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"New property,less than a month old, and the staff all seemed like they had been there much longer. Friendly, great workout faciliry, and very comforta ... " More

By a verified traveler on Sun 01 Dec 2019

Hotel Description

3-star hotel near Katy Mills Mall

In shopping district

You'll be within half a mile (1 km) of Katy Mills Mall and 2 miles (3 km) of Typhoon Texas with a stay here. Katy Veterans Memorial Museum and Leonard E. Merrell Center are also within 3 miles (5 km).

Outdoor pool, bar/lounge

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 4 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 104 guestrooms offer free WiFi and refrigerators. Other amenities include showers, ironing boards, and desks.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$89* Per night/room Apr 21 - Apr 22

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Houston Katy ratings based on 6 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Houston Katy

Everyone (1) Couples (2) Family (5)
1 out of 5
Rooms were not clean. Dog hair on furniture. WiFi wasn’t available and we only had access to one channel. We complained to staff and nothing was done. Up keep of hotel was nice and very modern but that’s about it. I would not suggest this hotel to anyone!

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 24, 2021 by Management

Greetings! Thank you for your feedback. We apologize that your experience did not meet your expectations! Our housekeeping team members only clean the rooms when a guest checks out for the safety of all. We will work with the staff to make sure they can respond appropriately in the future. Please contact us directly to discuss further. We hope you give us a second chance.

1 out of 5
When I arrived no one was at the desk I waited for 10 minutes before other guests arrived then after 20 minutes the clerk came off the elevator with no concern at all at the fact that there was several guests waiting to be checked in. When she checked me in she asked my name , insert my payment and gave me my room key! NO other words at all. She was rude and didn’t tell me what was open or closed bc of covid and check out was when or nothing I definitely won’t be staying at the Katy location again! I should followed my first mind and went back to the galleria one! Oh guess what NO ONE AT THE DESK WHEN I LEFT THIS MORNING! What kinda of business or customer service is that?

Posted by on Jan 25, 2021

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Comment from Hotel Management

Feb 3, 2021 by Management

Thank you for your stay. We are sorry about the service you received and acknowledge that this is unacceptable. We are trying our best to ensure good service to our guests even through these unprecedented times. We will invest in increased staffing and are trying to achieve that goal soon!

2 out of 5
Check in staff was not friendly. Had to wait a long time in the lobby to check in and out. Tried to check out via room phone but no one answered. Staff refused to add points to my membership.

Posted by , from California on Dec 24, 2020

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1 out of 5

Posted by on Sep 3, 2020

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Comment from Hotel Management

Sep 8, 2020 by GM

Thank you for your stay.

5 out of 5

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 29, 2020 by GM

Thank you for your feedback

4 out of 5
New property,less than a month old, and the staff all seemed like they had been there much longer. Friendly, great workout faciliry, and very comfortable bed. A downside is the room has limited storage space, but not so bad that we would not stay there again.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Jan 2, 2020 by Front Office Manager

Thank you for choosing to stay at the Aloft Houston Katy and providing your honest feedback. We hope to serve you again whenever your travels bring you back to Katy.

Property Features

Aloft Houston Katy offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 4 meeting rooms available. The business-friendly Aloft Houston Katy also features laundry facilities and an elevator. Free self parking is available. This 3-star Katy hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (69.6 km / 43.3 mi)
  • Parking: Free self parking

Room Amenities

Aloft Houston Katy offers 104 air-conditioned accommodations with irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include showers. This Katy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Houston Katy Katy
  • Aloft Houston Katy Hotel
  • Aloft Houston Katy Hotel Katy
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.