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4.3 out of 5

"Excellent location. We have stayed usually at Radisson Blu Bloomsbury so booked a standard room. Only complaint is that the room is tiny --it has a ... " More

By a verified traveler on Tue 20 Feb 2018

Hotel Description

4-star eco-friendly hotel near Cambridge Theatre

Heart of London

With a stay at this London City Centre hotel, you'll be steps from Cambridge Theatre and Donmar Warehouse. Royal Opera House and Leicester Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Limo/town car service, express check-in, and express check-out are also on offer.

Free WiFi, flat-screen TVs

The 137 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include 24-hour room service, Egyptian cotton sheets, and coffee/tea makers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$182* Per night/room Jun 14 - Jun 15

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Blu Edwardian Mercer Street Hotel, London ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Blu Edwardian Mercer Street Hotel, London

Everyone (3)
4 out of 5

No nonsense hotel

Excellent location. We have stayed usually at Radisson Blu Bloomsbury so booked a standard room. Only complaint is that the room is tiny --it has a largish round glass table with two upholstered chairs which did not allow passage for both of us at once between bed and closet. Bloomsbury much larger standard room. Also Mercer St hotel has no drawers only closet -- with pillows occupying shelf. Again Bloomsbury has better storage. I complained about the cable service and was told that there is access thru the internet to other channels -- but could not figure out how this worked. Very nice staff.

Posted by , from New YOrk on Feb 20, 2018

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Comment from Hotel Management

Feb 24, 2018 by Guest Relations

Dear Ms. Susan, Thank you for your feedback. We appreciate this and will use them to improve. We hope that you will come back to our hotel soon! Regards, Guest Relations mercervip@radisson.com

5 out of 5

Superb stay at Radisson

Superb service. Staff very well trained. Newly renovated. Had a great room. Breakfast was excellent. Great location at the heart of Seven Dials. At the heart of Covent Garden and the theaters districts. Close walking distance to Piccadilly / Oxford / Regent. Was on business, but would not want to stay anywhere else. I love a lively environment after I finish my business meetings.

Posted by , from Beirut, Lebanon on May 22, 2017

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4 out of 5
Pros: Location, most Staff and cleanliness!
Cons: Communication with corporate and hotel staff.
Location: Coventry Garden, great access to tube, shopping!
Good Evening, We had a great visit, I called to request a wake up call for the following morning at approx. 1:10, wake up call for 9:15 a.m. The night manager discovered some sort of discrepancy in my booking. There was a double booking made in error reversing my first and last name. The night manager seemed to think that was a concern, he called me back at approx. 1:30 in the morning to clear this up. I asked him if he could take care of it or what should be done, he did not seem to know what to do. After hanging up at this hour knowing I am being charged for two rooms simultaneously, I called back downstairs to see if he had resolved the problem, I said would it be better if I came down to the lobby with my credit cards, he said that would be best. I got dressed got my cards and passports out of the safe and went down to the lobby, (again at approx. 2:00 a.m.) He seemed to then be able to solve the problem and told me my card would be credited. I am just not getting why this happened and why this had to be handled in the middle of the night. We had a fantastic visit and the reception, concierge and cleanliness of the hotel was perfect. We have family living in London and do plan to return. We are sorry this happened. Thank you in advance for your time and attention in this matter. Margaret Hunt , Room 104 Our visit was from Nov. 19 - 25. We also found it quite apauling to pay 2.75lbs for a glass of still water in the restaurant, no bottle or pitcher, one glass

Posted by , from naples, FL on Nov 27, 2016

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About the Radisson Blu Edwardian Mercer Street Hotel, London

Location 20 Mercer Street, Covent Garden, London, England WC2H 9HD

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2021 (dates subject to change):

  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. WiFi is free in public spaces. There are 4 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Radisson Blu Edwardian Mercer Street Hotel, London. This 4-star London hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 6 levels
  • Built in 1904
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Heathrow Airport (LHR) (27.8 km / 17.3 mi)
  • Train station: London Charing Cross Station (0.9 km / 0.5 mi)
  • Metro station: Covent Garden Underground Station (0.3 km / 0.2 mi)

Room Amenities

Radisson Blu Edwardian Mercer Street Hotel, London offers 137 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Monmouth Kitchen - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 26.00 per person (approximately)
  • Nearby parking fee: GBP 44.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercer Street Hotel
  • Mercer Street Radisson Edwardian
  • Radisson Blu Edwardian Mercer Street
  • Radisson Blu Edwardian Mercer Street Hotel
  • Radisson Blu Edwardian Mercer Street Hotel London
  • Radisson Blu Edwardian Mercer Street London
  • Radisson Edwardian Blu Mercer Street
  • Radisson Edwardian Mercer
  • Radisson Edwardian Mercer Street
  • Radisson Blu Edwardian Mercer Street Hotel London, England
  • Radisson Edwardian Mountbatten
  • Radisson Blu Edwardian Mercer Street Hotel London England
  • Radisson Blu Edwardian Mercer Street Hotel
  • Radisson Blu Edwardian Mercer Street Hotel, London Hotel
  • Radisson Blu Edwardian Mercer Street Hotel, London London
  • Radisson Blu Edwardian Mercer Street Hotel, London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.