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4.2 out of 5

"Super comfortable Staff was cool Pool closed and breakfast is terrible but it’s a great place " More

By a verified traveler on Sat 17 Oct 2020

Hotel Description

3-star hotel near KFC Yum Center

Heart of Louisville

Within a 15-minute walk of this West Main Historic District hotel, you'll find KFC Yum Center and Fourth Street Live!. Also, Kentucky International Convention Center is within half a mile (1 km) and Louisville Slugger Museum is within 2 miles (3 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free self-serve breakfast each morning.

Kitchens, WiFi

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include sofa beds, dining areas, and flat-screen TVs with cable channels.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Residence Inn by Marriott Louisville Downtown ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Louisville Downtown

Everyone (6) Couples (1) Family (1)
2 out of 5
Parking for the hotel was not very clear. We were checked into a room that wasn't cleaned. And to top it off found out at check in the pool was not open, and i specifically booked here for the pool/hot tub amenity. Also the breakfast started to late in the morning for my kids and me to use before leaving to the airport.

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 26, 2020 by Aaron P

Thank you for providing your honest feedback. We value our reviews greatly to see where we can improve as a team. Our goal is to provide exception hospitality to our guest and we stride to do so every day. As a team we failed to ensure you have a great stay with us. We look forward to providing exception hospitality given the opportunity to serve you again.

5 out of 5
Super comfortable Staff was cool Pool closed and breakfast is terrible but it’s a great place

Posted by , from Cincinnati on Oct 17, 2020

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Comment from Hotel Management

Oct 17, 2020 by Aaron

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Sep 22, 2020

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Comment from Hotel Management

Sep 30, 2020 by Dave Grorud - General Manager

Hi Anonymous, Thanks so much for staying with us and taking the time to rate our hotel! We would love to see again at Residence Inn next time you visit Louisville.

4 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Aaron P

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 8, 2019 by Aaron P

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5

Nice hotel. Comfortable and convenient.

Was a very comfortable stay - 5 nights. The only complaint I would have is the housekeepers were a bit sloppy more days than not - not picking up garbage on the floor (2 days) and not emptying coffee pot (3 days) and not refilling coffee pouches for a guest who clearly is drinking it and staying longer than 2 days.

Posted by on Oct 1, 2016

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5 out of 5

Excellent location!

Pros: Comfy beds. Lovely amenities!
Cons: Nothing
Location: Really close to 4th St Live, Louisville Slugger museum, Urban Bourbon trail-but you have to ask, no one is very helpful getting you this information.
Perfect location, and very easy to walk around Louisville. Friendly staff.

Posted by , from Oregon on Sep 14, 2015

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5 out of 5

Great location

Pros: Free hot breakfast & evening social. Friendly staff.
Cons: n/a
Location: Loved walking to the stadium and catching a game. Haymarket bar next door is amazing!
Very clean room with lots of amenities. Free hot breakfast & evening social were great surprises! Location is perfect, walking distance to so many great places.

Posted by on Jul 1, 2015

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4 out of 5

Nice Hotel

Stay at this hotel a few times a year - the location is great for a weekend visiting friends - indoor pool that I have often had to myself on Saturday afternoons. Nice breakfast in the mornings although the hours are kinda short - would like it to end later on Sunday mornings. Staff can be hit or miss but I have found when I completed the survey from Marriott I got a follow-up and they worked to resolve the issues on future stays. Rooms are great, like a nice apartment.

Posted by on Nov 1, 2009

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5 out of 5

The Residence Inn, Downtown Louisville

I enjoyed my stay at the Residence Inn immensely. A lovely room, and exceedingly accommodating staff. Excellent.

Posted by on Nov 28, 2008

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About the Residence Inn by Marriott Louisville Downtown

Location 333 East Market Street, Louisville, KY 40202

Property Features

Residence Inn by Marriott Louisville Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. The business-friendly Residence Inn by Marriott Louisville Downtown also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Louisville Downtown was completed in March 2020. This 3-star Louisville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Louisville Intl. Airport (SDF) (10.1 km / 6.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Louisville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Louisville Downtown
  • Residence Inn Marriott Hotel Louisville Downtown
  • Residence Inn Marriott Louisville Downtown
  • Residence Inn Marriott Louisville Downtown Hotel
  • Resince Inn riott Louisville
  • By Marriott Louisville
  • Residence Inn by Marriott Louisville Downtown Hotel
  • Residence Inn by Marriott Louisville Downtown Louisville
  • Residence Inn by Marriott Louisville Downtown Hotel Louisville

You should know

  • Pool access available from 6 AM to 11 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.