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The Geneva Inn

3.5-star property
N2009 S Lake Shore Drive, Lake Geneva, WI 1-855-201-7819
4.5 out of 5
Wonderful!
See all 16 travelocity Reviews

"Great staff, very clean, will definitely be back " More

By a verified traveler on Tue 09 Nov 2021

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Hotel Description

3.5-star hotel near Geneva Lake

On lake

Within a 10-minute walk of the hotel, you'll find Geneva Lake and Big Foot Beach State Park. Paradise Golf Park and Riviera Ballroom are also within 3 miles (5 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and a lobby fireplace are also on offer.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 37 guestrooms offer free WiFi and refrigerators. Other amenities include room service, premium bedding, and free newspapers.

Deluxe Non-Lake View King, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$174* Per night/room Jan 25 - Jan 26

Luxury Lake View, Two Doubles, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Lake View King, Balcony 4

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Non-Lake View Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Lake View King, Balcony 5

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Non-Lake View Queen, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Geneva Inn ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Geneva Inn

Everyone (9) Couples (3) Family (4)
5 out of 5
Great staff, very clean, will definitely be back

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 9, 2021 by Kenzie E.

Hello Lawanna, Thank you for your kind review! We're glad you enjoyed your stay and we hope to see you back at The Geneva Inn soon! Thank you!

4 out of 5
The stay was very good. Room was clean, except for vents full of dust. Air conditioning could use some care. The Bed was so comfy and we loved the pillows! We were celebrating our wedding anniversary. And everything was going so well. We spent Friday night having a few drinks and some apps. And enjoyed conversation with the Bartender Kade. I understand the working field is so lack on people wanting to work. But Kade can't run the bar by himself, especially when you are busy with tables. We found this out when we came back on the next night for dinner. We had reservations at 7:15 and we showed up around 6:00 to sit at the bar and have a few drinks before dinner. When we arrived we spoke with Seth and he told us we could not sit at the bar (which was empty) because Kade was too busy making drinks for the dining room and he was the only bartender. I was flabbergasted by what Seth said! I explained to him we were staying at the motel and had dinner reservations. And he still insisted that we leave and come back. So I went to the front desk of the motel and addressed my concern with the associate there. She went and talked to Seth and they agreed we could sit at the bar but Kade would not be able to attend to us for awhile. Very upset we went to the bar and Kade was attending to us immediately. This made no sense to us. We also saw Seth trying to turn down more customers for seating at the bar and they did not comply. This was a very upsetting situation Seth created.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 9, 2021 by Kenzie E.

Hello Susan, We're sorry your stay did not exceed your expectations. We take feedback very seriously and we are looking into the issues you experienced during your stay. We appreciate your feedback and we hope to see you back at The Geneva Inn soon for a better experience. Thank you!

5 out of 5

Posted by on Jul 24, 2021

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4 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 20, 2021 by LC

Thank you for your rating!

5 out of 5
Beautiful property ! We had a lake view room! The food in the restaurant was fabulous. The service was awesome. We can’t wait to go again!

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 2, 2021 by BE

Thank you for choosing The Geneva Inn! We greatly appreciate you taking the time to provide us with feedback.

5 out of 5
A nice all around experience. Nice staff, great view, large room.

Posted by , from Appleton, WI on Oct 22, 2020

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Comment from Hotel Management

Nov 24, 2020 by BE

We appreciate your feedback!

5 out of 5
Great view of the lake and our room felt more like a luxurious bedroom rather than a hotel room. The staff was very nice and we got complimentary champagne upon arrival. This was a very pleasant stay.

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by Laken C.

We are happy you enjoyed your stay with us and were able to experience the high level of service and accommodations that we offer! We look forward to seeing you back at The Geneva Inn.

2 out of 5
We stayed here one year ago to the day and our experience was great. We wanted to make it a tradition every year, but our experience this time around was horrible. An hour after checking in we wanted to relax. I opened the cover to the bed and the sheets had a stain so we called the desk and had the sheets changed. It was also chilly so I turned on the heat. When the housekeeping came I asked if it was cold in the room she said yes and looked at heat/ac panel she said I did everything correctly but she increased the temperature a little to see if it worked. Well, I had the heat on since 4pm, she came at 6, we had dinner and came back to the room around 10 and it was still cold. I called the front desk and the lady came up and checked everything and said ‘it should work fine now’. I asked what she did different from what I had done as I was watching her, she got flustered and said ‘I don’t know what’s wrong.. I will call the maintenance guy and call your room’. After 30 plus minutes of waiting I decided to go down to the desk myself. She was trying to get off her shift and brush our heating problem off to the next shift. That next person came up to the room and checked the control again and said sorry there’s nothing she can do without the manager. She tried to tell me the heating system in our room was connected to everyone else. I laughed! She gave us an extra blanket as she couldn’t find a space heater. Did even switch our room! Save yourself the stay!

Posted by , from Chicago on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Kim General Manager

I am sorry for your chilly night. The first cold night of the season! I hope a refund for your evening will give warm thoughts of us again!!

4 out of 5
The property has been updated and is beautiful. The dining options at the hotel are not great. Food selection is only good for people who want pork and sausage. If you are vegetarian, vegan, kosher or otherwise don’t want meat, you’re out of luck.

Posted by on Aug 24, 2019

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4 out of 5
Beautiful view of lake. No workout facilities. No pool. It's a bit dated: Circa 1990's with a claw foot bathtub in the room - not in the bathroom, in the room where the bed is. With mirrors on the wall by the tub. Staff overall was fine, some were exceptional and some marginal. A broken tv couldn't be fixed. Since they weren't full, an offer to move me to another room would have been nice. A bit expensive for what you get ($400/night for lake view). Ate several meals in restaurant - food was good for the most part. Had one exceptional meal, one that was 2 stars, one average. Sometimes the service in the restaurant was slow. Most of the time there was one person working the front desk, so if they were helping another guest, you would wait 10 minutes until that guest's issue(s) were resolved. All that being said, I'd probably stay again just because it's the only place smack on the lake.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Aug 15, 2019 by Kim Hotel Manager

Thank you for your review. You will be happy to know that our workout room was being renovated at the time of your stay. I am sorry we could not get your TV working, but yes would have been happy to move you to another room. We do have rooms without the claw foot tub, some of our guests actually ask for them. I am glad you will visit again!

About the The Geneva Inn

Location N2009 S Lake Shore Drive, Lake Geneva, WI 53147

Renovations + Closures

This property is closed from December 23 2021 to December 26 2021 (dates subject to change).

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a garden are also featured at The Geneva Inn. Free self parking is available. This 3.5-star Lake Geneva hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • 2 conference rooms
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Geneva Inn offers 37 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lake Geneva hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Geneva Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Geneva Inn
  • Geneva Inn
  • Hotel The Geneva Inn Lake Geneva
  • Lake Geneva The Geneva Inn Hotel
  • Hotel The Geneva Inn
  • The Geneva Inn Lake Geneva
  • The Geneva Inn Hotel
  • The Geneva Inn Lake Geneva
  • The Geneva Inn Hotel Lake Geneva

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.