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4.3 out of 5

"Great hotel & great staff! They also have a salt water pool! Amazing given I am allergic to chlorine. " More

By a verified traveler on Sun 12 May 2019

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Hotel Description

3-star hotel in Crossroad Park

Crossroad Park stay

Your stay at this Crossroad Park hotel places you within 2 miles (3 km) of Portage Creek Bicentennial Park and Crossroads Park Shopping Center. Milham Park Golf Club and Air Zoo are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, kitchens

The 97 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and sofa beds. Weekly housekeeping is available.

King, Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$168* Per night/room May 22 - May 23

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

King, Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite, Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Homewood Suites by Hilton Kalamazoo-Portage ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Kalamazoo-Portage

Everyone (4) Family (4)
1 out of 5
this hotel was fair to average at best. our room was dirty, we had to hunt staff down to check in, three sheets of TP left on the roll and the extra roll not close enough to reach, cheap bedding and pillows. there was garbage in the elevator for the two days that we were there. Certainly not worth the money! talked to the manager and she just blew us off!

Posted by on May 31, 2019

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5 out of 5

Posted by on May 19, 2019

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5 out of 5
Great hotel & great staff! They also have a salt water pool! Amazing given I am allergic to chlorine.

Posted by on May 12, 2019

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5 out of 5
Staff was friendly. Room was clean. Hotel was clean and modern. Very good breakfast, and unlike most hotels the breakfast staff weren't rude and chasing you off 15 minutes before closing. They kept everything fresh well into the breakfast hours. Much appreciated from us that sleep in a bit :) The only downside for us was that the hotel must be near a hockey facility and the hotel was overrun with very young, very obnoxious, kids. But this wasn't the fault of the hotel, only those parents who don't mind their children.

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 29, 2019 by Heather Tatman, General Manager

Hi Anonymous! Thank you for taking the time to share your review! We are glad that you enjoyed your stay and were sorry to hear that the hockey team we were hosting were disruptive to you. We don't host teams often but when we do, we strive to support a comfortable & enjoyable experience for everyone. We look forward to the pleasure of hosting you again soon!

4 out of 5

My stay

Pros: The staff friendliness and the size of the rooms.
Location: I was there for work.
I had a great experience with the exception that on 2 different mornings the breakfast was cold. I still would recommend this hotel. The rooms are a good size and the staff is extremely friendly and helpful.

Posted by on Jan 11, 2018

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Comment from Hotel Management

Aug 10, 2018 by General Manager

Thank you

5 out of 5

New, clean, beautiful

Not a thing to complain about. My daughter and I loved our stay!

Posted by on Apr 19, 2016

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5 out of 5

Over niter

Very nice, new clean hotel. If i need to stay in Kzoo again i will check this place out. 2 complaints- breakfast was out of some stuff at the time we ate and it was early and room seemed very dry although i did not notice heat running.

Posted by , from northville, MI on Apr 17, 2016

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About the Homewood Suites by Hilton Kalamazoo-Portage

Location 500 Trade Centre Way, Portage, MI 49002

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and laundry facilities are also featured at the business-friendly Homewood Suites by Hilton Kalamazoo-Portage. Self parking is free. This 3-star Portage hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Built in 2015
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kalamazoo Transportation Center (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Kalamazoo-Portage Hotel
  • Homewood Suites Hilton Kalamazoo-Portage Hotel
  • Homewood Suites Hilton Kalamazoo-Portage
  • Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
  • Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
  • Hotel Homewood Suites by Hilton Kalamazoo-Portage
  • Homewood Suites by Hilton Kalamazoo-Portage Portage
  • Homewood Suites by Hilton Kalamazoo Portage
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites by Hilton Kalamazoo Portage
  • Homewood Suites by Hilton Kalamazoo-Portage Hotel
  • Homewood Suites by Hilton Kalamazoo-Portage Portage
  • Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.