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TownePlace Suites by Marriott Jacksonville

3.0 star property
3-star hotel perfect for exploring Jacksonville

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Jacksonville

Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge
Exterior
32-inch flat-screen TV with cable channels, TV
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Northwest Drive, Jacksonville, NC, 28546
  • Place, Carolina Forest Park
    ‪3 min drive‬
  • Place, Richard Ray Park
    ‪3 min drive‬
  • Place, Jacksonville Commons
    ‪4 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 499 reviews
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Total with taxes and fees
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About the neighborhood

Jacksonville

Heart of Jacksonville.You'll find Challenge Course Park and Carolina Forest Park within 2 miles (3 km) of this hotel. Richard Ray Park and Jacksonville Commons are also within 2 miles (3 km).

What's nearby

  • Challenge Course Park - 17 min walk - 0.9 miles
  • Carolina Forest Park - 3 min drive - 1.1 miles
  • Richard Ray Park - 3 min drive - 1.7 miles
  • Jacksonville Commons - 4 min drive - 1.3 miles
  • Williamsburg Park - 4 min drive - 2.3 miles

Getting around

  • Wilmington Intl. Airport (ILM) - 68 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪El Cerro Tacos - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

3-star hotel perfect for exploring Jacksonville
TownePlace Suites by Marriott Jacksonville offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Jacksonville also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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  • Pool
  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, 926 reviews
$95 nightly
The price is $108
Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

How close is TownePlace Suites by Marriott Jacksonville to the airport?

TownePlace Suites by Marriott Jacksonville is 18.4 mi (29-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites by Marriott Jacksonville?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Jacksonville on Jan 20, 2026 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites by Marriott Jacksonville have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites by Marriott Jacksonville.

Does TownePlace Suites by Marriott Jacksonville offer free breakfast?

TownePlace Suites by Marriott Jacksonville offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at TownePlace Suites by Marriott Jacksonville?

No, there is no casino at this hotel.

What time is check-in at TownePlace Suites by Marriott Jacksonville?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at TownePlace Suites by Marriott Jacksonville?

Free parking is not available at this hotel. Self parking is available for USD 5.12 per day.

Does TownePlace Suites by Marriott Jacksonville have a pool?

TownePlace Suites by Marriott Jacksonville features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 9:00 PM.

Does TownePlace Suites by Marriott Jacksonville have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites by Marriott Jacksonville to downtown Jacksonville?

TownePlace Suites by Marriott Jacksonville is 3.4 mi away from Jacksonville.

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 568 reviews
Rating 8 - Good. 158 out of 568 reviews
Rating 6 - Okay. 53 out of 568 reviews
Rating 4 - Poor. 15 out of 568 reviews
Rating 2 - Terrible. 19 out of 568 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Valarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were professional and friendly. Room was wonderful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amy

Stayed 5 nights in Sep 2025

10/10 Excellent

Pachy, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dwan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean, comfortable.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rhonda

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed there because it has a pool!!! Our son and his family are stationed in Jacksonville and we wanted to be able to hang out with them at the pool, it is still between 85 and 90 degrees during the day here!!! I was very upset that on Labor Day the pool was already closed!!! No other pools in the area are closed yet!! Very disappointed!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Martha

Stayed 2 nights in Aug 2025

6/10 Okay

Avis

Stayed 2 nights in Jul 2025

8/10 Good

Avis

Traveled with family
There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
Stayed 3 nights in Aug 2025

2/10 Terrible

Al

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was nasty the living room furniture was all stained the cabinets were falling apart the stove wasn’t working the dishwasher ace a loud noise they charged me for my service said they don’t recognize emotional service dogs and I told she was an emotional service dog witch I didn’t and charged us 100.00 would never stay there again went to visit my Marine grandson
Stayed 6 nights in Jul 2025

8/10 Good

MARIA, OAKLAND PARK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Clean, quiet, and affordable.
Stayed 7 nights in May 2025

8/10 Good

Rickey

Stayed 1 night in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2025

6/10 Okay

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024