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Courtyard by Marriott Cypress Anaheim/Orange County

3-star property
5865 Katella Ave, Cypress, CA 1-855-201-7819
3.9 out of 5
Good!
See all 15 travelocity Reviews

"Nice room and friendly staff " More

By a verified traveler on Sun 05 Dec 2021

Points Of Interest

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Hotel Description

3-star hotel near Los Alamitos Race Course

Close to airport

Within 6 miles (10 km) of this Cypress hotel, you'll find Knott's Berry Farm and Medieval Times. California State University, Long Beach is within 6 miles (10 km) and Disneyland® is within 9 miles (15 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

The 156 soundproofed guestrooms offer free WiFi and room service. Comforts include premium bedding and down comforters, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available once per stay.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$128* Per night/room Feb 20 - Feb 21

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Cypress Anaheim/Orange County ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Cypress Anaheim/Orange County

Everyone (7) Business (1) Couples (2) Family (3)
5 out of 5
Nice room and friendly staff

Posted by on Dec 5, 2021

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Comment from Hotel Management

Dec 6, 2021 by CyCypress

Thank you for the perfect score! We hope to keep you as a satisfied guest and hope to see you soon!

3 out of 5
Bathroom was dirty had to ask for toilet paper, refrigerator was inoperable and did not keep our food cold. Need to update the amenities. Not offering free continental breakfast.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 25, 2021 by CyCypress

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

5 out of 5
Close to restaurants

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 10, 2021 by CyCypress

Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

1 out of 5

Posted by on Dec 5, 2020

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Comment from Hotel Management

Dec 7, 2020 by CYCypress

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

5 out of 5
Clean room, nice staff, fast check in/out, free parking

Posted by on Nov 24, 2020

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Comment from Hotel Management

Nov 24, 2020 by CYCypress

Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

5 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by CyCypress

Thank you for the perfect score! We hope to keep you as a satisfied guest and hope to see you soon.

2 out of 5
This location is running a classic bait and switch scam. They advertise a discounted rate on Travelocity. After you book the reservation but before you actually get to check into the hotel, they claim they have a "pipe emergency" and re-book you at the Hampton Inn down the street, which I am told has the same ownership. Read the online reviews. They have been running this scam for at least two months. When I attempted to check into the Courtyard I asked why I was being re-booked while other people were obviously staying there. I was told everyone had to be out in two days because of a "pipe emergency." They have been making this claim since at least June. This was an obvious and easily disprovable lie, since I stayed in their other hotel for four days and observed that the Courtyard has guests registered there the entire time. Also, they continued to accept new reservations on Travelocity the entire time. I don't even understand their angle to the scam, since I would have gladly booked at the Hampton Inn at the same rate. I'm guessing maybe others consider it to be a downgrade. Regardless, I don't like being lied to no matter what their motivation is.

Posted by , from Norwalk, CT on Aug 26, 2020

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Comment from Hotel Management

Aug 27, 2020 by CYCypress

Dear Valued Guest, On behalf of the Courtyard by Marriott Cypress, kindly accept our sincere apologies for not being able to accommodate you at our hotel. We genuinely regret the inconvenience caused to you because of this. We hope you can forgive us for this inconvenience and give us an opportunity to host you in the near future.

3 out of 5
Unfortunately, my original booking couldnt be fulfilled, there were problems at the original location. Accommodations were made for a room a couple miles away, so there was a small inconvenience. So i cant accurately rate the Marriott since thats not where i stayed

Posted by , from Orange County on Aug 14, 2020

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Comment from Hotel Management

Aug 17, 2020 by LilyG

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

1 out of 5
Was unable to check in the facility was closed. I was told I was charged anyway. I would like a refund

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by LilyG

Thank you for your feedback. We are sorry for the confusion. We are looking in to this matter to better assist you. Please email us with a phone number or email address so our team can discuss your issues personally.

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Lilyg

Thank you for the positive score. We hope to keep you as a satisfied guest and hope to see you soon!

About the Courtyard by Marriott Cypress Anaheim/Orange County

Location 5865 Katella Ave, Cypress, CA 90630

Property Features

Courtyard by Marriott Cypress Anaheim/Orange County offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Cypress Anaheim/Orange County. Self parking is free. This 3-star Cypress hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 7 levels
  • 3940 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Cypress Anaheim/Orange County offers 156 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Cypress hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Marketplace - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

El Torito - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Courtyard Cypress
  • Courtyard Cypress Marriott
  • Courtyard Marriott Cypress
  • Courtyard Marriott Hotel Cypress
  • Cypress Courtyard
  • Cypress Courtyard Marriott
  • Cypress Marriott
  • Cypress Marriott Courtyard
  • Marriott Courtyard Cypress
  • Marriott Cypress
  • Courtyard Fort Lauderdale North
  • Courtyard Marriott Cypress Hotel
  • Courtyard By Marriott Cypress Anaheim/Orange County CA
  • Courtyard Marriott Cypress Anaheim/Orange County Hotel
  • Courtyard Marriott Anaheim/Orange County Hotel
  • Courtyard Marriott Cypress Anaheim/Orange County
  • Courtyard Marriott Anaheim/Orange County
  • Courtyard by Marriott Cypress Anaheim/Orange County Hotel
  • Courtyard by Marriott Cypress Anaheim/Orange County Cypress
  • Hotel Courtyard by Marriott Cypress Anaheim/Orange County
  • Courtyard by Marriott Cypress Anaheim/Orange County Cypress
  • Courtyard by Marriott Cypress

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.