"The hotel was gorgeous. The staff was super excellent, super nice and the food was amazing. We had a beautiful time. In fact I need an excuse just to ... " More
May 22, 2023 by Royal Decameron Los Cabos
Dear Felipe,We are happy to learn your stay at our beautiful resort was enjoyable. We are proud to read our team delivered excellent service and pampered you; we always strive to make your stay memorable. On behalf of the Royal Decameron Los Cabos, it was a pleasure to be your host and we are looking forward to having you back in a near future.Kind regards and have a lovely day.Cecilia ArreolaGuest Service Manager.
Oct 23, 2022 by Royal Decameron Los Cabos
Dear Whitney,Thank you for sharing your magnificent comments and perceptions with us, we are grateful to read that our service was outstanding, every day our magnificent collaborators work constantly to reach our finest goal, to surpass every guest's expectation.We appreciate your very specific feedback and will make sure to check this out with the related areas looking to improve any perception of lack of service.Warmest RegardsCecilia ArreolaGuest Service Manager
Aug 22, 2022 by Royal Decameron Los Cabos
Dear Angel,I am happy to learn your stay at our beautiful resort was enjoyable. I also want to thank you for mentioning those moments when you did not feel completely happy or satisfied. I understand that these small details can outweigh your experience. Allow me to let you know your kind feedback allows us to enhance to reach our primary goal, your satisfaction. We are grateful for your visit and look forward to welcoming you again soon.Cecilia ArreolaGuest Service Manager
Jan 24, 2022 by Royal Decameron Los Cabos
Dear Christine, Thank you for taking the time to let us know your experience, we are really sorry to hear that you weren't able to stay with us. Regarding cancellation policies you need to verify the information directly with your travel agent. We take our guest's feedback very seriously and we truly hope to have the opportunity to welcome and provide you with the best service.
Mar 7, 2021 by Equipo Royal Decameron Los Cabos.
Estimado Huésped, Lamentamos no haya podido disfrutar en su totalidad de su visita, le solicitamos en un futuro contactar a la persona encarga del Servicio al Huésped en el hotel para recibir asistencia personalizada y complacer sus solicitudes. Nuestros restaurantes cuentan con temáticas diferentes todos los días pare ofrecer variedad en nuestros alimentos, sin embargo, entendemos que algunos huéspedes tengan solicitudes especiales, las cuales nosotros siempre estamos dispuestos a complacer. Esperamos nos dé la oportunidad de recibirle nuevamente, le deseamos un excelente día.
Sep 28, 2019 by Valentina Marrugo - Guest Service Manager.
Dear guest; Hope you are having an amazing day, thank you so much for taking your time to leave a coment, it means a lot to all of us. We are glad to know you enjoyed your stancy and we will be more than happy to have you back in our hotel. Kind regards.
Jul 10, 2019 by Royal Decameron Los Cabos
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for answering our survey and let us know your opinion which is very important for us. We are glad to know that you enjoyed your stay at the hotel. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards
Jul 10, 2019 by Royal Decameron Los Cabos
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for answering our survey and let us know your opinion which is very important for us. We are glad to know that you enjoyed the installations, the kindness of all the staff, the comfort of the rooms, the quality and variety of food and beverages. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards
May 24, 2019 by Royal Decameron Los Cabos
Dear Guest, On behalf of all the Royal Decameron Los Cabos hotel staff, we want to thank you for sharing your rate and let us know your opinion which is very important for us. We invite you to give us a more precise feed-back on the services that we could improve in order to meet your expectations. In order to verify your case, we invite you to register your comments on the following link: https://www.decameron.com/en/otr-complete-your-request We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards, Royal Decameron Los Cabos
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)