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Hotel Stary

5.0 star property
Family-friendly 5-star hotel near Main Market Square

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Photo gallery for Hotel Stary

Terrace/patio
Property preview
2 indoor pools
Couples treatment rooms, steam room, deep-tissue massages
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Kraków

Central Kraków getaway .With a stay at this Kraków Old Town hotel, you'll be steps from Town Hall Tower and Cloth Hall. Main Market Square and St. Mary's Basilica are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Cloth Hall - 2 min walk - 0.1 miles
  • Town Hall Tower - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 14 min walk - 0.8 miles

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Polskie Smaki - ‬2 min walk

About this property

Hotel Stary

Family-friendly 5-star hotel near Main Market Square
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

How close is Hotel Stary to the airport?

Hotel Stary is 9.8 mi (25-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Stary?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Stary on Jan 28, 2026 start from $163.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Stary have an airport shuttle?

Hotel Stary offers an airport shuttle 24 hours a day, for a charge of PLN 120 per person, one-way.

Does Hotel Stary offer free breakfast?

Free breakfast isn’t provided at Hotel Stary, but buffet breakfast is offered for a fee of PLN 140 for adults and PLN 100 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Stary?

No, there is no casino at this hotel.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Stary?

Free parking is not available at this hotel. Valet parking is available for PLN 150 per day.

Does Hotel Stary have a pool?

Hotel Stary features 2 indoor pools. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hotel Stary have a restaurant?

Hotel Stary is home to TRZY RYBKI, which features international cuisine.

Does Hotel Stary have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Hotel Stary to downtown Kraków?

Hotel Stary is 0.1 mi away from Kraków.

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 610 out of 820 reviews
Rating 8 - Good. 152 out of 820 reviews
Rating 6 - Okay. 37 out of 820 reviews
Rating 4 - Poor. 17 out of 820 reviews
Rating 2 - Terrible. 4 out of 820 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The location is excellent, tucked away about half a block from the main square, so it was very quiet. My room was missing some things I would have appreciated: coffee in the room, a better lighting arrangement, a shower easier to use, hooks on the walls for hanging things.
Stayed 7 nights in Sep 2025

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service

Mixed bag

The Reception area and spa were great but the rooms not so much. We asked to change rooms as our first room looked out on to a brick wall only a few feet away. The second room was better but so dark. The lighting was very bad. The housekeeper had to use the torch on her phone to see the floor. There was only one pillow each and that was thin and empty. Nowhere to hang towels. It was, however, very clean and a good size. The hotel itself is very well located in the square. The staff were friendly, especially the young chap on reception and the breakfast staff. Overall it was fine but not the “amazing” hotel it purports to be.
Stayed 3 nights in Sep 2025

10/10 Excellent

dina

Stayed 3 nights in Sep 2025

10/10 Excellent

Sergay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and chic. Rooftop is amazing. Room was large and very nice but a bit dark. Breakfast staff were a bit slow. Gym was hot and limited. But I really enjoyed my stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Margaret

Stayed 3 nights in Aug 2025

8/10 Good

karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideas from an Americao

The chair and bed are low. Could have some type of creamer. While I appreciate the nespresso instant coffee would be good. Put Electrical outlets by bed and existing ones higher along the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations. Had a fantastic stay in Krakow.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location more or less right on main square. Pool sauna etc stunning. All staff friendly and hotel oozed quality
Stayed 4 nights in Sep 2025

10/10 Excellent

Pauline

Stayed 3 nights in Sep 2025

6/10 Okay

Nicola

Traveled with family
Disliked: Staff & service, room comfort

Nice hotel, not sure worth the money.

Avoid staying in a room on 5th floor, it’s under the roof bar- hear chairs tables scraping late into night and early morning if the are prepared for events. Restaurant/ communal areas lack any atmosphere/ not just lack of people but think how space is used. Breakfast very basic / poor service. Especially bad experience if there is an event in hotel and breakfast place taken up by them. Avoid paying the super high charge use the nice cafe right next door with a great choice of food and different coffees. Gym made up mainly of cardio machines/ no benches / weight machines and situated right in middle of spa. Plus side, staff really friendly/ lots of students that do best they can. Pool lovely as is sauna/ steam area Food in main fine dining restaurant was really good, shame that we were the only ones there. Excellent location - right in square / although does mean there is a lot of noise at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay! Mid-evil feel

Great spot with a lot of charm. The place gives a mid-evil feel and is worth the price. I recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucyna

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Characteristic, unique furnishings!
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

NILAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in an amazing location with amazing staff !!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tammi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning. The rooms were very nice, beds super comfortable, and the attention great. My only complaint would be the gym, its sub par. While hotel gyms are not great, I would have at least expected a bench.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is amazing but the breakfast restaurant staff is so inattentive and rude. You literally have to go and find people to place order, keep finding them if you need anything but they are quick to appear to teach you that you can’t get your own hot coffee. God forbid you want to send your dish back… 5 stats hotel should also include 5 star service.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025