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Orlando Hotel

2.0 star property
Hotel in London, near Kensington High Street

Choose dates to view prices

Photo gallery for Orlando Hotel

Exterior
Family Apartment, Ensuite | Private kitchen
Room
Room
Classic Studio, Ensuite | Lounge

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi

Explore the area

View in a map
83 Shepherds Bush Road, London, England, W6 7LR
  • Place, Westfield London Shopping Centre
    ‪13 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, Private Bathroom

Room

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

Room

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

Classic Suite, Ensuite

Classic Suite, Ensuite

  • 151 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Classic Studio, Ensuite

Classic Studio, Ensuite

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

Classic Single Room, Ensuite

Classic Single Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room, Ensuite

Room

Classic Quadruple Room, Ensuite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

Room

Basic Studio, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Apartment, Ensuite

Family Apartment, Ensuite

Family Apartment, Ensuite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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  • Pool
  • Hot Tub
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4.5 out of 5, Wonderful, 1,326 reviews
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The price is $159
Oct 26 - Oct 27
Total with taxes and fees
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About the neighborhood

London

Hammersmith and Fulham stay.Within a 15-minute walk of this Hammersmith and Fulham hotel, you'll find Kensington High Street and Olympia Events. Westfield London Shopping Centre and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 13 min walk - 0.7 miles
  • Eventim Apollo - 13 min walk - 0.7 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Events - 14 min walk - 0.8 miles
  • Hyde Park - 7 min drive - 2.2 miles

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬6 min walk
  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk
  • ‪The Brook Green Hotel - ‬2 min walk
  • ‪Zarathustra Cafe - ‬6 min walk

About this property

Orlando Hotel

Hotel near Kensington High Street in London
Orlando Hotel offers its guests multilingual staff. WiFi is free in public spaces.

This London hotel is smoke free.

  • 35 guestrooms or units
  • Staff is multilingual
  • No smoking on site
Orlando Hotel offers 35 accommodations. Housekeeping is provided weekly.

Similar properties

Front of property

Sapphire Hotel

  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
3.5 out of 5, Good, 1,003 reviews
$54 nightly
The price is $64
Oct 26 - Oct 27
Total with taxes and fees
Sapphire Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and cash. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

How close is Orlando Hotel to the airport?

Orlando Hotel is 12.9 mi (31-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Orlando Hotel have an airport shuttle?

Airport shuttle services are not available at Orlando Hotel.

Does Orlando Hotel offer free breakfast?

Orlando Hotel does not offer free breakfast.

Is there a casino at Orlando Hotel?

No, there is no casino at this hotel.

What time is check-in at Orlando Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Orlando Hotel?

Free parking is not available at this hotel.

Does Orlando Hotel have a pool?

Orlando Hotel does not have a pool.

Does Orlando Hotel have a spa?

There are no spa services available at this hotel.

How close is Orlando Hotel to downtown London?

Orlando Hotel is 4.1 mi away from London.

Orlando Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 114 reviews
Rating 8 - Good. 23 out of 114 reviews
Rating 6 - Okay. 24 out of 114 reviews
Rating 4 - Poor. 15 out of 114 reviews
Rating 2 - Terrible. 35 out of 114 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Margaret

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Loss of internet. 2 people 1 coffee cup. Didnt see anyone that worked there. Dont recommend
Stayed 3 nights in Jul 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service
There wasn't a reception to advise us on which room we were staying in. The sink in the ensuite was blocked. There wasn't any tea or coffee to go with the kettle in the room.
Stayed 2 nights in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Doors needrenewing and painting. Very small toilet

Stayed 1 night in Jun 2025

2/10 Terrible

sage

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY

Absolutely awful place. Check in is a joke - there is no on site reception, and it is not explained when booking that you need to email them scans of your passport before they'll give you the code to the front door let alone your room. Every night of my stay there were groups of confused people stuck on the steps asking for help to get inside. One night a group of ten tourists with a reservation got into the building and started banging on bedroom doors trying to find a staff member. As a person travelling alone, this was very unnerving - especially as the bedroom doors had no way to secure them from the inside (as they use coded locks). When I arrived the front door was open as somebody was doing building work inside, and he took pity on me and let me inside my room, but it took 2 hours after I arrived for the email with the codes to come through so I could go in and out. The room I was given on the ground floor was filthy. They have been renovating and there was so much thick sanding dust on the walls and floors that I had to change my black t-shirt after brushing against one. The only things in the room were a double futon (advertised as a queen sized bed) a television and a night stand with a kettle and cup. There was nowhere to hang or store clothes, the net curtains on the window were torn, and the ceiling fan was broken. If you have any choice in the matter DO NOT STAY HERE.
The sad face drawn in dust on the door says it all.
The doors were badly damaged and covered in sanding dust
The room
Stayed 4 nights in May 2025

6/10 Okay

Lianne

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Basic

Very basic. Dark entrance . No reception. Communication through email. Shabby but clean rooms
Stayed 1 night in May 2025

6/10 Okay

Rennee

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Mervyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived i received a phone call saying that they could not accomodate me there at the orlando hotel but they gave me a room near Hyde park 20 minute bus journey. The orlando hotel had an old bed laying out the front and rubbish everywhere! What a dump
Stayed 1 night in Apr 2025

4/10 Poor

Mairead

Disliked: Cleanliness
Unmanned hotel with construction being done, no AC and confusing check in process. Seemed to all be run by one woman on a cellphone.
Stayed 1 night in Apr 2025

6/10 Okay

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Was not told till arrival I had to pay with cash. Eventually they let me do bank transfer.
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Tegan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Pay an extra £10 for a more cleanly hotel. It’s worth it
Stayed 1 night in Feb 2025

6/10 Okay

S

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and clean 'roof over your head'

For a two star hotel, and the room price significantly under London's general price point I think the value for money was good. Would I go there for leisure stay or if I wanted anything fancy? No. But to stay somewhere clean and safe for one night I think this hotel offers a good option. The location is good and I felt safe walking around as it's right on the main street. The room was dated but clean and had nice amenities. Looks like they're doing some renovation too, so I will probably go back when I next need to stay in London. The reception is not really open but there was a staff member who greeted us in the entrance and was friendly and helpful.
Stayed 1 night in Feb 2025

2/10 Terrible

Enrique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty. Hairs in the shower. Dust all over the place. It looked like it has never been cleaned. I arrived at 11am. Yes, very early and they told me that the room was not ready. Fear enough. But, they gave me the room at 15.05. So you tell me that you could not harry up with my room? I landed early in the morning. Nothing I could have done about it. Disgusting place and staff
Stayed 6 nights in Feb 2025

4/10 Poor

nacer

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

john

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025

8/10 Good

Rekar

Stayed 7 nights in Feb 2025

8/10 Good

Atikur

Traveled with partner
Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2025

8/10 Good

Padmini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lee

It served its purpose
Stayed 1 night in Feb 2025