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4.4 out of 5

"Beautiful room, friendly staff and the property is close to restaurants you can literally walk across the street to them. Will definitely be coming b ... " More

By a verified traveler on Fri 14 Aug 2020

Hotel Description

3.5-star hotel near Hawaiian Gardens Casino, connected to a shopping center

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Cerritos Center for Performing Arts and 3 miles (5 km) of Los Cerritos Shopping Center. Medieval Times and Knott's Berry Farm are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 203 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Other amenities include room service, premium bedding, and hair dryers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Cerritos Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Cerritos Hotel

Everyone (8) Couples (4) Family (3)
5 out of 5

Posted by on Sep 9, 2020

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5 out of 5
Beautiful room, friendly staff and the property is close to restaurants you can literally walk across the street to them. Will definitely be coming back

Posted by , from Carson, California on Aug 14, 2020

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Comment from Hotel Management

Aug 14, 2020 by Staff

Thank you for the great feedback, hope to see you soon.

5 out of 5
I had a great night sleep and everything was perfect.

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 28, 2020 by Staff

Thank you for the great feedback hope to see you soon. Thanks

5 out of 5
It was a beautiful hotel. Everything very clean and staff friendly!

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jun 28, 2020 by Staff

Thank you for the great feedback. Hope to see you soon. Thanks

5 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Sheraton Cerritos

We are so thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back very soon!

4 out of 5
Great location to Cerritos Performing Arts venue I booked concert in Mall shopping close Wish dinner hours of service extended further. Not enough time to order dinner after show 10:30 pm. And wait staff need help on show nights! Great bed

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Sheraton Cerritos

Thank you for taking time to share your review. We do our best to ensure that each and every guest has a stay that exceeds their expectations. We will share your feedback with our management team so we can continue to work on ways of improving our guest service. Thank you again!

4 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Dec 5, 2019 by Sheraton Cerritos

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Night staff could careless. Made lots of errors. Failed to issue breakfast vouchers which cause a problem, kept saying “I don’t know” to every simple question asked about their hotel or policy, when they could have easily asked another. Toilet would not flush. Instead of fixing it or transferring rooms they gave us a key card to another room on a different floor in another part of hotel to use the bathroom. Lazy!

Posted by , from San Francisco on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Staff

Thank you for taking time to share your review. We are disappointed to hear that your stay did not meet your expectations. We value your feedback and will share your experience with our management team so we can continue improve our guest service.

5 out of 5

Posted by on Sep 2, 2019

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5 out of 5
The property was clean and neat. I absolutely love the scent of the body care products! They truly helped me to relax and unwind.

Posted by on Aug 18, 2019

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Property Features

Sheraton Cerritos Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Cerritos Hotel. Self parking is free. This 3.5-star Cerritos hotel is smoke free.

  • 203 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (40.9 km / 25.4 mi)
  • Train station: Norwalk- Santa Fe Springs Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Cerritos Hotel offers 203 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cerritos hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7 AM to 11 AM.

Sheraton Cerritos Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.75 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Cerritos Hotel Towne Center
  • Sheraton Cerritos Towne Center
  • Sheraton Hotel Towne
  • Sheraton Hotel Towne Center
  • Sheraton Cerritos Hotel At Towne Cerritos
  • Sheraton Towne Center
  • Sheraton Cerritos
  • Cerritos Sheraton
  • Sheraton Cerritos Hotel At Towne
  • Sheraton Cerritos Hotel at Towne Center
  • Sheraton Cerritos Hotel Hotel
  • Sheraton Cerritos Hotel Cerritos
  • Sheraton Cerritos Hotel Hotel Cerritos

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.