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Quality Inn & Suites

2.0 star property
Hotel near West Town Mall in Knoxville

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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3.9 out of 5, Good, 783 reviews
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About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 6 miles (10 km) of West Town Mall and Pellissippi State Community College. University of Tennessee and Neyland Stadium are within 12 miles (20 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Turkey Creek Shopping Center - 5 min drive - 4.4 miles
  • University of Tennessee - 12 min drive - 13.2 miles
  • Thompson–Boling Arena - 13 min drive - 13.9 miles
  • Neyland Stadium - 13 min drive - 13.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn & Suites

Hotel near West Town Mall in Knoxville
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, cash, and mobile payments.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

How close is Quality Inn & Suites to the airport?

Quality Inn & Suites is 16.3 mi (21-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Feb 15, 2026 start from $63.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites.

Does Quality Inn & Suites offer free breakfast?

Quality Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Quality Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn & Suites?

This hotel offers free self parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites does not have a pool.

Does Quality Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites to downtown Knoxville?

Quality Inn & Suites is 10.2 mi away from Knoxville.

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 176 reviews
Rating 8 - Good. 44 out of 176 reviews
Rating 6 - Okay. 30 out of 176 reviews
Rating 4 - Poor. 14 out of 176 reviews
Rating 2 - Terrible. 8 out of 176 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

bradley

Disliked: Property conditions & facilities
We Found out that this is a former Microtel property which explains why the rooms are incredibly small. Just enough room to walk around the bed and that’s it. The ventilation system in the room is horrendous! It smelled like heavy mildew mold, and everything that we brought into the room had to be laundered afterwards because of the smell permeating everything. it was very damp in the room as well, The towels even felt damp so when you get out of the shower to dry off, you’re drying yourself dry with a damp towel. I would never stay here again and the amount of money that they charged for this room because it was game weekend in Knoxville is insane for what you get. Price gouging like this should be a crime.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Courteous front desk

The gentleman working the front desk was very courteous and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is minimal and need to offer bananas as a staple fruit. Other choices are basically sugar and eggs are not real.,Room was nicely remodeled and like flooring and very comfy bed. Shower drain was clogged and needs attention. Four star rating
Stayed 1 night in Oct 2025

6/10 Okay

Bryan

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Leah

Liked: Staff & service
The bed was comfortable and the room was as depicted. The only complaint I have is that the room had a bit of a mildewy odor to it and it was pretty humid in the room.
Stayed 2 nights in Oct 2025

6/10 Okay

Ken

Traveled with family
The water pressure needs to be increased. It's very low to the point that it becomes an inconvenience. The towels are also not great. Other than that everything was fine.
Stayed 2 nights in Oct 2025

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Nights Sleep 😴

The hotel was clean, the desk staff friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION. CLEAN. OVERNIGHT STOP ON TRIP FROM FLORIDA TO OHIO.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe. Room temp was good. Staff were friendly and helpful. Very minor, most of the vending machines were poorly stocked or didn’t work. But overall a good stay in a good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

2/10 Terrible

kendall

Stayed 1 night in Oct 2025

10/10 Excellent

cynthia, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommend . Will stay here again when visiting Knoxville.
Stayed 4 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Meghan

Stayed 1 night in Sep 2025

8/10 Good

Luis

Stayed 3 nights in Sep 2025

2/10 Terrible

Kala

Stayed 1 night in Sep 2025

2/10 Terrible

Pamela, Baton Rouge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man who was on the counter for check-in was aggressive. The Room was clean, comfortable but we felt threatened with the check-in staff as he yelled at my father, who is elderly man only because my dad asked to check the name on the reservation again as the staff couldn’t find it. I’ll be reporting his behavior to IHG as it was unacceptable.
Stayed 1 night in Sep 2025

6/10 Okay

Andy

Liked: Property conditions & facilities
A/c had issues
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Amenities
Very nice and comfortable bedding and sheets. I slept like a dream.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Got soaking wet in the rain due to the property not having a portico. Clerk was hard to understand. He would not look up at the customer. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness
Stayed 1 night in Sep 2025