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Orlando Hotel

2.0 star property
Hotel near Kensington High Street in London

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Photo gallery for Orlando Hotel

Exterior
Standard Quadruple Room, Private Bathroom | 1 bedroom
1 bedroom
Family Apartment, Ensuite | Private kitchen
Classic Studio, Ensuite | Lounge

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi

Explore the area

View in a map
83 Shepherds Bush Road, London, ENG, W6 7LR
  • Westfield London Shopping Centre
    ‪13 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Classic Single Room, Ensuite

Classic Single Room, Ensuite | 1 bedroom

Classic Single Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room, Ensuite

Classic Quadruple Room, Ensuite | 1 bedroom

Classic Quadruple Room, Ensuite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Classic Suite, Ensuite

Classic Suite, Ensuite | 1 bedroom

Classic Suite, Ensuite

  • 151 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Classic Studio, Ensuite

Classic Studio, Ensuite | 1 bedroom

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom | 1 bedroom

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom | 1 bedroom

Standard Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | 1 bedroom

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, Ensuite

Family Apartment, Ensuite | 1 bedroom

Family Apartment, Ensuite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | 1 bedroom

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Ensuite

1 bedroom

Basic Studio, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom

Double Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite | 1 bedroom

Classic Triple Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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St Martins Lane London

London City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,006 reviews
$363 nightly
The price is $436
Aug 31 - Sep 1
Total includes taxes and fees
St Martins Lane London

About the neighborhood

London

Hammersmith and Fulham stay.Within a 15-minute walk of this Hammersmith and Fulham hotel, you'll find Kensington High Street and Olympia Conference and Exhibition Centre. Westfield London Shopping Centre and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 13 min walk - 0.7 miles
  • Eventim Apollo - 13 min walk - 0.7 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Conference and Exhibition Centre - 14 min walk - 0.8 miles
  • Hyde Park - 7 min drive - 2.7 miles

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬6 min walk
  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪Los Molinos - ‬2 min walk
  • ‪Richmond Arms - ‬2 min walk
  • ‪Havelock Tavern Brook Green - ‬7 min walk

About this property

Orlando Hotel

Hotel near Kensington High Street in London
Orlando Hotel offers its guests multilingual staff. WiFi is free in public spaces.

This London hotel is smoke free.

  • 35 guestrooms or units
  • Staff is multilingual
  • No smoking on site
Orlando Hotel offers 35 accommodations. Housekeeping is provided weekly.

Languages

Arabic, English, French, Italian, Spanish

Similar properties

Front of property

Sapphire Hotel

  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
3.5 out of 5, Good, 1,001 reviews
$51 nightly
The price is $61
Aug 31 - Sep 1
Total includes taxes and fees
Sapphire Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and cash. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

How close is Orlando Hotel to the airport?

Orlando Hotel is 12.9 mi (31-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Orlando Hotel have an airport shuttle?

Airport shuttle services are not available at Orlando Hotel.

Does Orlando Hotel offer free breakfast?

Orlando Hotel does not offer free breakfast.

Is there a casino at Orlando Hotel?

No, there is no casino at this hotel.

What time is check-in at Orlando Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Orlando Hotel?

Free parking is not available at this hotel.

Does Orlando Hotel have a pool?

Orlando Hotel does not have a pool.

Does Orlando Hotel have a spa?

There are no spa services available at this hotel.

How close is Orlando Hotel to downtown London?

Orlando Hotel is 4.1 mi away from London.

Orlando Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 113 reviews
Rating 8 - Good. 23 out of 113 reviews
Rating 6 - Okay. 23 out of 113 reviews
Rating 4 - Poor. 15 out of 113 reviews
Rating 2 - Terrible. 35 out of 113 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Rennee

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Mervyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived i received a phone call saying that they could not accomodate me there at the orlando hotel but they gave me a room near Hyde park 20 minute bus journey. The orlando hotel had an old bed laying out the front and rubbish everywhere! What a dump
Stayed 1 night in Apr 2025

4/10 Poor

Mairead

Disliked: Cleanliness
Unmanned hotel with construction being done, no AC and confusing check in process. Seemed to all be run by one woman on a cellphone.
Stayed 1 night in Apr 2025

6/10 Okay

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Was not told till arrival I had to pay with cash. Eventually they let me do bank transfer.
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Tegan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Pay an extra £10 for a more cleanly hotel. It’s worth it
Stayed 1 night in Feb 2025

6/10 Okay

S

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and clean 'roof over your head'

For a two star hotel, and the room price significantly under London's general price point I think the value for money was good. Would I go there for leisure stay or if I wanted anything fancy? No. But to stay somewhere clean and safe for one night I think this hotel offers a good option. The location is good and I felt safe walking around as it's right on the main street. The room was dated but clean and had nice amenities. Looks like they're doing some renovation too, so I will probably go back when I next need to stay in London. The reception is not really open but there was a staff member who greeted us in the entrance and was friendly and helpful.
Stayed 1 night in Feb 2025

2/10 Terrible

Enrique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty. Hairs in the shower. Dust all over the place. It looked like it has never been cleaned. I arrived at 11am. Yes, very early and they told me that the room was not ready. Fear enough. But, they gave me the room at 15.05. So you tell me that you could not harry up with my room? I landed early in the morning. Nothing I could have done about it. Disgusting place and staff
Stayed 6 nights in Feb 2025

4/10 Poor

nacer

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

john

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025

8/10 Good

Rekar

Stayed 7 nights in Feb 2025

8/10 Good

Atikur

Traveled with partner
Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2025

8/10 Good

Padmini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lee

It served its purpose
Stayed 1 night in Feb 2025

4/10 Poor

John Carter, new york

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is no one at reception almost ever. They are trying to make it completely automated but there are flaws in their system so things inevitably go wrong. People get locked out because there's no one to oversee visitors, especially at night. People then lean on the doorbell all night which was just outside my room so I was continually woken up by that. There is no one to oversee checkout in the early morning so if you have an early flight you won't get your security deposit back unless you work out a special arrangement. The back door blind didn't stay down so I had no privacy. The halogen lamps in the room were blinding so I could not read or work at my computer comfortably. (All they need to do was provide a decent desk lamp or a bedside lamp for reading). Oh! And their wi-fi was down 2 days out of five! I could go on and on about how bad it was. I will say that the person who was in charge did everything he could to fix the problems, but the hotel itself is a complete disorganized mess so there was only so much he could do.
Stayed 5 nights in Jan 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a short break in London for 3 days This establishment is not the ritz and its not advertised as such but what it is, is great value for money. Personal care and service was excellent. Building is a work in progress, the room and shower was spotless. We had a problem with the tv reception but this was sorted promptly. Transport links are excellent with bus stops a few metres from the door and tube stations within 10 mins walk or 5 min bus ride. Would highly recommend a visit
Stayed 3 nights in Jan 2025

6/10 Okay

Corie

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
For starters there were wet towels on the bed when we first checked in. After we informed the staff they just sat in the hallway for the rest of our stay. Other than that, the cleanliness was as expected for its price. Amenities were not all included and the wifi and outlets kept going out, leaving us without a heater. Nice TV. Water did not heat up the last night of our stay but other than that everything was expected since the price was reasonably cheap. I didn’t die and nothing was stolen, so that’s all that really mattered.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan Patricia

Traveled with family
Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025

2/10 Terrible

Edward

Stayed 1 night in Jan 2025