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SureStay by Best Western Jacksonville Airport

2.0 star property
Jacksonville hotel, connected to a shopping center in Northside area

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Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout drapes, free WiFi
Lobby
Restaurant
Exterior
Rainfall showerhead, free toiletries, towels

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Laundry
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1181 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

City center stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 10 min walk - 0.6 miles
  • UF Health North - 2 min drive - 1.1 miles
  • UF Health Hospital North - 2 min drive - 1.1 miles
  • Jacksonville Zoo and Gardens - 9 min drive - 8.0 miles
  • St. Johns Town Center - 24 min drive - 24.2 miles

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬4 min drive

About this property

SureStay by Best Western Jacksonville Airport

Jacksonville hotel, connected to a shopping center in Northside area
Free breakfast is available daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly SureStay by Best Western Jacksonville Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
SureStay by Best Western Jacksonville Airport offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include rainfall showerheads and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Exterior
Sleep Inn Jacksonville Airport
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  • Free airport shuttle
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 25-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

How close is SureStay by Best Western Jacksonville Airport to the airport?

SureStay by Best Western Jacksonville Airport is 2.4 mi (5-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Jacksonville Airport?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Jacksonville Airport on Dec 28, 2025 start from $63.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Jacksonville Airport have an airport shuttle?

SureStay by Best Western Jacksonville Airport offers a free airport shuttle, available 24 hours a day, on request.

How close is SureStay by Best Western Jacksonville Airport to the beach?

This hotel is 18.3 mi (30-min drive) from Kurzius Beach.

Does SureStay by Best Western Jacksonville Airport offer free breakfast?

SureStay by Best Western Jacksonville Airport offers free continental breakfast every day.

Is there a casino at SureStay by Best Western Jacksonville Airport?

No, there is no casino at this hotel.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western Jacksonville Airport?

This hotel offers free self parking.

Does SureStay by Best Western Jacksonville Airport have a pool?

SureStay by Best Western Jacksonville Airport does not have a pool.

Does SureStay by Best Western Jacksonville Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Jacksonville Airport to downtown Jacksonville?

SureStay by Best Western Jacksonville Airport is 10.5 mi away from Jacksonville.

SureStay by Best Western Jacksonville Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 63 out of 178 reviews
Rating 8 - Good. 35 out of 178 reviews
Rating 6 - Okay. 22 out of 178 reviews
Rating 4 - Poor. 20 out of 178 reviews
Rating 2 - Terrible. 38 out of 178 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dors

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Such a find! It's close to airport parking. Secure. Quiet. Great nights sleep. Ty!
Stayed 1 night in Aug 2025

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deposits and fees rude
Stayed 1 night in Aug 2025

10/10 Excellent

Javoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Freddie L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Evelyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay for 1 night or just a few hours

This was an overnight thing with my kids and dog because we were driving in from NY. Sheets on the beds were stained and ripped, there was a weird bug on the floor in the bathroom, the beds were extremely uncomfortable. Just overall did not feel comfortable in the room
Stayed 1 night in Jul 2025

6/10 Okay

Geneviève

Liked: Cleanliness, property conditions & facilities, room comfort
Pas de déjeuner alors que c'était affiché sur la publicité ... Décevant!!!
Stayed 1 night in Jul 2025

8/10 Good

Sitthikorn

Liked: Cleanliness, staff & service, amenities
Great price for the condition!!!
Stayed 1 night in Jul 2025

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Traveled with family
Good place close to jax
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Ollie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, the room had a bad odor to too. It wasnt nothing like the pictures that is on the on the internet. Had to go and buy more towels. It was 3 in my room they woundnt give an extra set of towels with me paying for them. Wasnt please with this hotel at all.
Stayed 2 nights in Jun 2025

8/10 Good

Katrina

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was okay. Worked for what we needed it for. Just a place to sleep before going to port for our cruise. Nothing extra, nothing less. Staff was nice!
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kaniya

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

lizbeth

Traveled with family
Disliked: Property conditions & facilities
Overall I do not recommend it. Since I paid for a double bed room and got a king size bed room. Was late so I didn't complain at the check in desk. Also noticed that I was not refunded the difference. The whole place needs upgrades and better service and suspicious people walking around the parking property when I left in the morning. The only good thing was working AC though loud and comfortable bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Traveled with partner
Disliked: Amenities
The room smelled horrible and it had bugs everywhere.
Stayed 1 night in May 2025

6/10 Okay

Luz

Liked: Cleanliness, staff & service, room comfort

Not the most comfortable

The room was spacious and clean just a little outdated. Bed was not comfortable at all . Just stayed one night because i had a really early flight out of JAX. The surrounding area was a little sketchy specially the back of the property. Staff was not in the lobby when i had to check out at 8am. I rang the bell for 10 minutes and noone came, i had to leave a sticky note with my room key to let them know i was leaving.
Stayed 1 night in May 2025

8/10 Good

Muhammad

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room is spacious and clean. The bathroom condition is not good, no bathtub. The bedsheets and pillows are too old and, for that reason, look unclean.
Stayed 1 night in May 2025