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"My room was one of the smaller units. I was disappointed with the design and the amenities not the size. The curtains were difficult to manage becaus
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4-star Victorian hotel near Apollo Victoria Theatre
City center retreat
A stay at this London City Centre hotel places you steps from Apollo Victoria Theatre and a 5-minute walk from Victoria Palace Theatre. Buckingham Palace and Green Park are also within half a mile (1 km).
Dining options, 3 bars/lounges
This smoke-free hotel's 2 restaurants, 3 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the 9 conference rooms, free WiFi in public areas, and laundry service. A computer station, luggage storage, and laundry facilities are also on offer.
Free WiFi, Smart TVs
The 345 guestrooms feature free WiFi, Smart TVs with digital channels, and thoughtful touches like free minibar items and espresso makers. 24-hour room service, premium bedding, and rainfall showerheads are also available.
Amba Hotel Grosvenor ratings based on 30 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Amba Hotel Grosvenor
Everyone (21)Couples (4)Family (7)
4 out of 5
I liked the location and that the rooms were recently refurbished, clean, and modern with the largest Smart TV I have seen in any hotel thus far.
However, some active renovations were visibly underway, and regular rooms felt too small and cramped compared to standard hotel rooms.
Posted by a verified traveler on Jan 16, 2020
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Comment from Hotel Management
Jan 16, 2020
by Dane - Guest Relations Manager
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. We were delighted to receive your positive review. We look forward to welcoming you to Amba Hotel Grosvenor in the forthcoming future. Kind Regards,
5 out of 5
Very clean, super helpful staff! Everyone was kind and professional. The room was keot warm and comfy
Posted by Savannah, from CA on Dec 10, 2019
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Comment from Hotel Management
Dec 12, 2019
by the amba hotel grosvenor
many thanks for your rating and comments.
Kind regards, Natasha
3 out of 5
It appears to be a beautiful hotel, but it was under construction / renovations including the lobby area. The room appeared to be okay, however, there was no heat in our room despite trying to correct the thermostat. The temperatures were in the 30s - 40s during the stay, thus it was uncomfortably cold in the room. We discovered the window actually had an issue that allowed cold air to flow into the room. The other issue was that the room was directly above Victoria Station, so you heard both the morning music and loud speakers throughout the entire stay. If we had known of the sounds and more so had heat in the room we would have stated the stay was great. As it was, we stayed out of the room as much as possible to avoid the cold conditions.
Posted by Lauren, from New Jersey on Nov 15, 2019
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Comment from Hotel Management
Nov 16, 2019
by Guest Relations Team
Dear Lauren,
Thank you for taking the time to provide us your valued feedback on your recent stay with us.
I am really sorry to read that you did not feel fully comfortable during your stay and please, accept my most sincere apologies for any inconvenience caused.
However, I have already provided to forward your valued feedback to our Maintenance Manager with regards to the AC unit in order to improve our quality service.
I would like also to ensure you that guest's satisfaction is our priority and it will be a pleasure for us to welcome you again here at The Grosvenor Hotel.
I wish you a lovely weekend.
Kind Regards
5 out of 5
We thought that the staff was incredibly friendly and helpful. The facilities were very clean, and the breakfast was fabulous.
Posted by a verified traveler on Sep 9, 2019
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Comment from Hotel Management
Sep 11, 2019
by the grosvenor
Many thanks for your 5 out of 5 rating and review. We hope you will return for more of the same very soon.
Kind regards, Natasha
5 out of 5
Service quality
Room comfortable and clean
Converge atención excellent
Posted by a verified traveler on Aug 31, 2019
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Comment from Hotel Management
Sep 2, 2019
by Emma
Dear Reviewer
Many Thanks for your feedback on your recent stay with us .
Many Thanks
Emma
Many thanks for your 5* rating and review.
Kind regards, Natasha
4 out of 5
Posted by a verified traveler on Jul 23, 2019
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Comment from Hotel Management
Jul 24, 2019
by the grosvenor
Thanks for your rating.
Kind regards, Natasha
4 out of 5
It is located in Victoria train station, so it was easy to get the train. Did not like the fact that the lift/elevator stopped on the ground floor which is one flight above the floor that led to the train station. This meant that we had to take several pieces of heavy luggage down a flight of stairs.
Posted by a verified traveler on Jul 16, 2019
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Comment from Hotel Management
Jul 18, 2019
by Emma
Dear Reviewer
Many Thanks for your feedback
Emma
3 out of 5
Posted by a verified traveler on Jun 9, 2019
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Comment from Hotel Management
Jun 10, 2019
by the grosvenor
Thanks for your rating.
Kind regards, Natasha
5 out of 5
Posted by a verified traveler on May 19, 2019
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Comment from Hotel Management
May 20, 2019
by the grosvenor
Many thanks for your rating.
Kind regards, Natasha
There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. There are 9 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Amba Hotel Grosvenor. This 4-star London hotel is smoke free.
345 guestrooms or units
7 levels
2 dining venues
3 bars or lounges
Built in 1862
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Computer for guest use
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Offsite parking discounted rates available
Transport
Train station: London Victoria Rail Station (1.6 km / 1 mi)
Metro station: Victoria Underground Station (0.2 km / 0.1 mi)
Parking:
Room Amenities
Amba Hotel Grosvenor offers 345 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.
Stocked minibar (free)
In-room dining (24 hours)
Smart television
Digital channels
Espresso maker
Coffee maker
Luxury bedding
Bathtub or shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Soak - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
The Grosvenor Arms - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
The Tea lounge - This brasserie serves light fare only. Open select days.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Only service animals are allowed
24-hour check-in
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: GBP 15.00 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grosvenor Hotel
Grosvenor Hotel London
Grosvenor London
The Grosvenor Hotel London, England
The Grosvenor, London Hotel London
Thistle Victoria
Grosvenor
The Grosvenor Hotel
Amba Hotel Grosvenor Hotel
Amba Hotel Grosvenor London
Amba Hotel Grosvenor Hotel London
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
