Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
5-star luxury hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Lobby sitting area
Front of property
Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    ‪3 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪18 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬

Room options

Apartment

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Deluxe Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Single Room

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Double Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Twin Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Twin Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

You may also like

About the neighborhood

Kraków

City center stay.At this Kraków Old Town hotel, you'll be well placed to visit Royal Road and Main Market Square, both within a 5-minute walk. Florianska Street and Czartoryski Museum are also within half a mile (1 km).

What's nearby

  • Royal Road - 3 min walk - 0.2 miles
  • Main Market Square - 4 min walk - 0.3 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Galeria Krakówska - 7 min walk - 0.4 miles
  • Wawel Castle - 18 min walk - 1.0 mile

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Przypiecek krakowski 24h - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

How close is Hotel H15 Francuski Old Town - Destigo Hotels to the airport?

Hotel H15 Francuski Old Town - Destigo Hotels is 10 mi (26-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on May 31, 2025 start from $219.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel H15 Francuski Old Town - Destigo Hotels have an airport shuttle?

Hotel H15 Francuski Old Town - Destigo Hotels offers an airport shuttle 24 hours a day, on request, for a charge of PLN 130 per vehicle, one-way.

Does Hotel H15 Francuski Old Town - Destigo Hotels offer free breakfast?

Free breakfast isn’t provided at Hotel H15 Francuski Old Town - Destigo Hotels, but buffet breakfast is offered for a fee of PLN 99 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel H15 Francuski Old Town - Destigo Hotels?

No, there is no casino at this hotel.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Free parking is not available at this hotel. Valet parking is available for PLN 100 per day.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a pool?

Hotel H15 Francuski Old Town - Destigo Hotels does not have a pool.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a spa?

There are no spa services available at this hotel.

How close is Hotel H15 Francuski Old Town - Destigo Hotels to downtown Kraków?

Hotel H15 Francuski Old Town - Destigo Hotels is 0.2 mi away from Kraków.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 369 reviews
Rating 8 - Good. 66 out of 369 reviews
Rating 6 - Okay. 15 out of 369 reviews
Rating 4 - Poor. 2 out of 369 reviews
Rating 2 - Terrible. 0 out of 369 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ioulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere at the hotel, every detail is noticed. Polite staff, always there to help you. Fantastic location, a breath away from Krakow main square!
Stayed 2 nights in Jan 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the old town.

This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jadwiga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your kindness and help when I needed To all of you in front desk and restaurant staff for your kindness My staying in your hotel was very much appreciated , will see you in march Jadwiga
Stayed 14 nights in Jan 2025

10/10 Excellent

Tomasz

Stayed 2 nights in Jan 2025

10/10 Excellent

MENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place for you staying in Krakow
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew, wilmette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 1 night in Jan 2025

10/10 Excellent

Eacham, Zetland

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the old town and close to the square and Christmas Market.
Stayed 2 nights in Jan 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Marzena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel right in Old Town. It is only a few blocks from the main square. The hotel itself is old world feel with modern amenities. The room was large and comfortable. Defiantly have the breakfast which is worth the additional expense.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location for a weekend break in Krakow and well looked after hotel - however the walls are very thin so you can hear everything going on next door!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room service lovely and fresh every morning One little thing the breakfast /dining room isn’t very big and at busy times people do have to wait and staff a little slow in topping up the food and drink
Stayed 4 nights in Dec 2024

10/10 Excellent

yunsung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

We had three lovely days in Krakow. Very welcoming staff when we arrived. The room was very nice - a comfy bed, modern bathroom, spacious and lots of storage. A nice choice of food for breakfast and we ate a very presented and tasty dinner at the French Bistro. The location is superb within a few minutes walk of the market square I would definitely recommend this hotel
Stayed 2 nights in Dec 2024

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and close to dining and shopping
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve stayed at in my Europe trip. Staff is incredibly helpful and the room is spacious and clean. Located at the heart of the Old Town, it is super easy to navigate and walkable. Super super recommended!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gareth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cracking hotel excellent location! Staff were friendly & helpful 24hrs a day! rooms were brilliant 👌
Stayed 3 nights in Nov 2024

8/10 Good

John, Moorestown

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Aurele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in the heart of Old Cracow

Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Stayed 1 night in Nov 2024