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4.3 out of 5

"Clean, friendly environment. My only complaint would be the parking lot is not well lit " More

By a verified traveler on Sat 07 Mar 2020

Hotel Description

3-star hotel near Dutch Apple Dinner Theatre

In Lancaster

At this Lancaster hotel, you'll be within half a mile (1 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Spooky Nook Sports. Franklin and Marshall College and Millersville University are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 166 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$140* Per night/room Aug 8 - Aug 9

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Heritage Hotel Lancaster ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Heritage Hotel Lancaster

Everyone (10) Couples (2) Family (7)
4 out of 5
Clean, friendly environment. My only complaint would be the parking lot is not well lit

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 9, 2020 by Front Desk Staff

Thank you for taking the time to leave us a great review! Your feedback is important to us, and will be forwarded to the necessary departments. We value your business and were happy to have you!

4 out of 5
Close to theater.......................................................

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 6, 2020 by Lamar R

Thank you for choosing Heritage Hotel while visiting beautiful Lancaster County and for taking the time to give us an online review. We are glad you enjoyed your stay and we hope to see you again.

5 out of 5
Very friendly person at check-in. Room was clean and comfortable.

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 16, 2020 by Lamar R.

Thank you for choosing Heritage Hotel while visiting beautiful Lancaster County and for taking the time to give us an online review. We are glad you enjoyed your stay and we hope to see you again.

4 out of 5
Pros: room was clean and checkin and out was very easy and professional. Cons: really cheap toilet paper and the hallway smelled awful. Luckily could not smell the hallway in the room

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by JenM

Thank you for choosing Heritage Hotel while visiting beautiful Lancaster County and for taking the time to give us an online review. We are sorry you were not completely happy with your stay if you would like to speak with our General Manager please feel free to give us a call and hope to see you again.

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by JenM

Thank you for taking the time to give us an excellent review and for choosing to stay with us while in Lancaster. Hope to see you again!

4 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 21, 2019 by JenM

Thank you for taking the time to give us a positive review and for choosing to stay with us while visiting beautiful Lancaster County- Hope to see you again!

4 out of 5
Property was very nice, quiet, clean and I liked the way the rooms were decorated

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by JenM

Thank you for choosing to stay with us while visiting beautiful Lancaster county and taking the time to give us a positive review- Hope to see you again!

4 out of 5
Like the bar.very friendly bartenders.outlets in the light on the bedside table didn’t work very well for phone chargers.needed to bend the prongs to make contact.no USB ports.coffe machine was out of order in the morning.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 23, 2019 by JenM

Thank you for choosing to stay with us while visiting beautiful Lancaster county and taking the time to give us a positive review- Hope to see you again!

4 out of 5
Good value for Holiday weekend...Clean...accommodating staff.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by JenM

Thank you for choosing to stay with us and for giving us a positive review. Hope to see you again soon!

5 out of 5
Good environment , friendly , good food, nice room

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by JenM

thank you for the great review!

About the Heritage Hotel Lancaster

Location 500 Centerville Rd, Lancaster, PA 17601

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Heritage Hotel Lancaster offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5000 square feet (450 square meters). A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lancaster hotel.

  • 1 building
  • 166 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 1969
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Harrisburg Intl. Airport (MDT) (47.5 km / 29.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Heritage Hotel Lancaster offers 166 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 10.95 for children (approximately)
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel
  • Heritage Hotel Lancaster
  • Heritage Lancaster
  • Heritage Hotel Lancaster Hotel
  • Heritage Hotel Lancaster Lancaster
  • Heritage Hotel Lancaster Hotel Lancaster

You should know

  • The seasonal pool will open in July and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.