nd and 4th floors and a common first floor entrance to all three. The room was very small and very low-end, the paint on the window frames was peeling, and the white towels were old and rough and brownish as if washed in rusty water with stains. We found no remote for either the TV or the AC, and the person at the desk left immediately after our late check in. There is no resemblance between what we got and the pictures of rooms on the actual Hostal Veracruz website. Having said that, the room and its relatively newish bathroom were clean, and I believe the room was safe. The location in Madrid Centro next to Puerta del Sol is excellent though somewhat noisy. Taxis cannot access the hostal directly so you have to walk a block with your luggage, which surprised us but is no big deal. We were charged almost $250 dollars for our one night, which is absurdly overpriced. For people on a budget willing to pay no more than maybe $125 and not looking for something remotely 4 or even 3 star it works, and again the location is excellent. There are probably other hostals in the neighborhood which are actually "nice." But it was not what we expected or led to believe based on the Veracruz website and we would never pay that price for a place like that and would not choose it again.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024

6/10 Okay

Dina

Disliked: Room comfort

Negative impact and reality shock

The hostal is overrated and overpriced. The room was so old with below average condition, however my booking was for a superb double room. To pay such an amount of 137 USD for one single night I think I should be accommodated in a hotel not a hostal. Hotel.com should provide and investigate more accurate information about the properties announced as the photo and the review refelect completely different image
Stayed 1 night in Oct 2024

10/10 Excellent

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel in a great area of Madrid

Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oralia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy buena comunicación, trato amable
Stayed 5 nights in Jun 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family

Good location

Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.
Stayed 3 nights in Jun 2024