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4.0 out of 5

"Toilet paper too thin. Bath towels were too rough. " More

By a verified traveler on Wed 18 Sep 2019

Hotel Description

3.5-star hotel near Kawaramachi

In shopping district

Within a 10-minute walk of this Central Kyoto hotel, you'll find Pontocho and Kawaramachi. Nishiki Market and Kyoto MINAMIZA Theatre are also within half a mile (1 km).

Round-the-clock service

This hotel features free WiFi in public areas, luggage storage, and laundry facilities. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 130 guestrooms also offer free WiFi and LED TVs with digital channels. Refrigerators, free bottled water, and hair dryers are also available.

Semidouble Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
$25* Per night/room Mar 18 - Mar 19

Traditional Room, Non Smoking (Self-Service Bed Making)

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Economy Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Triple Room (with extra bed)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Hotel Gran Ms Kyoto ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Gran Ms Kyoto

Everyone (3)
5 out of 5
Toilet paper too thin. Bath towels were too rough.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 18, 2019 by Hotel Gran M`s Kyoto

Dear Our Guest, Thank you for your stay with us and we are deeply sorry for the amenities condition during your stay.We will change to more good things step by step. Thank you

2 out of 5
Room walls were dirty the bathroom entrance was a joke at least one foot off the ground

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 15, 2019 by Hotel Gran M`s Kyoto

Thank you for your stay with us and we are deeply sorry for your room condition during your stay.We will make every effort to become the Hotel Gran M`s Kyoto, providing the best service to our customers  with careful consideration and consideration . We are start to repairing the in the room of part.Probably it is to need long time, we are trying to make the clean room. We are look forward to see you again in new room. Thank you

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Hotel Gran M`s Kyoto

Thank you for staying with us and also than you for the feedback . We are looking forward to seeing you again!

Property Features

As a guest of Hotel Gran Ms Kyoto, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi. Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2014
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kansai Intl. Airport (KIX) (102 km / 63.4 mi)
  • Train station: Sanjo Station (0.4 km / 0.3 mi)
  • Metro station: Shiyakusho-mae Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Gran Ms Kyoto offers 130 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • LED television
  • Digital channels
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Gran Ms Kyoto

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Gran Ms Kyoto
  • Gran Ms Kyoto

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.