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Hotel Stary

Property class: 5 and above
Family-friendly 5-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel Stary

2 indoor pools
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Couples treatment rooms, steam room, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪30 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kraków

Central Kraków getaway .With a stay at this Kraków Old Town hotel, you'll be steps from Town Hall Tower and Cloth Hall. Main Market Square and St. Mary's Basilica are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Cloth Hall - 2 min walk - 0.1 miles
  • Town Hall Tower - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 15 min walk - 0.8 miles

Getting around

  • Turowicza Station - 9 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Gościnna Chata - ‬2 min walk
  • ‪Morskie Oko - ‬2 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Restauracja Chopin - ‬1 min walk

About this property

Hotel Stary

Family-friendly 5-star hotel near Main Market Square
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 180 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 30 2026 to April 2 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 180 per person (one-way)
  • Secured valet parking fee: PLN 180 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

How close is Hotel Stary to the airport?

Hotel Stary is 8 mi (36-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Stary?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Stary on May 11, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Stary have an airport shuttle?

Hotel Stary offers an airport shuttle 24 hours a day, for a charge of PLN 180 per person, one-way.

Does Hotel Stary offer free breakfast?

Free breakfast isn’t provided at Hotel Stary, but buffet breakfast is offered for a fee of PLN 140 for adults and PLN 100 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Stary?

No, there is no casino at this hotel.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Stary?

Free parking is not available at this hotel. Valet parking is available for PLN 180 per day.

Does Hotel Stary have a pool?

Hotel Stary features 2 indoor pools. Guests can enjoy pool access from 6:00 AM to 10:00 PM.The property will be renovating the pool from March 30 2026 to April 2 2026 (completion date subject to change).

Does Hotel Stary have a restaurant?

Hotel Stary is home to TRZY RYBKI, which features international cuisine.

Does Hotel Stary have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Hotel Stary to downtown Kraków?

Hotel Stary is 0.1 mi away from Kraków.

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 631 out of 849 reviews
Rating 8 - Good. 158 out of 849 reviews
Rating 6 - Okay. 37 out of 849 reviews
Rating 4 - Poor. 18 out of 849 reviews
Rating 2 - Terrible. 5 out of 849 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really well appointed, and the staff was both very friendly and helpful.
Stayed 4 nights in Mar 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

8/10 Good

Hannah

Stayed 3 nights in Dec 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities
Location, Spa, cleaning,
Stayed 3 nights in Jan 2026

2/10 Terrible

Frank, NORTHVILLE

Stayed 3 nights in Oct 2025

10/10 Excellent

Eva-Maria

Traveled with group
Liked: Cleanliness, amenities
Lovely rooms, very clean - only issue was: we booked the rooms at the same time but we were on different flloors. (We did notice there were other twin rooms on the same floor)
Stayed 3 nights in Dec 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko było ok, śniadania bardzo dobre z dużym wyborem.
Stayed 2 nights in Nov 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
The hotel and facilities especially the spa were amazing. We really enjoyed our stay. The only thing that let it down were the pillows they were so soft it was uncomfortable.
Stayed 3 nights in Dec 2025

8/10 Good

Shirin

Stayed 3 nights in Dec 2025

4/10 Poor

justin

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicky

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent facilities overall. Very interesting mix of old and modern. Beautifully restored. A couple of inconsistencies: 1) the room had Nespresso coffee pods without the machine and a boiler for water without instant coffee. After several attempts at getting coffee, they retrieved the pods and brought instant coffee. 2) WiFi is unstable in certain rooms.
Stayed 3 nights in Nov 2025

8/10 Good

Laura

The staff were all extemely polite spotless room
Stayed 5 nights in Nov 2025

10/10 Excellent

Fabio

Stayed 3 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was unique and very well kept. Rooms were clean and staff very friendly. I would recommend purchasing breakfast with room in advance, otherwise it’s 115 Zloty
Stayed 1 night in Nov 2025

10/10 Excellent

nathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great - super clean, very comfortable, beautifully decorated with great amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Zenya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and spotless, room was far bigger than expected and had everything we could need. Spa was lovely and peaceful, we were the only guests in there when we visited. All staff were friendly and really helpful. Would definitely recommend.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

The room was lovely and clean and the spa was brilliant!
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice clean well located hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room's with fabulous views of St Marys church. Staff very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this hotel. Our stay at the Stary Hotel was nothing short of exceptional. The hotel is in the heart of Kraków’s Old Town, just steps away from the Main Square and is surrounded by charming streets, historical landmarks, and vibrant cafés - yet it remains a peaceful and elegant retreat from the bustle outside. The hotel’s spa and wellness area is located beneath the historic building and is absolutely stunning - a true hidden gem. There are two adjoining pools, a sauna and steam room which create a tranquil atmosphere that feels wonderfully indulgent after a day of exploring the city. Our room was very spacious, impeccably clean, and beautifully designed - a perfect balance between modern comfort and traditional charm. The furnishings and finishes were luxurious and warm - my only complaint would be not enough lighting. Every member of staff we encountered was polite, professional, and genuinely eager to ensure we had everything we needed from maps and umbrellas to taxis and tours. Their hospitality added a personal touch that made us feel truly welcome. Stary Hotel is the ideal choice for anyone wanting to experience Kraków in style and comfort. It’s a flawless combination of history, luxury, and exceptional service - would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in the centre of the Old Town. Perfect location. Rooms have old world charm with modern amenities.
Stayed 2 nights in Oct 2025