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4.4 out of 5

"Very clean and convenient to restaurants " More

By a verified traveler on Sun 07 Aug 2022

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Hotel Description

3-star hotel perfect for exploring Louisville

Jeffersontown stay

Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Southeast Christian Church and Skyview Park. Stonefield Square Shopping Center and Hunnington Place Shopping Center are also within 6 miles (10 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free self parking and free WiFi. A business center, a garden, and a grocery/convenience store are also on offer.

Standard Room Two Queens

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90* Per night/room Apr 16 - Apr 17

Premium Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Louisville East ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Louisville East

Everyone (3) Couples (1) Family (4)
5 out of 5
All good

Posted by , from MILAN on Jan 14, 2023

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Comment from Hotel Management

Jan 16, 2023 by justin

Hello and good morning! Thank you so much for taking the time to leave us this wonderful rating and review. We really appreciate your feeback and we love that you enjoyed your stay with us. Have a great week and see you next time.

5 out of 5
Very clean and convenient to restaurants

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 7, 2022 by justin

Thank you so much for taking the time to leave us this great rating and review! we are happy that you chose to stay with us during your visit to Louisville and we Love that you enjoyed your stay! have a great day and safe travels!

5 out of 5
The staff at this property are amazing and I mean everyone on staff.

Posted by , from HERNDON on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by justin

Thank you so much for taking the time to leave us this great rating and wonderful review! I can't wait to pass these kind words on to the rest of the staff. We hope that you will come back and see us the next time you are in the area. Have a great week!

4 out of 5
Okay I don’t

Posted by on Oct 28, 2021

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Comment from Hotel Management

Oct 31, 2021 by justin

Hello, Thank you for taking the time to leave us this review and rating, We really appreciate all of our guests feedback. We hope that you enjoyed your stay and we hope to see you the next time you are in the area. Have a great week and safe travels!

4 out of 5
Beds were very comfortable. Made to order breakfast was great. Commode needed repair as it ran water quite often. Information regarding daily room service due to covid wasn't mentioned so that caused an issue but staff reacted quickly to my complaint. Would definitely stay there again.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 31, 2021 by Justin Fair

Thank you for taking the time to leave us this great review! i apologize that no one let you know about the current housekeeping regulations. I will definitely be addressing this issue with our front desk, I am glad that they were able to assist you with your housekeeping needs. Again, thank you for staying with us and we look forward to seeing you in the future.

5 out of 5

Posted by on Oct 27, 2019

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5 out of 5
The property was perfect! However we were place in a handicap room and the shower flooded The entire bathroom and entry door into the room due to no edge on the shower and a slow drain. We used all our towels to clean it up and were only left two to replace them. No wash cloths no hand towels just two shower towels.

Posted by , from Noblesville on Sep 16, 2019

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4 out of 5
Nice hotel. Clean, convenient to restaurants, movie theater

Posted by on Mar 11, 2018

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4 out of 5

Business Travel

I was in the area for work and this hotel was very conveniently located close to the major highways and business district. The rooms were comfortable and they have food service on the premises for convenience. I always stay at the HGI when I can as they are consistent & I know what to expect.

Posted by , from Los Angeles on May 2, 2017

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3 out of 5

Not the best beds..

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Very clean hotel, friendly staff and close to things... Breakfast was good as well. The beds on the other hand were a bit rough. They did have a good idea with the beds as they all had a selectable firmness knob, it just didn't seem to work well. Maybe it was just my bed, but certainly top three worst nights of sleep that I've had in a hotel.

Posted by on May 16, 2012

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About the Hilton Garden Inn Louisville East

Location 1530 Alliant Ave, Louisville, KY 40299

Property Features

Hilton Garden Inn Louisville East offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1176 square feet (106 square meters) and includes conference space. Hilton Garden Inn Louisville East also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available.

  • 1 building
  • 112 guestrooms or units
  • 3 levels
  • 1176 sq ft of conference space
  • 106 sq m of conference space
  • Built in 1999
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Louisville East offers 112 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Louisville East
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.