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4.4 out of 5

"Staff we very friendly and professional " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

3.5-star hotel with 1 outdoor pools, connected to a shopping center

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Cerritos Center for Performing Arts and 3 miles (5 km) of Los Cerritos Shopping Center. Also, La Palma Intercommunity Hospital is within 3 miles (5 km) and Knott's Berry Farm is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$144* Per night/room Dec 18 - Dec 19

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Cerritos Hotel ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Cerritos Hotel

Everyone (10) Couples (5) Family (4)
5 out of 5

Posted by on Jun 10, 2022

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5 out of 5
Staff we very friendly and professional

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Customer Service

Thank you for your feedback, Mario. We are thrilled to hear that our great team exceeded your expectations and look forward to hosting you again soon.

5 out of 5
I've stayed at the Sheraton in China, Jiaozhou and Wenzhou. They always provide a bathrobe and slippers. This one didn't.

Posted by on Feb 5, 2022

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Comment from Hotel Management

Feb 6, 2022 by Customer Service

Thank you for letting us know about your recent stay at the Sheraton Cerritos, Stephen. Brand standards differ slightly between the U.S. and China. Robes and slippers are found in our suites and deluxe rooms. We are sorry you missed this amenity. Please let us know if your travels bring you back to Cerritos. We will make sure these amenities are in your room. We hope to see you again.

5 out of 5
ease of access from freeway

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 16, 2021 by Customer Service

Hector, We can never get enough of these reviews! We're delighted to know you had a lovely time here and that you enjoyed our prime location. We can definitely agree with your compliments! Thank you for leaving us this review! Come see us again soon.

5 out of 5
The place was clean and comfortable. Walls may feel a little thin when you hear other doors or the elevator if its busy. Shower could user more pressure. Bed was very comfortable and the building and surrounding area are very nice.

Posted by on Aug 27, 2021

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5 out of 5

Posted by on Jun 27, 2021

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1 out of 5
Every thing is good the only thing the Sheraton hotel doesn’t have a restaurant like other big hotels

Posted by on May 26, 2021

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Comment from Hotel Management

May 27, 2021 by Kent Galante

Thank you for sharing your thoughts. The restaurant and bar will reopen July 1, now that the State of California is lifting COVID restrictions beginning June 15. In the meantime, Starbucks coffee along with some food choices is offered in the hotel from 6 – 10 AM daily and there are many restaurants within walking distance. We hope to see you again when your travel plans bring you back to Southern California.

4 out of 5

Posted by on Feb 16, 2021

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5 out of 5

Posted by on Sep 9, 2020

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5 out of 5
Beautiful room, friendly staff and the property is close to restaurants you can literally walk across the street to them. Will definitely be coming back

Posted by , from Carson, California on Aug 14, 2020

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Comment from Hotel Management

Aug 14, 2020 by Staff

Thank you for the great feedback, hope to see you soon.

Property Features

Sheraton Cerritos Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Cerritos Hotel. Self parking is free. This 3.5-star Cerritos hotel is smoke free.

  • 203 guestrooms or units
  • 8 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Norwalk- Santa Fe Springs Station (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Cerritos Hotel offers 203 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cerritos hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:30 AM.

Sheraton Cerritos Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.75 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Cerritos Hotel Towne Center
  • Sheraton Cerritos Towne Center
  • Sheraton Hotel Towne
  • Sheraton Hotel Towne Center
  • Sheraton Cerritos Hotel At Towne Cerritos
  • Sheraton Towne Center
  • Sheraton Cerritos
  • Cerritos Sheraton
  • Sheraton Cerritos Hotel At Towne
  • Sheraton Cerritos Hotel at Towne Center
  • Sheraton Cerritos Hotel Hotel
  • Sheraton Cerritos Hotel Cerritos
  • Sheraton Cerritos Hotel Hotel Cerritos

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.