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Gaylord Texan Resort & Convention Center

4.0 star property
4-star family-friendly hotel near Gaylord Texan Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Gaylord Texan Resort & Convention Center

Property amenity
Executive Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility
4 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Room service

Explore the area

Map
1501 Gaylord Trl, Grapevine, TX, 76051
  • Gaylord Texan Convention Center
    ‪3 min walk‬
  • Great Wolf Lodge Waterpark
    ‪2 min drive‬
  • Grapevine Mills Mall
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (View)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (View)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | View from property

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

2 bars/lounges, poolside bar

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (View)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

2 bars/lounges, poolside bar

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

2 bars/lounges, poolside bar

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

2 bars/lounges, poolside bar

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

2 bars/lounges, poolside bar

Standard Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (View)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

  • 540 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

2 bars/lounges, poolside bar

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Exterior

Deluxe Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

2 bars/lounges, poolside bar

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

2 bars/lounges, poolside bar

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

2 bars/lounges, poolside bar

Room, 2 Queen Beds (Hearing Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

2 bars/lounges, poolside bar

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Grapevine

Near the airport.You'll find Gaylord Texan Convention Center and Grapevine Mills Mall within 3 miles (5 km) of this Grapevine hotel. Also, Grapevine Lake is within half a mile (1 km) and Great Wolf Lodge Waterpark is within 2 miles (3 km).

What's nearby

  • Grapevine Lake - 1 min walk - 0.0 miles
  • Gaylord Texan Convention Center - 3 min walk - 0.2 miles
  • Great Wolf Lodge Waterpark - 2 min drive - 1.0 mile
  • Grapevine Mills Mall - 4 min drive - 2.8 miles
  • LEGOLAND® Discovery Center - 6 min drive - 3.2 miles

Getting around

  • DFW Airport North Station - 5 min drive
  • Centreport Station - 17 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 9 min drive

Restaurants

  • ‪Food Court - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Gaylord Texan Resort & Convention Center

4-star family-friendly hotel near Gaylord Texan Convention Center, connected to the convention center
As a guest of Gaylord Texan Resort & Convention Center, you'll find a full-service spa, 4 indoor swimming pools, a lazy river, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center, 87 meeting rooms, and limo/town car service are available. Event space at this hotel measures 490132 square feet (45534 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Gaylord Texan Resort & Convention Center. For a fee, parking is available.

This 4-star Grapevine hotel is smoke free.

  • 1 building
  • 1814 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • 490132 sq ft of conference space
  • 45534 sq m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Grapevine hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

4 indoor pools, seasonal outdoor pool, cabanas (surcharge), sun loungers

Great Wolf Lodge Grapevine

  • Pool
  • Hot Tub
  • Kids pool
  • Waterslide
4.1 out of 5, Very Good, 1,006 reviews
$249 nightly
The price is $281
Jun 2 - Jun 3
Total includes taxes and fees
Great Wolf Lodge Grapevine

Property amenities

Family friendly

  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 14.99 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 31.39 per night; includes in/out privileges)
  • Valet parking on site (USD 53.04 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 10 to 18 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Lazy river
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 26:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.6
  • Resort fee: USD 28 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 10 to 18 for children
  • Fee for in-room wireless internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 31.39 per night (in/out privileges)
  • Valet parking fee: USD 53.04 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord
Gaylord Resort
Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort
Gaylord Texan Resort Grapevine
Texan
Texan Gaylord
Texan Gaylord Resort
Texan Resort
Gaylord Grapevine
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texan Resort Convention Center
Gaylord Texas Hotel
Gaylord Texas Resort
The Gaylord Texan
Gaylord Texan Resort Convention Center
Gaylord Texan Resort & Convention Center Hotel
Gaylord Texan Resort & Convention Center Grapevine

Frequently asked questions

How close is Gaylord Texan Resort & Convention Center to the airport?

Gaylord Texan Resort & Convention Center is 6.5 mi (9-min drive) away from the Dallas-Fort Worth Intl. Airport (DFW) airport, the closest popular airport to the property.

How much does it cost to stay at Gaylord Texan Resort & Convention Center?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Gaylord Texan Resort & Convention Center on Jun 2, 2025 start from $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gaylord Texan Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at Gaylord Texan Resort & Convention Center.

Does Gaylord Texan Resort & Convention Center offer free breakfast?

