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DoubleTree by Hilton Madison Downtown

Downtown Madison
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,005 reviews
$134 nightly
The price is $155
Nov 3 - Nov 4
Total with taxes and fees
DoubleTree by Hilton Madison Downtown

About the neighborhood

Madison

Boardwalk/promenade, shopping nearby .Within 2 miles (3 km) of this Madison hotel, you'll find Capital Brewery and Pleasant View Golf Course. National Mustard Museum and West Towne Mall are also within 3 miles (5 km).

What's nearby

  • West Towne Mall - 4 min drive - 2.0 miles
  • Hilldale Shopping Center - 9 min drive - 4.9 miles
  • University of Wisconsin-Madison - 11 min drive - 6.2 miles
  • University of Wisconsin Hospital and Clinics - 11 min drive - 6.2 miles
  • Camp Randall Stadium - 13 min drive - 7.3 miles

Getting around

  • Madison Station - 21 min drive
  • Dane County Regional Airport (MSN) - 26 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cafe Zupas - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly 3-star hotel with free water park
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square meters) and includes a conference center. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request), an area shuttle, and a train station pick-up service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Meeting rooms
  • 6800 sq ft of conference space
  • 632 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Lobby

Baymont by Wyndham Madison West/Middleton WI West

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, 1,006 reviews
$71 nightly
The price is $82
Oct 12 - Oct 13
Total with taxes and fees
Baymont by Wyndham Madison West/Middleton WI West

Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Frequently asked questions

How close is Holiday Inn Hotel & Suites Madison West - Middleton by IHG to the airport?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG is 14.8 mi (26-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Madison West - Middleton by IHG on Oct 15, 2025 start from $201.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have an airport shuttle?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers a free airport shuttle, available from 6:00 AM to 10:30 PM on request.

How close is Holiday Inn Hotel & Suites Madison West - Middleton by IHG to the beach?

This hotel is 4.5 mi (13-min drive) from Spring Harbor Beach and 8 mi (20-min drive) from Indianola Beach. Don't forget your sunscreen!

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG offer free breakfast?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a pool?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG features a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a restaurant?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG is home to Benvenutos Italian Grill, which features Italian cuisine and happy hour. The dining venue(s) are closed on Christmas Day.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites Madison West - Middleton by IHG to downtown Madison?

Holiday Inn Hotel & Suites Madison West - Middleton by IHG is 6.7 mi away from Madison.

Reviews

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 231 out of 408 reviews
Rating 8 - Good. 96 out of 408 reviews
Rating 6 - Okay. 47 out of 408 reviews
Rating 4 - Poor. 15 out of 408 reviews
Rating 2 - Terrible. 19 out of 408 reviews

Reviews

8/10 Good

Mallory, Janesville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
I’ll start by sharing that we had a great time and WILL be back… couple things to note: Lots of stains in our room - all over every lamp shade in our bedroom (5 of them) - the couch cushions had the weirdest liquid spilled along the sides. Weird sticky patch on the table. Weird texture in one spot on the carpet from something being spilled. The beds were clean and comfy. The hotel halls were HOT. With it being a hot weekend, our room and the general hotel smelled a little funky at times. The waterpark was perfect for our little one, but like others have previously mentioned, the steep slide in the little tikes area is sketchy without a side support. I also witnessed three kids slip and hit their head pretty hard on the cement with lots of tears. The floors are very slippery even when walking. The rubber mats help but perhaps an anti slip top coat for the flooring? The staff was VERY kind, even the life guards greeted us when we came in the water park. The connected restaurant was super tasty, and they had a great selection for breakfast. So with all that said, room for improvement, but the good outweighed the bad for us, we will be back! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice swimming pool. Very good breakfast.
Stayed 2 nights in May 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

tanya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were suppose to check in at 3 and didn’t get our room until 5pm
Stayed 1 night in Jun 2025

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Allenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, clean, and fun!

We drove about 2 hours from the Chicago area to see Morgan Wallen in Madison and chose this hotel due to proximity to the Camp Randall Stadium. It was about a 20 min drive to get there. The hotel was great and family friendly with a small indoor water park. The only hiccup of our stay was that our room was not ready during the 3pm check-in. We got there about 1:30pm hoping for an early check-in but was told our room would not be ready until 3. I asked if they'd let my family into the pool area and they said no problem and provided us with wristbands and an entry card. The staff was very welcoming and accommodating. Our room was ready closer to 4pm and we had a family suite overlooking the pool, which was really nice. The room was clean and comfortable. The ice machine was broken which was a bummer. They offered a great buffet style breakfast in the morning and the selection of food was pretty good! Check in was very fast and smooth as well.
Stayed 1 night in Jun 2025

6/10 Okay

Lacey

Traveled with family
Liked: Staff & service, property conditions & facilities
The property was clean. The pool and hot tub were nice but not a big waterslide so not great for teens. The WiFi in our room was terrible. The sheets were stiff and itchy on the bed. Room was clean and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Henry, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in a really nice pool area
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Brandi, Bowling Green

Stayed 1 night in Jun 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Frances

Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing you guys need to fix is the pool the floors were very slick and I saw I couple kids hit their head on the floor from slipping, one slide had no guard rails could be a huge liability, other than that it is a great little place for the kids
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Missy

Liked: Cleanliness, amenities, property conditions & facilities
Such kind staff. Incredibly clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, clean, great service an we loved the water park.
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Stayed 1 night in Jun 2025

8/10 Good

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Willie

Liked: Property conditions & facilities
Everyone was friendly and helpful. The facility was very nice. We enjoyed our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The water park and breakfast were great!
Stayed 3 nights in Jun 2025

4/10 Poor

Brett

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was unclean, sock in the closet, food and crumbs under furniture, jetted tub was dated and stained. The pool was filled with rather ruckus youths. The equipment in the pool is dated and falling apart, boards coming off equipment with rusty nails protruding is not ideal for childs play.
Stayed 2 nights in Jun 2025