SureStay by Best Western Jacksonville Airport

2.0 star property
Jacksonville hotel, connected to a shopping center in Northside area

Choose dates to view prices

Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout drapes, free WiFi
Exterior
Restaurant
Rainfall showerhead, free toiletries, towels
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1181 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

City center stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 1 min drive - 0.5 miles
  • UF Health North - 2 min drive - 1.1 miles
  • UF Health Hospital North - 2 min drive - 1.1 miles
  • Jacksonville Zoo and Gardens - 10 min drive - 9.2 miles
  • Jacksonville Cruise Terminal - 13 min drive - 11.0 miles

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Cracker Barrel - ‬18 min walk

About this property

SureStay by Best Western Jacksonville Airport

Jacksonville hotel, connected to a shopping center in Northside area
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay by Best Western Jacksonville Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
SureStay by Best Western Jacksonville Airport offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include rainfall showerheads and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 25-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

How close is SureStay by Best Western Jacksonville Airport to the airport?

SureStay by Best Western Jacksonville Airport is 2.4 mi (5-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Jacksonville Airport?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Jacksonville Airport on Aug 31, 2025 start from $65.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Jacksonville Airport have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western Jacksonville Airport.

How close is SureStay by Best Western Jacksonville Airport to the beach?

This hotel is 18.3 mi (30-min drive) from Kurzius Beach.

Does SureStay by Best Western Jacksonville Airport offer free breakfast?

SureStay by Best Western Jacksonville Airport offers free continental breakfast every day.

Is there a casino at SureStay by Best Western Jacksonville Airport?

No, there is no casino at this hotel.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western Jacksonville Airport?

This hotel offers free self parking.

Does SureStay by Best Western Jacksonville Airport have a pool?

SureStay by Best Western Jacksonville Airport does not have a pool.

Does SureStay by Best Western Jacksonville Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Jacksonville Airport to downtown Jacksonville?

SureStay by Best Western Jacksonville Airport is 10.5 mi away from Jacksonville.

SureStay by Best Western Jacksonville Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 142 out of 487 reviews
Rating 8 - Good. 120 out of 487 reviews
Rating 6 - Okay. 85 out of 487 reviews
Rating 4 - Poor. 55 out of 487 reviews
Rating 2 - Terrible. 85 out of 487 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our AC was not working!
Stayed 1 night in May 2025

4/10 Poor

Rene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel .
Stayed 3 nights in May 2025

8/10 Good

Marlon

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diego

Stayed 4 nights in Apr 2025

10/10 Excellent

Tonya, Jacksonville

Business traveler
Liked: Cleanliness, staff & service, amenities
Conveince
Stayed 2 nights in Apr 2025

10/10 Excellent

Tonya, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay no c
Stayed 2 nights in May 2025

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the place was cery clean & comfy. Ms. Cony was amazing.
Stayed 3 nights in May 2025

8/10 Good

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025

2/10 Terrible

Janet

Traveled with family and small children
Disliked: Amenities
Want my pmt refunded, upon viewing premises & room conditions I refused to stay at this facility due to unsanitary & unsafe conditions & unprofessional staff representation !!! Expedia does not need to allow this inadequate location as option al choice for a consumer to stay . Expedia do better for your customers !!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Tonya, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Stayed 2 nights in Apr 2025

10/10 Excellent

Taquan

Stayed 4 nights in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

2/10 Terrible

San

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad stsy rooms are old outdated smell of mildew!! Drugs and peooke selling themselves for drugs!! The hotel staff are very rude!!!
Stayed 3 nights in Apr 2025

4/10 Poor

yasheen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay here again. Rooms needs upgrade. Roaches on the walls and doors. Just not what I'm use to
Stayed 1 night in Mar 2025

2/10 Terrible

San

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare on Elm street

Horrible!! Very dirty property its not updated!!! The rooms smell of mildew!! The internet is Horrible and the staff is rude.
Stayed 2 nights in Apr 2025

4/10 Poor

elena

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Stacey

Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025