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Best Western Premier Airport/Expo Center Hotel

3.5-star property
4110 Dixie Hwy, Louisville, KY 1-855-201-7819
3.7 out of 5
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See all 15 travelocity Reviews

"Great location -convenient to many attractions in the area. Staff was very friendly and knowledgeable, and rooms and common areas were very clean and ... " More

By a verified traveler on Mon 24 Oct 2022

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Hotel Description

3.5-star hotel near Churchill Downs

City center stay

Your stay at this Shively hotel places you within 3 miles (5 km) of Churchill Downs and Expo Five. UofL Health - Mary & Elizabeth Hospital and Saints Mary and Elizabeth Hospital are also within 3 miles (5 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like full breakfast and free self parking.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$98* Per night/room Jun 4 - Jun 5

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Airport/Expo Center Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Airport/Expo Center Hotel

Everyone (7) Couples (2) Family (5)
5 out of 5
Great location -convenient to many attractions in the area. Staff was very friendly and knowledgeable, and rooms and common areas were very clean and well maintained.

Posted by on Oct 24, 2022

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5 out of 5

Posted by , from EVANSVILLE on May 26, 2022

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5 out of 5
Good breakfast nice pool

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 15, 2022 by Hotel Staff

thank you for positive review

5 out of 5
Super friendly staff. Welcoming to our little dog. Nice breakfast too! Room was very clean.

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 18, 2021 by Simone Mangold

Hello Gina Carol, Thanks for your great review! Thanks for the feedback on Breakfast and the clean room. Always good to hear! Well we can't wait for your next visit here to the Best Western Premier in Louisville! Wishing you and your family happy holidays! Simone Mangold

5 out of 5
Everything was great! The staff were courteous and professional, room was nice and clean and the bed was comfy!

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 2, 2021 by Simone Mangold

Hello Kim, thank you so much for your great review! We appreciate you taken out the time to give us the feedback. Thank you!

5 out of 5

Posted by , from Tuscaloosa on Oct 18, 2021

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1 out of 5
The woman at the front desk was racist. No one regardless of their race deserves to be treated that way. Also the room at we were checked into was not the room we paid for. But kept the room due to how we were treated during checkin. Would not recommend this hotel to anyone.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Simone Mangold

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I can assure you that we don't allow nor have any racism going on at our hotel. Perhaps the pictures loaded on the website don't match the room you stayed in. Not all rooms look like our rooms we promote on our website. That has nothing to do with racism. You booked the cheapest room available, which is a Queen room and that's what you got. All of the look different by location of the room. Racism eliminated. If I can be of assistance in the future, please don't hesitate to contact me directly at the hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4 out of 5

Posted by , from Owensboro on Sep 18, 2021

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3 out of 5
My husband and I have stayed at this hotel previously and it was a great stay. This time we left disappointed. The check-in was very slow. We just got out of a long car ride and wanted to lay down. It took over 10 minutes and still we weren’t fully checked-in. The representative didn’t explain anything about the new processes since COVID, what room number, breakfast, etc. The room was clean. The bathroom was very tiny and no fan. Come check-out day, we took our stuff out to the car, checked out with the representative, and went to eat our continental breakfast. Due to COVID, it is now grab-n-go (which I understand), but I would hardly call it anything. They had a small mini fridge, a very tiny basket of indeterminable flavored muffins, and a few bowls of cereal. I decided on a muffin. Pick the first one up, moldy. Second one, moldy. All but one had mold. Okay, no muffin. Grab an un-crustable and chocolate milk from the fridge. Get out to the car to get on the road, open up the un-crustable, bite into it and...moldy. At this point, I am beyond frustrated. The last hope was the chocolate milk. Take a drink, it tasted odd to say the least. Expiration: 6/20/20. Our previous pre-COVID breakfast was great. I understand things are different right now, but I have stayed at several different hotel chains in the last month and was never served anything like this. We have to book another stay in Louisville in December and it won’t be here.

Posted by on Oct 14, 2020

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3 out of 5
Property and people were nice but . For price I paid and no breakfast , cold coffee and wanting me to pay $3.00 for a water was a little far out.

Posted by , from Calif on Sep 7, 2020

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About the Best Western Premier Airport/Expo Center Hotel

Location 4110 Dixie Hwy, Louisville, KY 40216

Property Features

Best Western Premier Airport/Expo Center Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6400 square feet (595 square meters) and includes a conference center. The business-friendly Best Western Premier Airport/Expo Center Hotel also features a vending machine, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Best Western Premier Airport/Expo Center Hotel was completed in April 2019. This 3.5-star Louisville hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 6 levels
  • 6400 sq ft of conference space
  • 595 sq m of conference space
  • Built in 1971
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Premier Airport/Expo Center Hotel offers 169 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel Restaurant/Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Best Western Premier Airport/Expo Center Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Prepaid credit cards are not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Prepaid credit cards are not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Fair Expo Hotel Louisville-Sw Ctr
  • Holiday Inn Louisville-Sw Fair Expo Ctr
  • Cottonwood Suites Louisville Fair Expo Center Hotel
  • Cottonwood Suites Fair Expo Center Hotel
  • Cottonwood Suites Louisville Fair Expo Center
  • Cottonwood Suites Louisville Fair Expo Center Hotel
  • Cottonwood Suites Fair Expo Center Hotel
  • Cottonwood Suites Fair Expo Center
  • Hotel Cottonwood Suites Louisville Fair & Expo Center Louisville
  • Louisville Cottonwood Suites Louisville Fair & Expo Center Hotel
  • Hotel Cottonwood Suites Louisville Fair & Expo Center
  • Cottonwood Suites Louisville Fair & Expo Center Louisville
  • Holiday Inn Louisville Sw(Fair Expo Ctr)
  • Holiday Inn Louisville Southwest Hotel Louisville
  • Louisville Holiday Inn
  • Louisville Sw Fair Expo Ctr
  • Hotel Best Western Premier Airport/Expo Center Hotel Louisville
  • Louisville Best Western Premier Airport/Expo Center Hotel Hotel
  • Best Western Premier Airport/Expo Center Hotel Louisville
  • Best Western Premier Airport/Expo Center Louisville
  • Best Western Premier Airport/Expo Center
  • Hotel Best Western Premier Airport/Expo Center Hotel
  • Cottonwood Suites Louisville Fair Expo Center
  • Holiday Inn Louisville Sw(Fair Expo Ctr)
  • Premier Expo Center Louisville
  • Hotel Best Western Premier Airport/Expo Center Hotel Louisville
  • Louisville Best Western Premier Airport/Expo Center Hotel Hotel
  • Best Western Premier Airport/Expo Center Hotel Louisville
  • Best Western Premier Airport/Expo Center Louisville
  • Best Western Premier Airport/Expo Center
  • Hotel Best Western Premier Airport/Expo Center Hotel
  • Cottonwood Suites Louisville Fair Expo Center
  • Holiday Inn Louisville Sw(Fair Expo Ctr)
  • Premier Expo Center Louisville
  • Best Premier Expo Center
  • Best Western Premier Airport/Expo Center Hotel Hotel
  • Best Western Premier Airport/Expo Center Hotel Louisville
  • Best Western Premier Airport/Expo Center Hotel Hotel Louisville

You should know

  • Pool access available from 6:00 AM to 10:00 AM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.