See all properties

Quality Inn & Suites

2.0 star property
Hotel near West Town Mall in Knoxville

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Stunning hotel with a symmetrical facade and cream-colored exterior.
Relax in this stylish living room with a large window offering a view of the outdoors, a comfortable armchair, a sofa, and a coffee table.
Enjoy dining or socializing on the patio with a wooden deck, metal table, and chairs.
Welcome to Quality Inn, where guests can check in and enjoy a comfortable stay.
Relax in a serene space with a large bed, bedside tables, and a cozy seating area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
309 N Peters Rd, Knoxville, TN, 37922
  • West Town Mall
    ‪4 min drive‬
  • Turkey Creek Shopping Center
    ‪6 min drive‬
  • University of Tennessee
    ‪13 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Single Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | 1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Accesible)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Welcome to our reception area, featuring a contemporary reception desk and comfortable seating.

La Quinta Inn & Suites by Wyndham Knoxville East

Strawberry Plains Pike
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,002 reviews
$97 nightly
The price is $115
Jul 16 - Jul 17
Total includes taxes and fees
La Quinta Inn & Suites by Wyndham Knoxville East

About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 6 miles (10 km) of West Town Mall and Pellissippi State Community College. University of Tennessee and World's Fair Park are within 12 miles (20 km).

What's nearby

  • West Town Mall - 4 min drive - 3.7 miles
  • Turkey Creek Shopping Center - 6 min drive - 4.6 miles
  • Pellissippi State Community College - 7 min drive - 5.5 miles
  • University of Tennessee - 13 min drive - 10.4 miles
  • Neyland Stadium - 15 min drive - 12.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cookout - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel near West Town Mall in Knoxville
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Enjoy cooking in this well-equipped kitchen with a large island, coffee machine, microwave, and toaster.

Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.7 out of 5, Good, 1,006 reviews
$62 nightly
The price is $74
Aug 12 - Aug 13
Total includes taxes and fees
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, cash, and mobile payments.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

How close is Quality Inn & Suites to the airport?

Quality Inn & Suites is 15.2 mi (19-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Quality Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites.

Does Quality Inn & Suites offer free breakfast?

Quality Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Quality Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites?

This hotel offers free self parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites does not have a pool.

Does Quality Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites to downtown Knoxville?

Quality Inn & Suites is 10.2 mi away from Knoxville.

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 9 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .
Stayed 2 nights in Jul 2025

8/10 Good

LisaMaria

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mona

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Knightdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Salim

Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness
Needed cleaning. Ok but not a hotel that I’d recommend. It was UTK’s graduation weekend. The price was ridiculously high, but it was one of the only available rooms in the area.
Stayed 1 night in May 2025

6/10 Okay

Douglas

Stayed 1 night in May 2025

8/10 Good

Erwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ralanda, Dutton

Business traveler
Good price and location
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
It was great and very clean
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.
Stayed 1 night in May 2025

8/10 Good

Charise

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating to my needs and worked with me when I needed to depart early due to an urgent matter back home across the states. I would stay here again, but the drawbacks are that the windows didn't open so I wasn't able to get any fresh air into the musty smelling room and there was dust on some items. Overall, the stay was pleasant.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We saw a dead bug on floor of room and a dead cockroach in doorway in hall. All was good except that. My 77 year old sister was not happy about the bugs. Just need an exterminator session. All other was good.
Stayed 1 night in May 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly front desk when we checked in late and interrupted him. Very stiff bed, no good breakfast and weird smells in halls and room. No hand soap.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Traveled with family and small children
Disliked: Staff & service
Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.
Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!
Stayed 2 nights in Apr 2025

4/10 Poor

HANNA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 2 nights in Apr 2025

4/10 Poor

Connor

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.
Stayed 1 night in Apr 2025