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4.6 out of 5

"We have never stayed at a Disney property this was our first experience. Checking in was superlative. We were greeted as soon as the Valet took our ... " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

4.5-star beachfront resort near Ko Olina Marina

On the beach

Stay at this Kapolei resort and you'll be within half a mile (1 km) of Ko Olina Golf Club and 2 miles (3 km) of Kahe Point Beach Park. Also, Ko Olina Marina is within 2 miles (3 km) and Ka Makana Ali'i - The Center for West Oahu is within 6 miles (10 km).

Poolside dining

This luxury resort features free water park access, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Soaking tubs, iPod docks

The 359 individually decorated guestrooms offer iPod docks and DVD players. Other amenities include furnished balconies or patios, deep soaking bathtubs, and flat-screen TVs with satellite channels.

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Garden View, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Island Gardens View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aulani, A Disney Resort & Spa ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aulani, A Disney Resort & Spa

Everyone (3) Family (2)
4 out of 5
Service from our waitress at the character buffet breakfast was unattentive and forgetful. We had to remind her a few times about our coffee order and other things. We were disappointed with our dark room and unavailability of a late check out.

Posted by on Jun 2, 2019

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5 out of 5

Posted by on Apr 11, 2019

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5 out of 5
The lei greeting was very nice and the service was amazing.

Posted by on Mar 27, 2019

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5 out of 5

Disney always delivers.

We have never stayed at a Disney property this was our first experience. Checking in was superlative. We were greeted as soon as the Valet took our car by a welcome cast member who gave my husband and I each a lei and a necklace to my toddler. She got down yo her level and explained to her briefly the legends of the menehune on her necklace. She then escorted us into tgd lobby after giving us cups of fruit infused water then explained about the murals in the lobby and other architectural and Hawaiian cultural points of interest in the lobby as well as general good to know info. She then took us to the check in counter and introduced us to the lady who would be checking us in. We didn't have to think or figure out where to go or wait in any lines the second we exited our car it was amazing. Our room was great lovely bathroom equipped with a stool for our toddler to access the sink, a lovely sunken tub with two different shower head options. There were wonderful bathrobes, slippers and a pack n play bed stored in the closet for infants/toddlers. We had 2 queen beds so we didn't end up using it. The pools were amazing. The character meet and greet with Moana was amazing she really knew how to make a little one feel special and it didn't feel rushed she spent a time talking to my daughter, not a log mind you but enough. We ate at 3 resort restaurants and had room service. The prices didn't seem exorbitant. The food was good and in nice proportions.

Posted by , from Seattle on Jul 15, 2018

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5 out of 5

Everything at your fingertips

Our stay at the Aulani was extraordinary. From the staff to the facility to the amenities you couldn't ask for more. We were in a standard room with 4 adults and had plenty of room. We were only on the second floor and the view from our room faced the lazy river. Very tropical looking and not noisy. Loved the adult pool but I wish there was an adult lounge for late night since we had no small children with us. That's probably my only criticism.

Posted by , from Congers NY on Sep 12, 2015

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5 out of 5

Perfect vacation with small kids

OK it's not cheap, but it's one of those things that is just worth every penny. We had the happiest kids on earth for our whole stay there, which made us happy parents. So much stuff to enjoy, made so easily accessible - kids pools, floating on donuts down a river, watching fish in the reef, kayaking, building sand castles, and enjoying some indoors art projects. This is our second trip there and we're certainly up for a repeat next year!

Posted by , from San Jose, CA on Nov 1, 2013

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5 out of 5

Outstanding!!

This is a beautiful resort with great ammenities and exceptional guest services!

Posted by , from Ladera Ranch, CA on Sep 22, 2013

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3 out of 5

overall a nice time at most activities

we planned out for 2 months and were expecting a great time

Posted by , from New York, NY on May 20, 2013

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5 out of 5

Welcome Home!

Pros: Close restaurants, Free Internet
we loved everything about this hotel, we are disney ppl though:) there is a little abc store accross the street its like a 3 min walk. it really nice and clean and has almost everything you need! we ate at one of the resturants accross the street just tacos, it was really good food but i would recomend making reservations if you go on a weekend it was really packed!! at we used Charlie Taxi its a flat fee of 55 from airport to aulani really night and clean cars. O and the water slides were awesome!!!

Posted by on Feb 8, 2013

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5 out of 5

Disney has done a wonderful job with this resort!

Pros: Close restaurants, Quiet
A wonderful resort,very beautiful place. We were able to relax on a gorgeous beach and view spectacular sunsets while dipping in a two level hottub. Early risers could get breakfast by 6:00 a.m. and then do exercises on the beach with an instructor. Wonderful free tour of the lovely lobby and an ability to create our own video and send it to family and friends! Daily activities...we made our own beautiful flowered leis! We even got to take our photo with Stitch!

Posted by , from Atlantic Highlands,NJ on Oct 5, 2012

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About the Aulani, A Disney Resort & Spa

Location 92-1185 Ali inui Drive, Kapolei, HI 96707

Renovations + Closures

The property will be renovating from 19 August 2019 to 17 December 2019 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Spa tub
  • Swimming pool
  • One of the dining venues
  • One of the swimming pools

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Aulani, A Disney Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club, and a children's pool. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kapolei resort.

  • 1 building
  • 359 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 21081 sq ft of conference space
  • 1958 sq m of conference space
  • Built in 2011
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (33.3 km / 20.7 mi)
  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aulani, A Disney Resort & Spa offers 359 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

AMA AMA - This beachfront restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Makahiki - Overlooking the pool and garden, this buffet restaurant specializes in Hawaiian cuisine and serves breakfast and dinner. Open daily.

The Olelo Room - Overlooking the pool and garden, this bar specializes in Hawaiian cuisine and serves light fare only. Open daily.

Off the Hook - This poolside bar specializes in Hawaiian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Ulu Cafe - This poolside café specializes in Hawaiian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Beach yoga on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Sailing on site
  • Horse riding/rental on site
  • Golf lessons available nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Laniwai - A Disney Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Tax ID - W40189158-02

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 39.00 for adults and USD 20.00 for children (approximately)
  • Self parking fee: USD 37 per night (in/out privileges)
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aulani
  • Aulani Disney Resort Hotel
  • Aulani Disney Resort Hotel Kapolei
  • Aulani Disney Resort Kapolei
  • Aulani Resort
  • Disney Aulani Resort
  • Aulani, a Disney Resort & Spa Hawaii/Oahu
  • Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
  • Aulani Disney Kapolei

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Disney Character Breakfast

Guests can start the day with a buffet breakfast, live entertainment, and visits with Disney Characters at Makahiki restaurant; surcharge applies.


Full details at check-in. Reservations recommended. Price is USD 39 for adults and USD 20 for children ages 3-9 years old. Fees subject to change without notice. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.