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 San José del Cabo •1 Room
 San José del Cabo • 1 Room
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Royal Decameron Los Cabos All Inclusive Resort

3.5-star property
Boulevard Malecon S/N, San José del Cabo, BCS 1-855-201-7819
3.3 out of 5
See all 18 travelocity Reviews

"The hotel was gorgeous. The staff was super excellent, super nice and the food was amazing. We had a beautiful time. In fact I need an excuse just to ... " More

By a verified traveler on Thu 18 May 2023

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Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Decameron Los Cabos All Inclusive Resort ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Decameron Los Cabos All Inclusive Resort

Everyone (10) Couples (3) Family (1)
5 out of 5
The hotel was gorgeous. The staff was super excellent, super nice and the food was amazing. We had a beautiful time. In fact I need an excuse just to go back. Thank you for everything.

Posted by on May 18, 2023

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Comment from Hotel Management

May 22, 2023 by Royal Decameron Los Cabos

Dear Felipe,We are happy to learn your stay at our beautiful resort was enjoyable. We are proud to read our team delivered excellent service and pampered you; we always strive to make your stay memorable. On behalf of the Royal Decameron Los Cabos, it was a pleasure to be your host and we are looking forward to having you back in a near future.Kind regards and have a lovely day.Cecilia ArreolaGuest Service Manager.

3 out of 5
The staff are outstanding! The property and grounds are very well maintained. The rooms are clean and comfortable. “Mini bar” consisted of 2 bottled waters which was not good. It was disappointing to hear you must make reservations for the restaurant early AM so after we checked in we could only do buffet. Buffet food was bland, wide variety but nothing tasted great. Restaurant food was better. Bar drinks tasted watered down, disappointing. Nice enough facility but would not want to stay an extended period of time. Pool was clean and nice! Kid friendly which was a plus. Really wish they would put ash trays on the beach, there were cigarettes everywhere and our toddler kept picking them up.

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 23, 2022 by Royal Decameron Los Cabos

Dear Whitney,Thank you for sharing your magnificent comments and perceptions with us, we are grateful to read that our service was outstanding, every day our magnificent collaborators work constantly to reach our finest goal, to surpass every guest's expectation.We appreciate your very specific feedback and will make sure to check this out with the related areas looking to improve any perception of lack of service.Warmest RegardsCecilia ArreolaGuest Service Manager

4 out of 5
i like the food. i didnt like the choice of alcohol. very cheap brands.

Posted by , from HAMMONTON on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Royal Decameron Los Cabos

Dear Angel,I am happy to learn your stay at our beautiful resort was enjoyable. I also want to thank you for mentioning those moments when you did not feel completely happy or satisfied. I understand that these small details can outweigh your experience. Allow me to let you know your kind feedback allows us to enhance to reach our primary goal, your satisfaction. We are grateful for your visit and look forward to welcoming you again soon.Cecilia ArreolaGuest Service Manager

1 out of 5

Posted by on Jun 21, 2022

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1 out of 5
I ended up getting covid and it said that it was a full refund property I tried to call them and couldn't get a hold of them the day before my cancellation was due so I got a hold of Travelocity and they emailed them the day before which should have been more than enough time to cancel it but they did not respond.. I ended up not getting a full refund like They said.. I would not stay here ever and trying to get a hold of the staff for any type of problem is a major issue

Posted by on Jan 21, 2022

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Comment from Hotel Management

Jan 24, 2022 by Royal Decameron Los Cabos

Dear Christine, Thank you for taking the time to let us know your experience, we are really sorry to hear that you weren't able to stay with us. Regarding cancellation policies you need to verify the information directly with your travel agent. We take our guest's feedback very seriously and we truly hope to have the opportunity to welcome and provide you with the best service.

3 out of 5
La comida es muy mala no hay variedad si te quedas mas de 3 dias te aburres! Gracias a Monset y Victor de animacion son los mejores a francisco en el restaurante y monica en el bar de la piscina por su excelente atencion!! El resto de los empleados fueron un poco serios parecian enojados como q no quieren q vayas alla de vacaciones!

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 7, 2021 by Equipo Royal Decameron Los Cabos.

Estimado Huésped, Lamentamos no haya podido disfrutar en su totalidad de su visita, le solicitamos en un futuro contactar a la persona encarga del Servicio al Huésped en el hotel para recibir asistencia personalizada y complacer sus solicitudes. Nuestros restaurantes cuentan con temáticas diferentes todos los días pare ofrecer variedad en nuestros alimentos, sin embargo, entendemos que algunos huéspedes tengan solicitudes especiales, las cuales nosotros siempre estamos dispuestos a complacer. Esperamos nos dé la oportunidad de recibirle nuevamente, le deseamos un excelente día.

5 out of 5
Everyone was so nice and welcoming and lots to do every night. I loved the shows

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 28, 2019 by Valentina Marrugo - Guest Service Manager.

Dear guest; Hope you are having an amazing day, thank you so much for taking your time to leave a coment, it means a lot to all of us. We are glad to know you enjoyed your stancy and we will be more than happy to have you back in our hotel. Kind regards.

3 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Royal Decameron Los Cabos

Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for answering our survey and let us know your opinion which is very important for us. We are glad to know that you enjoyed your stay at the hotel. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards

4 out of 5
I actually liked that it was a smaller resort, would be perfect for a family with smaller children. The food (either the buffet or restaurant) was always good and the service matched. The rooms could use some updates and TLC.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jul 10, 2019 by Royal Decameron Los Cabos

Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for answering our survey and let us know your opinion which is very important for us. We are glad to know that you enjoyed the installations, the kindness of all the staff, the comfort of the rooms, the quality and variety of food and beverages. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards

1 out of 5

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by Royal Decameron Los Cabos

Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for sharing your rate and let us know your opinion which is very important for us. We invite you to give us a more precise feed-back on the services that we could improve in order to meet your expectations. In order to verify your case, we invite you to register your comments on the following link: https://www.decameron.com/en/otr-complete-your-request We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards, Royal Decameron Los Cabos

About the Royal Decameron Los Cabos All Inclusive Resort

Location Boulevard Malecon S/N, San José del Cabo, BCS 23400

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Hotel Policies

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.