"Great location -convenient to many attractions in the area. Staff was very friendly and knowledgeable, and rooms and common areas were very clean and ... " More
City center stay
Your stay at this Shively hotel places you within 3 miles (5 km) of Churchill Downs and Expo Five. UofL Health - Mary & Elizabeth Hospital and Saints Mary and Elizabeth Hospital are also within 3 miles (5 km).
Renovated in 2019
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like full breakfast and free self parking.
Feb 15, 2022 by Hotel Staff
thank you for positive review
Dec 18, 2021 by Simone Mangold
Hello Gina Carol, Thanks for your great review! Thanks for the feedback on Breakfast and the clean room. Always good to hear! Well we can't wait for your next visit here to the Best Western Premier in Louisville! Wishing you and your family happy holidays! Simone Mangold
Nov 2, 2021 by Simone Mangold
Hello Kim, thank you so much for your great review! We appreciate you taken out the time to give us the feedback. Thank you!
Oct 18, 2021 by Simone Mangold
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I can assure you that we don't allow nor have any racism going on at our hotel. Perhaps the pictures loaded on the website don't match the room you stayed in. Not all rooms look like our rooms we promote on our website. That has nothing to do with racism. You booked the cheapest room available, which is a Queen room and that's what you got. All of the look different by location of the room. Racism eliminated. If I can be of assistance in the future, please don't hesitate to contact me directly at the hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Premier Airport/Expo Center Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6400 square feet (595 square meters) and includes a conference center. The business-friendly Best Western Premier Airport/Expo Center Hotel also features a vending machine, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Best Western Premier Airport/Expo Center Hotel was completed in April 2019. This 3.5-star Louisville hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
Best Western Premier Airport/Expo Center Hotel offers 169 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.
Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Hotel Restaurant/Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Best Western Premier Airport/Expo Center Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Prepaid credit cards are not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Prepaid credit cards are not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.