"I loved this property and the staff were so nice helpful friendly and professional! These people get it! Excellent! " More
In Katy
You'll be within half a mile (1 km) of Katy Mills Mall and 2 miles (3 km) of Typhoon Texas with a stay here. Katy Veterans Memorial Museum and Mary Jo Peckham Park are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.
Free Internet, LED TVs
Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Other amenities include room service, coffee/tea makers, and hair dryers.
Jan 18, 2019 by Ops Manager
Thank you for your feedback!
Jul 16, 2018 by JonC
Hi Anonymous, Thank you for sharing your experience with us, and I apologize that we did not meet your expectations. I hope that you will give us another opportunity to show that this was a one time event. Kindest regards, JonC General Manager
Mar 13, 2018 by JonC
Hello Misty, I apologize that you didn't have a good experience during breakfast with us. Our bed and breakfast packages include an a-la-carte breakfast for 2 adults. Thank you for this feedback so we can continually strive to improve for our guests. Sincerley, Jon C General Manager
Jan 23, 2018 by JonC
Hello Lou, Thank you for your feedback, and I apologize about your experience in our restaurant. I have shared this with our F&B Manager so that we can make improvements where necessary with the lettuce wrap burger. All of our meals in Burger Theory use an upscale tray and Burger Theory branded paper liner instead of a traditional plate for the presentation of the food. I can see how in your example this might not be an ideal presentation, unfortunately we have to follow the brand requirements. Thank you again for sharing with us, and I hope that we will have the opportunity to have you stay with us again. Sincerely, Jon Craven General Manager.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel. Free self parking is available. This 3-star Katy hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests can enjoy cooked-to-order breakfast for a fee.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.