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Red Roof Inn Jacksonville - Cruise Port

2.0 star property
Hotel near Jacksonville Zoo and Gardens in Jacksonville

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior
Coffee shop
Lobby
Combined shower/tub, free toiletries, towels, soap

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
10901 Harts Road, Jacksonville, FL, 32218
  • Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • River City Market Place
    ‪5 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Jacksonville

Heart of Jacksonville.Your stay at this Northside hotel places you within 3 miles (5 km) of Jacksonville Zoo and Gardens and Anheuser-Busch Brewery. Catherine Street Fire Station #3 and Florida State College North Campus are also within 6 miles (10 km).

What's nearby

  • Jacksonville Zoo and Gardens - 4 min drive - 3.2 miles
  • River City Market Place - 5 min drive - 4.8 miles
  • Jacksonville Cruise Terminal - 13 min drive - 8.3 miles
  • EverBank Stadium - 14 min drive - 9.7 miles
  • Jacksonville University - 24 min drive - 16.1 miles

Getting around

  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Junior's Seafood Restaurant & Grill - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Checkers - ‬6 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel near Jacksonville Zoo and Gardens in Jacksonville
As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find a vending machine, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Self parking is free.

This Jacksonville hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Built in 1981
  • Coffee in lobby
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

How close is Red Roof Inn Jacksonville - Cruise Port to the airport?

Red Roof Inn Jacksonville - Cruise Port is 6.9 mi (10-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

Does Red Roof Inn Jacksonville - Cruise Port have an airport shuttle?

Airport shuttle services are not available at Red Roof Inn Jacksonville - Cruise Port.

How close is Red Roof Inn Jacksonville - Cruise Port to the beach?

This hotel is 14 mi (20-min drive) from Kurzius Beach.

Does Red Roof Inn Jacksonville - Cruise Port offer free breakfast?

Red Roof Inn Jacksonville - Cruise Port does not offer free breakfast.

Is there a casino at Red Roof Inn Jacksonville - Cruise Port?

No, there is no casino at this hotel.

What time is check-in at Red Roof Inn Jacksonville - Cruise Port?

Check-in start time: 3 PM; Check-in end time: 11:00 AM.

Is there free parking at Red Roof Inn Jacksonville - Cruise Port?

This hotel offers free self parking.

Does Red Roof Inn Jacksonville - Cruise Port have a pool?

Red Roof Inn Jacksonville - Cruise Port does not have a pool.

Does Red Roof Inn Jacksonville - Cruise Port have a spa?

There are no spa services available at this hotel.

How close is Red Roof Inn Jacksonville - Cruise Port to downtown Jacksonville?

Red Roof Inn Jacksonville - Cruise Port is 6.9 mi away from Jacksonville.

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 70 out of 725 reviews
Rating 8 - Good. 53 out of 725 reviews
Rating 6 - Okay. 95 out of 725 reviews
Rating 4 - Poor. 118 out of 725 reviews
Rating 2 - Terrible. 389 out of 725 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Stayed 1 night in Jun 2025

10/10 Excellent

Dee

Stayed 1 night in Apr 2025

2/10 Terrible

Krystof

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Bruce

Traveled with family

Awful

We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
Stayed 1 night in Mar 2025

2/10 Terrible

Elwood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
Stayed 3 nights in Mar 2025

2/10 Terrible

Mike

Stayed 1 night in Mar 2025

2/10 Terrible

Tamika

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled and only the bathroom light worked, bed uncomfortable.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Cindy G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad news if you stay at Red Roof Inn

I had to wait a long time just to get a room clean and the towels was not clean the bed had burnt spots on the sheets there was no phone to call if I needed help except for my cell phone of course. Next time I'll choose another motel when I take a cruise ship from Jacksonville Florida.
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
Stayed 1 night in Jan 2025

2/10 Terrible

william

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We killed 6 roaches in as many minutes while getting our things together to leave. The entire place is absolutely disgusting. The manager Denise is wonderful and doesn't belong working for such predators, no one does.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessy, Balmoral

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tristan

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherree

Stayed 4 nights in Oct 2024

2/10 Terrible

Kimberly

Bad stay

The room I was in was terrible the bathroom door was busted at the bottom the sheets had smoke holes in them the price I paid was not worth the stay very dissatisfied
Stayed 1 night in Oct 2024

4/10 Poor

Crystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
Stayed 3 nights in Oct 2024

2/10 Terrible

Adrena

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Albert Andre

Disliked: Cleanliness, staff & service
Noisey
Stayed 1 night in Sep 2024

10/10 Excellent

George

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best manager ever
Stayed 1 night in Sep 2024

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If I had arrived earlier for my stay I would have left and found another hotel. People loitering in the parking lot and room was very dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Derrel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024