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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
5-star luxury hotel near Main Market Square

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Lobby
View from room
Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry

Explore the area

View in a map
Ul. Pijarska 13, Kraków, 31-015
  • Main Market Square
    ‪3 min walk‬
  • Royal Road
    ‪3 min walk‬
  • Wawel Castle
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

8.8 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kraków

City center stay.With a stay at this Kraków Old Town hotel, you'll be steps from Czartoryski Museum and Florian's Gate. Main Market Square and Florianska Street are also within half a mile (1 km).

What's nearby

  • Main Market Square - 3 min walk - 0.2 miles
  • Royal Road - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Galeria Krakówska - 6 min walk - 0.4 miles
  • Wawel Castle - 17 min walk - 0.9 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪Lindo Bar - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish

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Interior

Hotel Unicus Palace Old Town - Destigo Hotels

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 182 reviews
$140 nightly
The price is $151
Aug 31 - Sep 1
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

How close is Hotel H15 Francuski Old Town - Destigo Hotels to the airport?

Hotel H15 Francuski Old Town - Destigo Hotels is 10 mi (26-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel H15 Francuski Old Town - Destigo Hotels have an airport shuttle?

Hotel H15 Francuski Old Town - Destigo Hotels offers an airport shuttle 24 hours a day, on request, for a charge of PLN 130 per vehicle, one-way.

Does Hotel H15 Francuski Old Town - Destigo Hotels offer free breakfast?

Free breakfast isn’t provided at Hotel H15 Francuski Old Town - Destigo Hotels, but buffet breakfast is offered for a fee of PLN 99 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel H15 Francuski Old Town - Destigo Hotels?

No, there is no casino at this hotel.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Free parking is not available at this hotel. Valet parking is available for PLN 100 per day.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a pool?

Hotel H15 Francuski Old Town - Destigo Hotels does not have a pool.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a spa?

There are no spa services available at this hotel.

How close is Hotel H15 Francuski Old Town - Destigo Hotels to downtown Kraków?

Hotel H15 Francuski Old Town - Destigo Hotels is 0.2 mi away from Kraków.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 406 reviews
Rating 8 - Good. 71 out of 406 reviews
Rating 6 - Okay. 19 out of 406 reviews
Rating 4 - Poor. 2 out of 406 reviews
Rating 2 - Terrible. 0 out of 406 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.
Stayed 2 nights in May 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula

Stayed 3 nights in Apr 2025

8/10 Good

Malia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Great location. Rooms are just ok. Has everything you need but dark and feel dated. Bathroom is large and nice. Great breakfast!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeannie, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the beautiful decor. Our room was very spacious with high ceilings. The front dest staff were all very helpful and arranged box lunches for us our two early days. The dining area was extremely pretty and the breakfasr was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and loved the cute little candy bag to put on the door when you choose to skip housekeeping for a day.
Stayed 6 nights in Apr 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The structure and decor of the property is sublime. We had a deluxe room with a sitting room, gorgeous bedroom, huge and tastefully decorated with a very comfortable bed. The bathroom was exquisite. Fixtures and decor throughout gave an air of class and luxury from bygone times. The dining room was very nice with a good choice of breakfast foods. The only let down was the quite poor service from what appeared to be young, inexperienced, untrained male receptionists. The female receptionist who greeted us on arrival was the opposite - helpful, friendly and professional. The others seemed to lack customer care and were ineffective when a couple of things went wrong. Their manner and problem solving traits were not quite there. There was also an issue with housekeeping who tried to charge us for mini bar items that we hadn't used - they had just forgot to replace items from the previous day so had assumed we had used the items twice. Apart from that this is a lovely hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Malia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Stayed 1 night in Mar 2025

10/10 Excellent

TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff customer service was excellent. The room is spaceous. The only complaint is the shower getting shower can be dangerous with high difference when step out of the shower. There are no handle if someone is older or have mobility problem. The breakfast buffet was above and beyond. Good quality selection with individual order option. Great hotel. 5 star !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel! Absolutely beautiful and clean. Large bedroom suite. Huge bathroom with quality decor. Breakfast food was cooked and presented like a Michelin * restaurant. Also a help yourself buffet with quality food and added little patisserie mini desserts. I could go on and on. So clean. Great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Krakow Old Town, the rooms or should I say suite was lovely, the breakfast was delicious and there was a good choice. The staff were very helpful. If you are driving, you can leave your keys at the reception and they will park it for you (for a charge), this was really worthwhile and took away any parking stress. The hotel was well situated for exploring Krakow on foot and there were many nice restaurants and cocktail bars nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Krish

Stayed 1 night in Mar 2025

10/10 Excellent

Walentyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in perfect location to explore Krakow old tiwn, as well as Kazimierz, the Jewish district. It is very centrally located, however on a quiet street. It has a lot of character; it is an old hotel with lots of history, grandiose staircase and charming patisserie. It is also very clean everywhere. Service is excellent. The hairdryer was missing from the room and they apologized and immediately brought it to my room. There is a very small gym at the attic with a treadmill, spinning bike, elastic bands, two mats and some weights; it was enough for me. I would recommend this hotel if you enjoy historical places to stay in.
Stayed 2 nights in Mar 2025

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent weekend getaway at Hotel Francuski with incredible staff (particular shout out to the young guy on reception who checked us in, forgotten his name but it begins with an M!) Staff all had great English and were very accommodating with any questions we had and even called up restaurants to check
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Very comfortable. Very pleasant and helpful staff. Great upgrade. Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect!
Stayed 6 nights in Feb 2025

8/10 Good

Maciej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leftover soap on one of the bathroom counters from previous occupants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great staff. Value for money is excellent.
Stayed 4 nights in Feb 2025