See all properties

Quality Inn & Suites

2.0 star property
Hotel near West Town Mall in Knoxville

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Exterior
Lobby
Exterior
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

7.4 out of 10
Good
(3 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Reception

Tru by Hilton Knoxville West Turkey Creek

Knoxville West
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 681 reviews
$80 nightly
The price is $94
Dec 21 - Dec 22
Total with taxes and fees
Tru by Hilton Knoxville West Turkey Creek

About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 6 miles (10 km) of West Town Mall and Pellissippi State Community College. University of Tennessee and World's Fair Park are within 12 miles (20 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Turkey Creek Shopping Center - 5 min drive - 4.4 miles
  • University of Tennessee - 12 min drive - 13.2 miles
  • Thompson–Boling Arena - 13 min drive - 13.9 miles
  • Neyland Stadium - 13 min drive - 13.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel near West Town Mall in Knoxville
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Free daily full breakfast
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.7 out of 5, Good, 1,002 reviews
$63 nightly
The price is $75
Dec 11 - Dec 12
Total with taxes and fees
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, cash, and mobile payments.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

How close is Quality Inn & Suites to the airport?

Quality Inn & Suites is 15.2 mi (19-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jan 3, 2026 start from $63.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites.

Does Quality Inn & Suites offer free breakfast?

Quality Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Quality Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites?

This hotel offers free self parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites does not have a pool.

Does Quality Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites to downtown Knoxville?

Quality Inn & Suites is 10.2 mi away from Knoxville.

Reviews

Quality Inn & Suites Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 66 out of 150 reviews
Rating 8 - Good. 36 out of 150 reviews
Rating 6 - Okay. 28 out of 150 reviews
Rating 4 - Poor. 13 out of 150 reviews
Rating 2 - Terrible. 7 out of 150 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness

Small but comfortable.

Room was very small (this hotel used to be a Microtel so no surprise), so there wasn't much room to move around, but you could tell it had been recently updated and was clean. The a/c was not working properly the first night, but after I requested they look at it they came in and replaced it with a new one that worked great the rest of the trip. There was no soap in the room when I arrived, and they didnt remember to bring me some when I asked, but I was able to track some down. Was clean and bed was comfortable and place was relatively quiet. Staff was helpful when needed.
Stayed 6 nights in Aug 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was confortable. The staff went out of their way to make sure everything was good. The room was clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Cyndi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ant investation got in our luggage😖😢
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the staff and nice breakfast. The room was a little small, but looked recently updated. The inside was better than the outside as far as appearance. Nice landscaping! Good value for the rate.
Stayed 1 night in Aug 2025

8/10 Good

Moises

Stayed 1 night in Aug 2025

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Hotel is right by a bunch of food which is nice. The room was ok. The floors were dirty when we walked into the room. Had to ask them to clean twice before anyone came at the end of the day. Other than that it was ok.
Stayed 3 nights in Aug 2025

2/10 Terrible

Cymantha Brooke

Business traveler
Disliked: Cleanliness, property conditions & facilities
Needles in the lot, antlers in the room, homeless camp right outside the building. Management was cooperative with switching to an upper level room.
Stayed 2 nights in Aug 2025

4/10 Poor

Alex

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wait a few months

They are remodeling and it sure needs it.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheri

Business traveler
Clean comfortable and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Stayed 1 night in Aug 2025

8/10 Good

Susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, water pressure a little low
Stayed 1 night in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.
Stayed 1 night in Aug 2025

6/10 Okay

Christina

Traveled with family
Disliked: Amenities
Beds and pillows were comfortable for the night. Room refrigerator didn't work. The few items we had in it had to be thrown out. Breakfast was very limited. Sausage, gravy, eggs, juice, coffee, apples, yogurt, bread, bagels, cereal. Basic needs for one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathrooms. Small room but has everything- microwave, fridge, ironing board/iron.
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior condition was really good. The exterior is in need of a fresh look.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.
Stayed 1 night in Aug 2025

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

J L

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nikia

Traveled with family
Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy check-in, helpful front desk, surprisingly good breakfast option. We stayed one night, we were just passing through. We had a peaceful night's sleep and felt safe.
Stayed 1 night in Jul 2025