Free breakfast isn’t offered at Gaylord Texan Resort & Convention Center, but buffet breakfast is offered for a fee of between USD 20 and 30 for adults, USD 10 and 18 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Gaylord Texan Resort & Convention Center?

No, there is no casino at this hotel.

What time is check-in at Gaylord Texan Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Gaylord Texan Resort & Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 31.39 per night, and valet parking for USD 53.04 per night.

Does Gaylord Texan Resort & Convention Center have a pool?

Gaylord Texan Resort & Convention Center features 4 indoor pools, a seasonal outdoor pool, and a children's pool. The pool is closed seasonally each year from September 7 to May 26.

Does Gaylord Texan Resort & Convention Center have a restaurant?

Yes, there is a restaurant on site.

Does Gaylord Texan Resort & Convention Center have a spa?

This hotel has a spa, which features massages, aromatherapy, and body wraps.

How close is Gaylord Texan Resort & Convention Center to downtown Grapevine?

Gaylord Texan Resort & Convention Center is 1.7 mi away from Grapevine.

Gaylord Texan Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Apr 2025

6/10 Okay

whitney

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

E. Vanessa

Stayed 2 nights in Feb 2025

8/10 Good

Niyah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany, Argyle

Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there during the holidays. Beautifully decorated. Our room was refreshed every day. We enjoyed our 3 night stay very much.
Stayed 2 nights in Nov 2024

6/10 Okay

Sommer

Liked: Staff & service

Somewhat disappointed

The hotel on itself was amazing. However, our room had a really bad odor. The main restaurant I wanted to eat out was closed for lunch and dinner. A lot of the drinks that I ordered they were out of, but will give it another try at a later date.
Stayed 1 night in Feb 2025

10/10 Excellent

beth E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Feb 2025

10/10 Excellent

Suree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The resort is very well kept. The staff from check in, the restaurants, and even housekeeping were very professional. We look for to staying again.
Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and dining and entertainment options are great. But for the price I would expect the room to be more upscale.
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PPA Texas

Everything is amazing. One suggestion, bigger selection of restaurants. Only option for egg breakfast was room service.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary home run

Second time there. Great place to spend time for a special
Stayed 3 nights in Jan 2025

10/10 Excellent

Kiley, Richland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Traveled with family and small children
Not good enough to pay so much for a night staff not really what my family was expecting plus my passenger door window had a hairline crack. From valet.
Stayed 1 night in Jan 2025

2/10 Terrible

Luzviminda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away at Christmas time! Horrible

Went there for a Christmas staycation. Tried to book through them directly but it was difficult and more expensive than using hotels.com. Each night was awakened by either kids at midnight running around the courtyard with parents or families being really loud in the hallway. Was on 9th floor but they put us in a handicapped room that was not as nice as other times I’d stayed. 2nd night was woken up at 3 am by alarm going off and called front desk for help but they did nothing. I called two more times up until 4:30 am and then tried to sleep with pillow over my head. Unfortunate thing was they never refunded what they said they would at front desk and still have to address that and I got sick with horrible bronchitis because I was breathing through the pillow and they don’t dust or clean the pillow I used. Too crowded and si many people staying there were rude, and acting entitled and it ruined our holiday. We were so disappointed. I stayed two previous times at Texas Thespians (11k people there) and 2 yrs prior for our wedding anniversary and had a great stay. The light show in the courtyard had played all night and elevator sounds this handicapped room was terrible. I think it was rm 9337 but not sure anymore. Lack of managers and good customer service at a very busy time of year. Stay away at Christmas! Not fun! Too loud, too hectic and not real management by hotel. Not worth the money and left so tired and then sick for 3 weeks after!
Stayed 2 nights in Dec 2024

10/10 Excellent

Graeson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was our proposal weekend. I was, of course, incredibly nervous about timing everything so that I could propose before we got into our room, especially since I was planning to do it off-site and I knew once we were checked in we would spend the day enjoying the Gaylord's amenities. Fortunately for us, the front desk team were incredible co-conspirators. They helped me coordinate the day, gave us a complimentary upgrade, and sent us a free bottle of champagne and desserts. After I proposed, the team went even further above and beyond my expectations by sending up a card all of them had signed for us. That little gesture means so much to me and my fiancee. We will definitely be back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Trey

Stayed 2 nights in Dec 2024

10/10 Excellent

Sherrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever! They need to bring back the buffet for breakfast. Other than that it’s my favorite place to go.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024