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Four Seasons Resort Oahu at Ko Olina

5-star property
92-1001 Olani Street, Kapolei, HI 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 8 Travelocity Reviews

"Customer service is outstanding! Also, the hotel and grounds are fabulous. In addition, the dining options are wonderful, especially the weekend bru ... " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

5-star beachfront resort near Paradise Cove Beach

Beachfront retreat

Within a 5-minute walk of this Kapolei resort, you'll find Ko Olina Lagoon 2 and Secret Beach Ko Olina. Paradise Cove Beach and Ko Olina Lagoon 3 are also within half a mile (1 km).

Renovated in 2016

A full-service spa, 4 restaurants, and 4 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor tennis courts and perks like free WiFi.

Free WiFi, comfy beds

The 370 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and furnished lanais.

Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Accessible, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Pacific)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Resort Oahu at Ko Olina ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Resort Oahu at Ko Olina

Everyone (6) Couples (1) Family (1)
5 out of 5
Customer service is outstanding! Also, the hotel and grounds are fabulous. In addition, the dining options are wonderful, especially the weekend brunch, delicious!!

Posted by , from Rancho Mission Viejo on Feb 12, 2020

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5 out of 5
The staff here are wonderful, they make you feel like family.

Posted by on Aug 21, 2019

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5 out of 5

Posted by on Feb 7, 2019

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5 out of 5

Posted by on Jan 21, 2019

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5 out of 5

Posted by on Jan 21, 2019

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5 out of 5

Spectacular Resirt

Wonderful staff and amenities. Florence in housekeeping was amazing. She should be cloned! From bell staff to the beach staff, what a wonderful group of employees. All are invested in making the stay terrific. That is their primary purpose.

Posted by , from Riverside, CA on Aug 8, 2017

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5 out of 5

Above and Beyond!

Pros: Location was absolutely beautiful and the staff/service was A++
Cons: Hotel could offer more direct tours from it's property.
Location: The resort is conveniently located down the road from a strip of shops and restaurants. Also, a short walk to Paradise Cove Luau.
The Four Seasons Resort Oahu at Ko Olina was one of the top 3 hotel stays of my life. Not only was the resort absolutely breathtaking, but their staff/service was A++. I had notified the hotel prior to arrival that my wife and I were celebrating our babymoon for our soon to be daughter as well as my birthday. Upon check-in the hotel had left baby toys and a signature Four Seasons bib for us. Later in the evening we returned to our room to "Babymoon" chocolate covered strawberries and a "Happy Birthday" cake. The entire staff was gracious and uber accommodating to us during our week in Oahu.

Posted by , from Brooklyn, NY on Apr 2, 2017

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5 out of 5

Much needed vacation

The hotel was fabulous. It was located in a great spot convenient walking distance to some restaurants, coffee shop, etc. the staff was very friendly and courteous. We lovers our upgraded room with an ocean view. We spent most of our time at the 18 and up pool and enjoyed being pampered with the goodies. The pool staff were fabulous hosts!

Posted by , from knoxville, tn on Jan 11, 2017

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About the Four Seasons Resort Oahu at Ko Olina

Location 92-1001 Olani Street, Kapolei, HI 96707

Renovations + Closures

This property is closed from 24 March 2020 to 13 August 2020 (dates subject to change).

Property Features

Four Seasons Resort Oahu at Ko Olina offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 14 meeting rooms available. A children's pool, a spa tub, and a sauna are also featured at the luxury Four Seasons Resort Oahu at Ko Olina. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Four Seasons Resort Oahu at Ko Olina was completed in June 2016. This 5-star Kapolei resort is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (32.6 km / 20.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Resort Oahu at Ko Olina offers 370 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private lanai (furnished)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Four Seasons Resort Oahu at Ko Olina has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Anyone traveling to Hawaii is required to self-quarantine for 14 days upon arrival.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Tax ID - 161-167-3600-02. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Lead with Care (Four Seasons) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 161-167-3600-02. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Lead with Care (Four Seasons) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Tax ID - 161-167-3600-02
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 75 for adults, USD 15 and USD 75 for children (approximately)
  • Fee for wired Internet in public areas: USD 22 per stay (rates may vary)
  • Airport shuttle fee: USD 340.00 per vehicle (one-way)
  • Valet parking fee: USD 45.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Resort Oahu
  • Four Seasons Resort Oahu Ko Olina Kapolei
  • Four Seasons Oahu Ko Olina Kapolei
  • Four Seasons Oahu At Ko Olina
  • Four Seasons Resort Oahu at Ko Olina Resort
  • Four Seasons Resort Oahu at Ko Olina Kapolei
  • Four Seasons Resort Oahu at Ko Olina Resort Kapolei

You should know

  • Four Seasons Resort Oahu at Ko Olina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.