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4.1 out of 5

"Great customer service. " More

By a verified traveler on Tue 04 May 2021

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Hotel Description

3-star hotel near Fourth Street Live!

Heart of Louisville

Within a 15-minute walk of this West Main Historic District hotel, you'll find Fourth Street Live! and KFC Yum Center. Jewish Hospital and Kentucky International Convention Center are also within half a mile (1 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free self-serve breakfast each morning.

Free WiFi, kitchens

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$79* Per night/room Dec 24 - Dec 25

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Residence Inn by Marriott Louisville Downtown ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Louisville Downtown

Everyone (9) Couples (1) Family (1)
4 out of 5

Posted by on Aug 9, 2021

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5 out of 5
Great customer service.

Posted by on May 4, 2021

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Comment from Hotel Management

May 8, 2021 by Dave Grorud - General Manager

Hi Anonymous, Thanks so much for staying with us and glad you enjoyed our phenomenal team! We strive to deliver a clean and comfortable experience every single time and would love to see you again at Residence Inn next time you visit downtown Louisville.

2 out of 5
This hotel shows way better in pictures. After pulling in late and ready to go to bed, I

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by Dave Grorud - General Manager

Hi Anonymous, Thanks for staying with us and taking the time to review our hotel! I apologize that your experience certainly did not live up to our high Marriott standards. I assure you we are working hard to provide a clean and comfortable experience and would love for you to give us another "try" at Residence Inn next time you visit Louisville.

2 out of 5
Parking for the hotel was not very clear. We were checked into a room that wasn't cleaned. And to top it off found out at check in the pool was not open, and i specifically booked here for the pool/hot tub amenity. Also the breakfast started to late in the morning for my kids and me to use before leaving to the airport.

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 26, 2020 by Aaron P

Thank you for providing your honest feedback. We value our reviews greatly to see where we can improve as a team. Our goal is to provide exception hospitality to our guest and we stride to do so every day. As a team we failed to ensure you have a great stay with us. We look forward to providing exception hospitality given the opportunity to serve you again.

5 out of 5
Super comfortable Staff was cool Pool closed and breakfast is terrible but it’s a great place

Posted by , from Cincinnati on Oct 17, 2020

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Comment from Hotel Management

Oct 17, 2020 by Aaron

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Sep 22, 2020

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Comment from Hotel Management

Sep 30, 2020 by Dave Grorud - General Manager

Hi Anonymous, Thanks so much for staying with us and taking the time to rate our hotel! We would love to see again at Residence Inn next time you visit Louisville.

4 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Aaron P

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 8, 2019 by Aaron P

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5

Nice hotel. Comfortable and convenient.

Was a very comfortable stay - 5 nights. The only complaint I would have is the housekeepers were a bit sloppy more days than not - not picking up garbage on the floor (2 days) and not emptying coffee pot (3 days) and not refilling coffee pouches for a guest who clearly is drinking it and staying longer than 2 days.

Posted by on Oct 1, 2016

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5 out of 5

Excellent location!

Pros: Comfy beds. Lovely amenities!
Cons: Nothing
Location: Really close to 4th St Live, Louisville Slugger museum, Urban Bourbon trail-but you have to ask, no one is very helpful getting you this information.
Perfect location, and very easy to walk around Louisville. Friendly staff.

Posted by , from Oregon on Sep 14, 2015

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About the Residence Inn by Marriott Louisville Downtown

Location 333 East Market Street, Louisville, KY 40202

Renovations + Closures

The following facilities or services will be unavailable from November 23 2021 to January 31 2022 (dates subject to change):

  • Spa tub

Property Features

Residence Inn by Marriott Louisville Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Residence Inn by Marriott Louisville Downtown also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Residence Inn by Marriott Louisville Downtown was completed in March 2020. This 3-star Louisville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Louisville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Louisville Downtown
  • Residence Inn Marriott Hotel Louisville Downtown
  • Residence Inn Marriott Louisville Downtown
  • Residence Inn Marriott Louisville Downtown Hotel
  • Resince Inn riott Louisville
  • By Marriott Louisville
  • Residence Inn by Marriott Louisville Downtown Hotel
  • Residence Inn by Marriott Louisville Downtown Louisville
  • Residence Inn by Marriott Louisville Downtown Hotel Louisville

You should know

  • Pool access available from 6 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.